Law Enforcement Requests
Lawful requests from law enforcement agencies for the production of certain Optimum Mobile subscriber records pursuant to a subpoena, court order, warrant or other legal process should be issued to CSC Holdings, LLC. Lawful requests and/or inquiries may be faxed or emailed to our authorized agent, Yaana Technologies LLC, using the contact information below:
IMPORTANT NOTE: This contact information is for Law Enforcement issues ONLY, and does not reach a person who can assist with customer service issues. Customer service issues can be addressed via the "Message Us" function.
Email: [email protected]
Hours: 7:00am - 6:00pm Pacific Time
Emergency Requests from Law Enforcement
For exigent circumstances involving an imminent threat to life or serious bodily injury to an Optimum or Lightpath subscriber, Law Enforcement may contact Yaana directly (24 hours a day) at: (800)-291-2491 or by email [email protected].
Legal process related to a civil matter requiring the production of certain Optimum Mobile subscriber records should be issued to CSC Holdings, LLC and must be served either by personal service to a non-retail location, or to our registered agent for service of process, Corporation Service Company.