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Manage your billing
& get support

Manage your bill

Your bill is designed to be clear and easy to understand, with Internet, TV, and Home Phone in one bill and Mobile in another.

Internet, TV, & Home Phone

Rely on My Optimum to handle your bill.

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Mobile

Use MyMobile to set up Auto Pay and adjust your service.

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What to expect on your first bill

Your first bill may be a little higher than your regular monthly bill due to any of these one-time charges:

 

  • Installation and/or activation fees
  • Equipment purchases
  • Partial month of service use

 

How to read your bill
Terms

Partial month of service amount varies based on the date of installation and the start of your billing period)

Optimum TV
Optimum TV

Your bill, your way

Pay how you want and get your bill the way you like

Payment Options

We offer many convenient ways for you to pay your bill—online, using the app, by phone, in person or by mail.

Ways to pay

Save $10/month!

Enroll in Auto Pay with your checking account and Paperless Billing to get a $10 monthly discount on your Optimum bill. It’s simple, secure, and saves you money—every single month.

Enroll now

Support, any way you like it

If you have questions, we've got plenty of ways for you to find answers:

Chat

Your virtual assistant Allie is here 24/7 for support or expert help.

Help Center

Get help with questions about billing, equipment, installation, outages and more.

Social

Follow us for product news, promotions, and service alerts.

Stores

Find the nearest Optimum Store to shop new products, upgrade services, pick up equipment and make payments.