We'll pay off your phones
We’ll make up for your remaining device balance up to $400 per line
on a prepaid card, for up to 5 lines per account.
*Unlimited Max line, trade-in, and new financed smartphone required.
Switch & save!
Get up to $2000 back*
Start fresh with Optimum Mobile
Ditch your old carrier
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Pay off your phone balance. Get your old carrier to unlock it.
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Download your last bill. Make sure it has the remaining phone balance and financing start & end dates.
Sign up
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Sign up for an Optimum Mobile Unlimited Max plan.
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Buy a new phone* with financing.
*Offer not compatible with any device promotions/discounts -
Trade in your old phone.
Get rewarded to switch
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Within 30 days of activation, claim your offer by filling out our form here.
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Receive your Optimum Prepaid Mastercard® after 90 days of service on your Unlimited Max plan
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Check your email for your confirmation number and check your status.
Switch and receive a virtual prepaid card up to $2000 per account
| Number of Unlimited Max lines | Get up to $400 per line |
| 1 | Up to $400 |
| 2 | Up to $800 |
| 3 | Up to $1200 |
| 4 | Up to $1600 |
| 5 | Up to $2000 |
Frequently Asked Questions
We hear that a lot of people want to leave their current carrier and sign up for our deals, but often they feel stuck with their previous carrier while they pay off their current phone’s financing.
To help you get a phone you love on the plan you want, Optimum Mobile has a special offer that lets you switch carriers — and save.
If your phone is currently financed with another carrier, you can pay off your remaining phone payment balance and get paid up to $400 per line for up to 5 lines (for a grand total of up to $2000) through a virtual Optimum Prepaid Mastercard.
This offer is available for Unlimited Max lines only, with trade-in and the purchase of a new phone. This offer is not compatible with any other promotions or discounts.
You may qualify if you’re leaving most domestic U.S. postpaid wireless carriers. No matter which carrier you leave, you will need to meet the offer requirements, be up-to-date on your payments, and be in good standing with your previous carrier.
Accounts switching over from a prepaid carrier are not eligible for this offer, but you can shop our current deals on phones or plans to find other offers.
Currently, only lines on the Unlimited Max plan are eligible for this offer to switch and receive a virtual Optimum Prepaid Mastercard. Other plans or phones on your account do not qualify for this offer.
To be eligible for payment with this offer, you will need to trade in your financed device from your previous carrier to us. You can trade in up to five (5) devices per account for payment, as long as – for each device you trade in – you also purchase a new phone from Optimum Mobile on an Unlimited Max plan.
Yes, you will need to pay off your phone balance with your previous carrier before switching in order to participate in this offer.
You will need to share a bill statement PDF or take a screenshot of the balance remaining on your device with your previous carrier before paying off your phone. This step is necessary for eligibility and securing your payment via virtual Prepaid Mastercard.
Your submission must capture all criteria, including phone number, phone make & model, phone payment balance and financing amount, phone financing start date, and prior carrier name.
Only submissions clearly captured directly from the previous carrier’s website and/or original bill statements will be accepted. Optimum Mobile will review each submission and reserves the right to decline submissions deemed invalid.
Yes! Your phone must be unlocked by your previous carrier before you switch to Optimum Mobile.
Note: You will need to remove any activation locks—such as “Find My” (on Apple iOS)—before trading in your phone. We cannot accept phones that are blocked due to being reported lost or stolen.
Learn more about trade-in requirements.
Most carriers will keep your device locked until you have paid off its financing and requested an unlock code.
To unlock your phone, you must contact your previous carrier.
Learn more about unlocking your phone.
To qualify for this offer, any phone you pay off and trade in must have been on a plan for at least 90 days. For successful processing of your Prepaid Mastercard claim, please ensure the screenshot clearly captures this timeline.
You are responsible for the portion of your payment plan balance that exceeds the amount of $400 per phone.
You can purchase any new phone on our monthly finance installment plan, however this offer is not compatible with any other phone promotions or coupon codes. If you buy a phone from Optimum Mobile and pay it in full, it will not qualify for the virtual Optimum Prepaid Mastercard.
You are free to mix and match the phones and plans on your account, but this offer only applies to new phones purchased with financing on an Unlimited Max plan, after you buy out your previous phone and trade it in – and cannot be combined with any other promotions or discounts.
Each phone you trade in must match the phone on your old carrier’s installment plan.
To receive your Prepaid Mastercard, you must meet eligibility requirements and file your claim within 30 days of activating your new line(s) with Optimum Mobile. You can then monitor your Prepaid Mastercard claim status and keep an eye on your email inbox for its delivery.
