Sale or Sharing of Personal Information

Privacy laws in some states give consumers certain choices about how businesses can use their personal information. We do not sell information that personally identifies our customers to others. You can opt out of having any personal information associated with your account shared with partners for targeted advertising or cross-context behavioral advertising at www.optimum.com/dnss-opt-out.

Sensitive Personal Information

Certain information that we collect and link to customer accounts may be considered “sensitive” under some state laws. We will obtain your consent before processing sensitive information or data where your state's law requires it. California gives its residents the right to request that we limit the use and disclosure of their sensitive personal information for the purpose of inferring characteristics about them. California customers can exercise that right by visiting optimum.net/privacy-preferences.

TV Recommendations & Interest-Based Audiences

We use the information we collect about our customers’ use of the TV service to make program and content recommendations. We also disclose de-identified information about customers, including viewing information and demographic data, to facilitate the delivery of advertising and marketing on our system and other websites, applications and devices.

Customers who do not wish to receive personalized recommendations or be included in interest-based audiences may opt out by visiting optimum.net/privacy-preferences. You can also opt out of most interest-based advertising at the Network Advertising Initiative website at optout.networkadvertising.org and the Digital Advertising Alliance website at optout.aboutads.info.

Cookies

We and our partners use cookies, tags and other tracking technologies to collect information about your visit to our website, manage information concerning your preferences, and optimize and analyze your experience. You can control what cookies are accepted by your computer through the settings on your web browser. If you disable or remove cookies, some parts of the website may not function properly.

Communications from Optimum

You can tell how you’d like us to communicate with you about service and account related issues by setting your preferences here.

You can also limit some types of communications that we send about Optimum products or services, including telemarketing calls, emails and postal mail. Learn more.

Access, Delete or Correct Your Information

A growing number of states, including California, Connecticut, New Jersey, and Texas give their residents the right to request a copy of their personal information, or that we delete or correct it. More information on these state-specific rights is available in our privacy policy. Customers can exercise that right here if they're California residents, and here if they are residents of other states that extend similar rights, like Connecticut, New Jersey, and Texas.