optimum optimum

Get Total Care for
total peace of mind

Total Care plans to fit your needs

No service visit charges

Count on our Total Care products, Optimum’s all-in-one tech solution

Pro support & tech help

Priority status when calling Optimum for support with access to expert tech help

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We’ve got you covered

Rely on added support for all your eligible
connected devices.

Worry-free device coverage

For breakdowns on your eligible home tech, including accidental damage for certain devices

Smart home installation

Up to 2 low-cost smart home installation services every 12 months with Total Care Max

Get the coverage.
Skip the surprise costs.

The average home has thousands of dollars
worth in tech. Without Optimum Total Care
Plus or Max, this could mean costly repairs and
replacements when something happens.

 

Terms

Limitations and Exclusions apply. See Terms and Conditions for details.


*2022 CTA US Consumer Tech Forecast and 24th US Ownership Study

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Frequently asked questions

Optimum Total Care is a premium support service designed to assist with tech challenges related to your connected home devices. For $10/month (for the first 18 months; $15/month thereafter), it includes:

  • No-fee service visits for issues outside of standard service coverage.
  • U.S.-based premium tech support available seven days a week.
  • Priority status when contacting Optimum support.

This add-on provides coverage for accidental damage to your home entertainment devices and includes tech support. For $12/month, it offers:

  • Protection for devices like tablets, smart TVs, and gaming systems.
  • U.S.-based premium tech support available seven days a week.
  • Discounted smart home installation services.

Premier Protection & Support offers comprehensive coverage for both entertainment and home office devices, along with tech support. For $24/month, it includes:

  • Protection for devices such as computers, printers, and other home office equipment.
  • U.S.-based premium tech support available seven days a week.
  • Discounted smart home installation services.

  • Service Protection is designed to help you avoid unexpected charges for service issues at home. For $8/month, it provides:
  • Waived fees for service visits related to unexpected issues.

To add any of these service add-ons to your Optimum plan, you can:

  • Visit the Optimum Service Add-Ons page:
  • Call Optimum customer service at 888.260.3734.

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