Billing & Support


Your bill is designed to be clear and easy to understand. View your current Internet, TV and phone bills anytime at My Bill or using the My Optimum app.

The Optimum Mobile bill is separate and can be viewed at MyMobile.

Your Bill

What to expect on your first bill

Your first bill may be a little higher than your regular monthly bill due to any of these one-time charges:

  • Installation/activation fees or one-time charges
  • Equipment purchases
  • Partial month of service use (amount varies based on the date of installation and the start of your billing period)


Payment Options

We offer many convenient ways for you to pay your bill - online, using the app, by phone, in person, or by mail.

Paperless Billing

Go Paperless and simplify your life. Instead of a mailed paper statement, you'll automatically receive an email with a link to your bill each month. You'll save time, money, and help the environment.

Help and More

If you have questions, we've got plenty of ways for you to find answers:


Meet Allie, your own virtual assistant, who's available 24/7 to quickly troubleshoot problems or connect you with an Optimum Expert.

Help Center

Get help with questions about billing, equipment, installation, outages and more.


Follow us for product news, promotions, and service alerts.


Find the nearest Optimum store to shop new products, upgrade services,
pick up equipment and make payments.

Check availability

See if Optimum is available for your home.



See if Optimum is available for your home:

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