Accessibility Statement

Altice USA is committed to providing easily accessible websites for all our customers. As part of our ongoing efforts to improve our accessibility, we continuously review and assess our web content and interfaces to create a more accessible user experience. We will continue to work to meet the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1).

Accessible Products & Service Options

Vision Solutions

Select from tools like Guide Narration, VIP Caller identification, Interactive Voice Payments, and more.

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Hearing Solutions

Set up Closed Captioning TV, Voice Guidance, Visual Voicemail, Caller ID on TV, and more.

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Optimum Mobile

Optimum Mobile devices and features that make communicating with friends and family even better.

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Optimum stores

We're committed to physical accessibility for our stores, which are service animal-friendly.

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Accessibility Options

Optimum offers many accessibility solutions to our customers including closed captioning, visual voicemail, and voice commands. Our Internet, TV and phone services offer features that can be customized based on your personal preferences.


Vision Solutions

  • Optimum Amplify
  • Apple TV
  • Guide Narration
  • Optimum Stream
  • Paying your bill
  • VIP Ringing

Hearing Solutions

  • Closed Captioning (CC)
  • TTY & TRS
  • Caller ID on TV
  • Visual Voicemail
  • User Guides

Optimum Mobile

  • Optimum Mobile

Optimum Stores

Customer Care

Hidden FAQ Section

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