Optimum provides Internet service in 21 states across the U.S. To check availability in your area, click here.

Optimum offers several Internet-only packages, with various Internet connection speeds. To see what’s available for your home, enter your address here.

It depends on your needs. Optimum 300 Mbps Internet offers speeds more than adequate for moderate household use and HD video streaming on multiple devices. Optimum 500 Mbps Internet can easily handle 4K Ultra HD video streaming on multiple devices and fully connected homes. And 1 Gig Internet offers high-speed connectivity for ultra-connected home networks. In select areas, Optimum offers Multi-Gig Internet speeds available to power elite gamers, content creators, live streamers, and more. Availability and speeds vary by area.

View our Internet offers above or enter your address here to find deals available in your area. You can also save up to $15/mo. on Internet when you sign up for Optimum Mobile. Optimum Internet has speeds up to 5 Gig and in addition to our high-speed home Internet, Optimum also offers TV, and home phone service. Availability and Internet speeds vary by area.

Fiber Internet is available in select areas. Where Fiber Internet is not available, service is provided over cable and connected to our larger 100% Fiber Internet network.

Once you have chosen the Optimum Internet service of your choice, you will be provided with the options of either choosing to have your Internet professionally installed by Optimum certified technicians or to perform a self-setup of your Optimum Internet. Optimum self-setup is not available with all offers/services or in all areas.

• What is Optimum self-setup? 
  The Optimum self-setup is a self-guided process which will guide you through the steps necessary to ensure that your Internet service is activated. This option is an easy step-by-step set-up and should have your Internet up and running in approximately 15 minutes.

• What is Optimum professional Installation? 
  Optimum professional installation is the process where an Optimum certified technician will arrive at your address to establish your Internet connection.

The self-setup process is provided by Optimum so that customers can set up and activate their Internet service on their own schedule. This service is a self-guided, step-by-step process. Using your personalized QR code, Optimum will walk you through the necessary steps to have you up and running in about 15 minutes. There are also some added benefits to performing a self-setup of your Internet:

• Free, no installation fee
• Efficient, equipment delivered directly to you in 2 days
• Convenient, no appointment or technician is needed
• Quick, easy-to-use, straightforward self-setup app

Optimum self-install is not available with all offers/services or in all areas.

Optimum is proudly participating in the Federal Government’s Affordable Connectivity Program, a longer-term $14 billion program that replaced the Emergency Broadband Benefit (EBB) Program. This program helps eligible customers pay for Internet or Mobile service with a credit of up to $30 per month (up to $75 per month for households on Tribal Lands). It’ll help ensure U.S. households can afford the connections they need for work, school, healthcare and more.

For more information about the Affordable Connectivity Program, please visit our FAQ page.

NOTE: The Federal Government no longer accepts new applications and enrollments for the Affordable Connectivity Program as of February 8, 2024. Congress has not approved additional funding to keep the ACP running. As a result, the ACP will end in April 2024. Although the Federal Government no longer accepts new ACP enrollments, you can easily transfer an existing benefit from another provider to Optimum while the ACP has funding.

Yes, if you’re switching to Optimum, 300 Mbps Internet is fully covered by the Affordable Connectivity Program credit. Call 866.203.4983 or shop online to find out what other plans may also be fully covered by the credit. Details.

As a reminder, this Federal Government program helps new and current Optimum customers pay for Internet service with a credit of up to $30 per month (up to $75 per month for households on Tribal Lands), which can be applied to any Internet plan offered by Optimum.

For more information about the Affordable Connectivity Program, please visit our FAQ page.

Yes, all Optimum customers with current Internet service who are enrolled in the ACP can call us at 866.347.4216 and ask for the “ACP FREE OFFER”. This offer can be applied to an existing Optimum Internet service at any time during the duration of the program.

If you’re a current Optimum Internet customer, Optimum Online (300 Mbps) is fully covered by the Affordable Connectivity Program credit. Details.

As a reminder, this Federal Government program helps Optimum customers pay for Internet or Mobile service with a credit of up to $30 per month (up to $75 per month for households on Tribal Lands). This Affordable Connectivity Program credit can be applied to any Internet plan offered by Optimum.

For more information about the Affordable Connectivity Program, please visit our FAQ page.

If you're receiving an Affordable Connectivity Program benefit with another service provider, you may ask us to transfer your benefit to Optimum, which means you'll lose the benefit with your current provider once you're enrolled with Optimum. A household can only receive one Affordable Connectivity Program credit at a time.

1. Get Optimum Internet service Shop Now or for Optimum Mobile service Shop Now. If you’re already a customer, move on to Step 2.
2. Complete our application to transfer your ACP benefit to your Optimum account. When you fill out your enrollment application with us, please be sure you answer “Yes” when you are asked “Are you currently receiving an Affordable Connectivity Program credit from another service provider for this address?

We’ll let you know the status of your application within 5 business days. If approved, you’ll see your credit within the next two bills, as long as the ACP has funding. Note that due to the lack of additional funding from Congress, the last fully funded month for the ACP benefit is April 2024, and customers may receive a partial benefit for their May 2024 bill.

For more information about the Affordable Connectivity Program, please visit our FAQ page.

New customers can combine Internet and Mobile services with Optimum Complete and save. We make signing up easy — just click one of the links at the top of this page to get started. Pick the Internet speed that works for you, then add your Mobile plan. 

Optimum Complete offers special discounted pricing when you combine services available in your area. See above for the most up-to-date pricing details when you combine Internet and Mobile. Included with your Optimum Complete is a free Optimum Gateway.

As long as your phone is both compatible with Optimum Mobile and unlocked, you can bring it to your new Mobile plan.