Financial Privacy Policy

What does Altice do with your personal information?

Why?Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?The types of personal information we collect and share can include:
  • Social Security number
  • Payment information and payment history
  • Credit history and credit scores
When you are no longer our customer, we continue to share your information as described in this notice.
How?All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Altice chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Altice share?

Can you limit this sharing?

For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureausYesNo
For our marketing purposes — to offer our products and services to youYesNo
For joint marketing with other financial companiesNoWe don't share
For our affiliates’ everyday business purposes — information about your transactions and experiencesNoYes
For our affiliates’ everyday business purposes — information about your creditworthinessNoNo
For our affiliates to market to youNoNo
For nonaffiliates to market to youNoWe don't share

Who we are

Who is providing this notice?CSC Holdings, LLC and CSC Wireless, LLC D/B/A Altice Mobile.

What we do

Financial Privacy Policy - Table 4 - Row 1To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Altice collect my personal information?We collect your personal information, for example, when you
  • Apply for financing
  • Pay your bills
  • Use your credit or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, and other companies.
Why can’t I limit all sharing?Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.


Personal InformationPersonally identifiable financial information that we collect about an individual in connection with providing a financial product or service (for example, installment financing for a device), unless that information is otherwise publicly available. For example, personal information includes but is not limited to, Social Security number, payment history and payment information, and credit history and credit score.
AffiliatesCompanies related by common ownership or control. They can be financial and nonfinancial companies.
NonaffiliatesCompanies not related by common ownership or control. They can be financial and nonfinancial companies.
Joint marketingA formal agreement between nonaffiliated financial companies that together market financial products or services to you.

CSC Holdings, LLC, and CSC Wireless D/B/A Altice Mobile do not jointly market financial products with nonaffiliated financial companies.

Other important information

California: Under California law, we must get your permission before we can share your personal financial information with outside companies. This does not apply to sharing with outside companies that offer financial products or services. You have a right to "opt out" of information sharing with outside companies for those purposes. For more see:

Effective: July 25, 2021