Sale or Sharing of Personal Information

We do not sell information that personally identifies our customers to others.

We do use and share de-identified information about customers, including viewing information and demographic data, to facilitate the delivery of targeted advertising messages on our system and other websites, applications and devices. Customers can opt out of receiving targeted advertising here.

You can also opt out of most interest based advertising at the Network Advertising Initiative website at optout.networkadvertising.org and the Digital Advertising Alliance website at optout.aboutads.info.

Sensitive Personal Information

Certain information that we collect and link to customer accounts may be considered “sensitive” under some state laws, like ethnicity, political affiliation or geolocation. We may use and share this information in a de-identified way to support activities like the creation of audience segments and the delivery and analysis of marketing and advertising. Certain states give their residents the right to request that we limit the use and disclosure of their sensitive personal information for the purpose of inferring characteristics about them; for example, by including them in audience segments based this information. Customers can exercise that right here if they're California residents, and here if they are residents of other states that extend similar rights, like Connecticut, New Jersey, and Texas.

TV Recommendations

We use the information we collect about our customers’ use of the TV service to make program and content recommendations. TV customers can opt out of the use of recommendation features and functions here.

Cookies

We and our partners use cookies, tags and other tracking technologies to collect information about your visit to our website, manage information concerning your preferences, and optimize and analyze your experience. You can control what cookies are accepted by your computer through the settings on your web browser. If you disable or remove cookies, some parts of the website may not function properly.

Communications from Optimum

You can tell how you’d like us to communicate with you about service and account related issues by setting your preferences here

You can also limit some types of communications that we send about Optimum products or services, including telemarketing calls, emails and postal mail. Learn more.

Access, Delete or Correct Your Information

A growing number of states, including California, Connecticut, New Jersey, and Texas give their residents the right to request a copy of their personal information, or that we delete or correct it. More information on these state-specific rights is available in our privacy policy.