We've got you covered

With service and support to make sure you’re connected to everything you love.

Total Care with Optimum

A worry-free solution to your tech challenges with no-fee service visits and premium tech support. All for just $15/mo.

  • No service visit fees for unexpected issues outside of service coverage
  • Access to U.S.-based premium tech support 7 days a week to help with your connected home devices, smart home experience, and more
  • Priority status when calling Optimum for support
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Premier Protection & Support

Enjoy device protection and remote premium technical support for just $19.99 per month. Device protection automatically registers and covers your current and future equipment and devices against electrical and mechanical failure. Covered devices include computers, LCD/LED and plasma TVs, tablets and sound bars and all brands are eligible, regardless of age. You also get premium technical support with U.S.-based tech advisors, so it's like having your own virtual help desk.

Call 866.347.4784

Home Entertainment Protection & Support

Protect your eligible home entertainment devices in the event of an electrical or mechanical failure for just $9.99 per month. With this service, we’ll repair or replace LCD/LED and plasma TVs, tablets, gaming systems and home theater systems, regardless of the make or model. There’s no need to register your devices and both your current and future home entertainment purchases are eligible, so you won’t need to purchase individual warranty protection when you buy something new. Plus, get premium technical and set-up support with U.S.-based tech advisors for your home entertainment devices.

Call 866.347.4784

Service Protection

Although it doesn’t happen often, there may be times when unexpected issues occur. If the issue is related to personally-owned equipment, inside wiring, jacks, connectors, or anything else outside of our complimentary customer care and service coverage, Service Protection, our in-home service plan for $7.99 a month, has got you covered. You’ll also get priority status when calling Optimum support. 

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Internet Protection powered by McAfee®

McAfee provides cloud-based, multi-device protection from online threats like viruses, malware and more. Stay safe online, with prices starting at $2.99 per month.


HelloTech is your one stop shop for a complete range of in-home installations. TV mounting, home theater set up, troubleshooting wireless connections, and more. HelloTech does it all. One time charges range from $35 to $129 depending on the project.

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