WE'VE GOT YOU COVERED
With service and support to make sure you’re connected to everything you love.
Premier Protection & Support
Enjoy device protection and remote premium technical support for just $19.99 per month. Device protection automatically registers and covers your current and future equipment and devices against electrical and mechanical failure. Covered devices include computers, LCD/LED and Plasma TVs, tablets and sound bars and all brands are eligible, regardless of age. You also get unlimited technical support with US-based tech advisors, so it's like having your own virtual help desk.
Home Entertainment Protection & Support
Protect your eligible home entertainment devices in the event of an electrical or mechanical failure for just $9.99 per month. With this service, we’ll repair or replace LCD/LED and Plasma TVs, tablets, gaming systems and home theater systems, regardless of the make or model. There’s no need to register your devices and both your current and future home entertainment purchases are eligible, so you won’t need to purchase individual warranty protection when you buy something new. Plus, get virtually unlimited technical and set-up support with U.S.-based tech advisors for your home entertainment devices.
Although it doesn’t happen often, there may be times when unexpected issues occur. If the issue is related to personally-owned equipment, inside wiring, jacks, connectors, or anything else outside of our complimentary customer care and service coverage, Safeguard, our in-home service plan for $7.99 a month, has got you covered. You’ll also get priority status when calling Optimum Support. Safeguard is peace of mind.
HelloTech is your one stop shop for a complete range of in-home installations. TV mounting, home theater set up, troubleshooting wireless connections, and more. HelloTech does it all. One time charges range from $35 to $129 depending on the project.