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WiFi, Security & Support Services for Optimum Internet

Discover the services and support we offer to keep you connected to everything you love.

  • 3-Year price lock with SecureWiFi+
Man in glasses working on a laptop at a desk with a blue shield checkmark graphic beside him

Connect with confidence

Protect your network and eligible devices, expand your network
coverage, and choose the level of support that fits your home.


Advanced Security

Protect every connected device on your network, no setup required.

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Entertainment TV Entertainment TV

Whole Home WiFi

Add smart extenders to your gateway so strong signal reaches every room.

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total care total care

Total Care Plans

Keep your eligible home tech protected and supported.

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Optimum Optimum
FULLY LOADED INTERNET

SecureWiFi+

Add to any Internet plan and upgrade to a 3-year price lock. Fully load your internet for just $10/mo. more, and get:

Advanced Security
Advanced Security
Whole Home WiFi
Whole Home WiFi
3-Year Price Lock
3-Year Price Lock
Learn more Learn more
Terms Terms

Requires maintenance of Internet service and SecureWifi+ (Whole Home Wifi and Advanced Security) 

Internet service auto-renews monthly + taxes & fees for 36 months, after which price will go up no more than $15/mo. per year until standard rates reached.

Whole Home Wifi auto-renews monthly at $5/mo. + taxes & fees. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in CT & NJ. Whole Home WiFi is available for purchase to enhance wireless connectivity throughout a subscriber’s residence. Coverage varies based on normal use and building conditions. Actual range and performance can vary. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply.

Advanced Security auto-renews monthly at $5.00/mo. + taxes & fees. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in CT, NJ & WV. 

Advanced Security works only with compatible Gateway provided by Optimum. Service may take up to 30 minutes to activate once the Optimum equipment is installed. This Service is not antivirus or firewall software and does not protect against inbound network attacks. It blocks domains only if Optimum, at its discretion, identifies them as potentially malicious or if the Customer configures web filtering to block them. Customer is solely responsible for configuring web filtering policies and managing connected devices and profiles, and Optimum has no liability for these configurations.

Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. © 2026 CSC Holdings, LLC.

Living room with WiFi router and glowing shield icons connecting a laptop, TV, tablet, smart speaker and camera
Living room with WiFi router and glowing shield icons connecting a laptop, TV, tablet, smart speaker and camera

More options for network coverage, device protection, and tech support

Every package here includes Total Care — expert support, priority status when calling Optimum for support, and no-fee service visits. Pick the mix of coverage that goes with it.

300$15/mo.

mbps

$15/mo.

w/ Auto Pay & Paperless Bill plus tax.

Included services

More information

Advanced Security [tooltip:Terms|Secure every connected device on your network, no setup required.]

Total Care [tooltip:Terms|Get unlimited support, service, and protection with plans that fit your needs.]

300Total Care Plus $20/mo.

mbps

$20/mo.

w/ Auto Pay & Paperless Bill plus tax.

Included services

More information

Advanced Security [tooltip:Terms|Secure every connected device on your network, no setup required.]

Whole Home WiFi (up to 3
extenders) [tooltip:Terms|Add smart extenders to your gateway so strong signal reaches every room.]

Total Care [tooltip:Terms|Get unlimited support, service, and protection with plans that fit your needs.]

300 Total Care Max $30/mo.

mbps

$25/mo.

w/ Auto Pay & Paperless Bill plus tax.

Included services

More information

Advanced Security [tooltip:Terms|Secure every connected device on your network, no setup required.]

Whole Home WiFi (up to 3
extenders) [tooltip:Terms|Add smart extenders to your gateway so strong signal reaches every room.]

Total Care Plus [tooltip:Terms|Get unlimited support, service, and protection with plans that fit your needs.]

Check availability Check availability
877.694.9474 877.694.9474
Terms Terms

INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free Self-Setup is available. Gateway fee auto-renews monthly at $0/mo. + taxes & fees for 12 months, after which price will go up no more than $5/mo. per year until standard rates reached. Limit 1 per household. Min system req’s & equip configs apply.

Whole Home Wifi (optional) auto-renews monthly at $5/mo. + taxes & fees. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in CT & NJ. Whole Home WiFi is available for purchase to enhance wireless connectivity throughout a subscriber’s residence. Coverage varies based on normal use and building conditions. Actual range and performance can vary. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply.

Advanced Security auto-renews monthly at $5.00/mo. + taxes & fees. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in CT, NJ & WV.

Advanced Security works only with compatible Gateway provided by Optimum. Service may take up to 30 minutes to activate once the Optimum equipment is installed. This Service is not antivirus or firewall software and does not protect against inbound network attacks. It blocks domains only if Optimum, at its discretion, identifies them as potentially malicious or if the Customer configures web filtering to block them. Customer is solely responsible for configuring web filtering policies and managing connected devices and profiles, and Optimum has no liability for these configurations.

Total Care service auto-renews monthly at $10/mo. + taxes & fees. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 888-543-0220 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in CT & NJ.

Total Care Plus is $15/month for the first 12 months from the date of enrollment. After 12 months, the monthly price becomes $20 and will automatically renew each month until cancelled. Cancel any time by writing to administrator at P.O. Box 1818, Sterling, VA 20167, at 855-993-1680 or by logging into account at optimum.net. Cancellation within the first 30 days effective immediately and subject to a full refund. Cancellation thereafter effective immediately subject to pro-rated refund.

Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. © 2026 CSC Holdings, LLC.

Compare what’s included in each of the four packages

FeaturesSecureWiFi+
($10/mo.)		SecureCare
($15/mo.)		SecureComplete
($20/mo.)		SecureComplete+
($25/mo.)
Proactive malware & phishing blockingCheckCheckCheckCheck
Parental controls & content
filters		Check
Real-time network dashboardCheckCheckCheck
WiFi coverage in every roomCheckCheckCheck
In-home tech supportNot IncludedCheckCheck
No-fee service visits (an $80 savings)Not IncludedCheckCheck
Priority call routing 7 days per weekNot IncludedCheckCheck
Coverage for eligible home
office & entertainment devices		Not IncludedCheckCheck
Repair, replacement or reimbursement optionsNot IncludedCheckCheck
1 in-home install per year ($99 each time)Not IncludedCheckCheck

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Terms

Limitations and Exclusions apply. See Terms and Conditions for details.

Terms

Total Care service auto-renews monthly at $15/mo. + taxes & fees. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in CT & NJ.

Terms

Total Care + service auto-renews monthly at $20/mo. + taxes & fees. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time by writing to administrator at P.O. Box 1818, Sterling, VA 20167, at 877-694-9474 or by logging into account at optimum.net. Cancellation within the first 30 days effective immediately and subject to a full refund. Cancellation thereafter effective immediately subject to pro-rated refund.

Terms

Total Care Max service auto-renews monthly at $30/mo. + taxes & fees. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time by writing to administrator at P.O. Box 1818, Sterling, VA 20167, at 877-694-9474 or by logging into account at optimum.net. Cancellation within the first 30 days effective immediately and subject to a full refund. Cancellation thereafter effective immediately subject to pro-rated refund.

Frequently asked questions

Optimum's Value Added Services are add-ons that enhance and protect your Optimum Internet: Whole Home WiFi ($5/mo) for coverage in every room, Advanced Security ($5/mo) to protect every device on your network, and Total Care (from $10/mo) for expert tech support. You can add them individually or package.

An Optimum package combines the most popular services into one simple plan, while buying à la carte lets you add just one service. Optimum offers four packages: SecureWiFi+ ($10/mo), SecureCare ($15/mo), SecureComplete ($20/mo), and SecureComplete+ ($25/mo).

If you work from home or have a busy household, SecureWiFi+ covers the essentials — reliable WiFi in every room plus automatic security for every device. Add live tech support with SecureCare or SecureComplete. The “Not sure?” helper on this page recommends a plan in two or three questions.

Individually: Whole Home WiFi is $5/mo, Advanced Security is $5/mo, and Total Care starts at $10/mo. Package: SecureWiFi+ is $10/mo, SecureCare $15/mo, SecureComplete $20/mo, and SecureComplete+ $25/mo. Prices exclude taxes and fees.

Yes — and every Optimum Internet customer can get them. Optimum's Value Added Services are added to your Optimum Internet service, so if you can get Optimum Internet at your home, you can add any of them.

No. Optimum add-ons are month-to-month subscriptions that renew automatically and can be canceled anytime, with no long-term commitment.

Current customers can sign in to their My Optimum account to add a service to an existing plan. New customers can add services while setting up Optimum Internet.

Add-ons are added to your monthly Optimum bill and renew automatically each month until you cancel. Taxes and fees may apply.