Save even more when you combine Internet and Mobile
Make the switch to Optimum Internet and Mobile and save up to $15 every month on your Internet bill. Learn more
Introducing Optimum's new 100% Fiber Internet network
We’re building Optimum Fiber, a new 100% Fiber Internet network delivering speeds up to 5 Gig to keep you seamlessly connected.
Optimum’s new 100% Fiber Internet has 99.9% reliability and greater whole home WiFi coverage with Smart WiFi 6 for faster streaming, working, and gaming.
- Up to 5 Gig Fiber Internet available
- Upload speeds as fast as downloads
- Gateway 6 and WiFi extender included
- Built-in security
Optimum’s award-winning Internet has 99.9% reliability and greater whole home WiFi coverage with Smart WiFi 6 for seamless streaming, working, and gaming.
- Up to 1 Gig Internet available
- Gateway 6 and WiFi extender included
- Built-in security
See if Optimum Fiber or Optimum Internet is available in your area:
Frequent Questions and Answers
Is Optimum Internet available in my area?
Optimum provides Internet service in 21 states across the U.S. To check availability in your area, click here.
Can I get Optimum Internet only?
Optimum offers several Internet-only packages, with various Internet connection speeds. To see what’s available for your home, enter your address here.
Which Optimum Internet speed is right for me?
It depends on your needs. Optimum 300 Mbps Internet offers speeds more than adequate for moderate household use and HD video streaming on multiple devices. Optimum 500 Mbps Internet can easily handle 4K Ultra HD video streaming on multiple devices and fully connected homes. And 1 Gig Internet offers high-speed connectivity for ultra-connected home networks. In select areas, 2 Gig and 5 Gig Fiber Internet speeds are available to power elite gamers, content creators, and live streamers. Availability and speeds vary by area.
What does Optimum Internet cost?
Optimum's current introductory rate for 300 Mbps Internet service is just $40 per month, and when you sign up for Mobile service, you can get Internet for as low as $30 per month. 1 Gig Internet service is available at a rate of $80 per month and with Optimum Mobile, you can get 1 Gig Internet for as low as $65 per month. Plus additional stipulations such as Auto Pay and Paperless Billing. Also, in a few select areas taxes apply. In addition to our Internet service, TV, home phone and mobile services are available, with service add-ons also available. Availability and speeds vary by area. To find out more, visit our storefront.
Is Optimum Internet Fiber or Cable?
Fiber Internet is available in select areas. Where Fiber Internet is not available, service is provided over cable and connected to our larger 100% Fiber Internet network.
How is Optimum Internet installed?
Once you have chosen the Optimum Internet service of your choice, you will be provided with the options of either choosing to have your Internet professionally installed by Optimum certified technicians or to perform a self-install of your Optimum Internet. Optimum self-install is not available with all offers/services or in all areas.
- What is Optimum self-install?
The Optimum self-install is a self-guided process which will guide you through the steps necessary to ensure that your Internet service is activated. This option is an easy step-by-step set-up and should have your Internet up and running in approximately 15 minutes. - What is Optimum professional Installation?
Optimum professional installation is the process where an Optimum certified technician will arrive at your address to establish your Internet connection.
- What is Optimum self-install?
Why should I choose the self-install process?
The self-install process is provided by Optimum so that customers can set up and activate their Internet service on their own schedule. This service is a self-guided, step-by-step process. Using your personalized QR code, Optimum will walk you through the necessary steps to have you up and running in about 15 minutes. There are also some added benefits to performing a self-installation of your Internet:
- Free, no installation fee
- Efficient, equipment delivered directly to you in 2 days
- Convenient, no appointment or technician is needed
- Quick, easy-to-use, straightforward self-install app
Optimum self-install is not available with all offers/services or in all areas.
Details
99.9% reliability claim excludes outages caused by external events and scheduled maintenance.
VISA REWARD CARD: Offer is not available to individuals who have previously participated in an Optimum Visa® Reward Card promotion within the past 12 months. Visa Reward Card will be mailed to customers who maintain promotion and remain in good standing with no past due or returned payments throughout first 90 days after account activation. Allow 4-6 weeks for delivery. Limit 1 per customer. Visa Reward Card cannot be used to pay Optimum monthly bill. Card value expires in 12 mos. Visa Reward Card may be used when making purchases from merchants in the U.S. and District of Columbia everywhere Visa debit cards are accepted. No ATM access. Terms and Conditions apply to Reward Cards. See Cardholder Agreement for details. Visa Reward Card is issued by MetaBank®, N.A., Member FDIC pursuant to a license from Visa U.S.A. Inc. This optional offer is not a MetaBank product or service nor does MetaBank endorse this offer. Card is distributed and serviced by InComm Financial Services, Inc., which is licensed as a Money Transmitter by the New York State Department of Financial Services.
5 Gig Fiber Internet is currently available in portions of NY & CT. Fiber Internet is not available in all areas. In some areas, Internet is delivered over cable network with different speeds. Enter your address to see availability in your area.
Competitive speed comparison is based on Verizon Fios 2 Gigabit Connection and Frontier Fiber 2 Gig Internet versus Optimum 5 Gig Internet.
Smart WiFi 6 claim based on comparison of maximum theoretical speeds for Optimum’s Smart WiFi 6 (802.11ax) and Smart WiFi 5 (802.11ac) gateways.
Tips for Finding Home Internet
Choosing a home Internet service can feel overwhelming, especially when there are so many options available. The biggest factors are fast speeds and fair prices, but you also want the customer service of your Internet service provider to be fast and fair, too. Here are some tips for finding the right plan for your home.
First, check to see if Optimum offers services in your area. Once you determine you’re eligible for Optimum services, it’s time to determine which Internet plan is right for your home and how much Internet speed you need. If your current Internet speed is lagging, that's a sign it's time to find a faster plan. Because it’s not a one-size-fits most world, Optimum offers a variety of plans at speeds that support your regular Internet habits. If you're not sure whether your current Internet speed is up to par, run an Internet speed test to see what Internet speed you're actually getting. Use this as a reference to decide how much faster your Internet speed needs to be in order to perform optimally for your household.
Then, it is time to look through what each plan Optimum offers. When picking a new plan, it’s important to understand what Internet speed means. Your Internet speed is the capacity of data transferred through a connection in a given amount of time. Each Internet-connected device transfers information back and forth through data. Having a fast Internet is crucial because daily activities use a lot of data. Video calls, streaming videos and music, online gaming, and scrolling through social media require large amounts of data to be transferred quickly to operate smoothly and avoid the dreaded buffering. As we move into more virtual spaces, having a fast Internet connection is becoming a necessity.
Benefits of 1 Gig Internet
For those considering a 1 gig Internet connection, you may be wondering about the benefits. One of the main benefits of gigabit Internet is extremely low latency rates. Gigabit Internet has a diminished latency (aka lag) rate of 5 to 20 milliseconds, which means you’ll never even notice it.
Unlike cable Internet made of copper, cables used for gigabit Internet are glass. Copper wires are delicate and can only withstand about 25 pounds of pressure. While fiber optic cables can support up to eight times the amount of force (100 to 200 pounds).
Additionally, the signal from copper lines gets weaker as it moves further away from the source but fiber optic cables don’t experience signal reductions. They even protect your connection from interferences such as poor weather conditions, fire, moisture, and electronic signals.
The gigabit Internet available today offers upload and download speeds of 1 gigabit per second; 1 gigabit is 100 times faster than the traditional broadband service. For households that are currently using a standard broadband network, it is not uncommon to experience slow Internet speeds. However, 1 gig Internet users don't have to worry about slow speeds interrupting their connection. This high-tech Internet connection supports multiple users and provides bandwidth administration to support all of the activities and needs of your household.
