Premier Protection & Support
Enjoy device protection and remote premium technical support for just $19.99 per month. With device protection, the eligible devices in your home – including computers, LCD/LED and Plasma TVS, tablets, sound bars and more – will be repaired or replaced in the event of an electrical or mechanical failure. All brands are eligible, regardless of age. There’s no need to register your devices, and future purchases are automatically covered too. Plus, you also get virtually unlimited technical and set-up support with U.S.-based tech advisors – it's like having your own virtual help desk.
Home Entertainment Protection & Support
Protect your eligible home entertainment devices in the event of an electrical or mechanical failure for just $9.99 per month. With this service, we’ll repair or replace LCD/LED and Plasma TVs, tablets, gaming systems and home theater systems, regardless of the make or model. There’s no need to register your devices and both your current and future home entertainment purchases are eligible, so you won’t need to purchase individual warranty protection when you buy something new. Plus, get virtually unlimited technical and set-up support with U.S.-based tech advisors for your home entertainment devices.
For just $6.99 a month, you can get coverage from unexpected service fees not covered within our guidelines. For example, if a problem exists with your home wiring, jacks or connectors you won't be charged the service fee associated with the technician's home visit to resolve the issue. And you get priority status in the call queue when calling Optimum Support.
With HelloTech, Optimum is your one stop shop for on-demand tech support for a complete range of in-home installation and support services. Need to mount your TV, set up your home theater, or troubleshoot your wireless connections? We can do it all. One time charges range from only $35 to $129 depending on the project.