We've got you covered
With service and support to make sure you’re connected to everything you love.
Total Care with Optimum
A worry-free solution to your tech challenges with no-fee service visits and premium tech support. All for just $10/mo.
- No service visit fees for unexpected issues outside of service coverage
- Access to U.S.-based premium tech support 7 days a week to help with your connected home devices, smart home experience, and more
- Priority status when calling Optimum for support
Total Care is offered separately for $10.00/month for 18 months. After 18 months, the monthly price becomes $15.00 and will automatically renew each month until canceled. Cancel anytime at 855.394.8272.
Premier Protection & Support
Relax knowing your home tech devices are protected and supported for just $24 per month. This is your one-stop shop for all your home tech coverage, including TVs, gaming consoles, laptops, monitors, smart devices (watches, doorbells), and more. Plus, it includes tech support for all your tech headaches.1
- Worry-free protection on eligible home entertainment and home office tech
- Coverage for Accidental Damage from Handling for eligible devices
- Access to fast in-store repairs for eligible tablets and gaming devices with 700+ stores nationwide
- 2 set up and installation services every 12 months for eligible smart home devices ($49 service fee applies)
- Call or chat with U.S.-based tech support 7 days a week from 7am – 11pm ET
1Limitations and Exclusions apply. See Terms and Conditions for details
Home Entertainment Protection & Support
A smart choice for protection and premium tech support for your eligible home entertainment devices for just $12 per month. This plan covers all eligible new and already purchased home tech, including TVs, gaming consoles, wearables, home theater systems, and more.1
- Worry-free protection including breakdowns caused by accidental damage from handling
- Access to fast in-store repairs for eligible tablets and gaming devices with 700+ stores nationwide
- 1 set up and installation service every 12 months for eligible smart home devices ($99 service fee applies)
- Call or chat with U.S.-based tech support 7 days a week from 7am – 11pm ET
1Limitations and Exclusions apply. See Terms and Conditions for details
Service Protection
Although it doesn’t happen often, there may be times when unexpected issues occur. If the issue is related to personally-owned equipment, inside wiring, jacks, connectors, or anything else outside of our complimentary customer care and service coverage, Service Protection, our in-home service plan for $8.00 a month, has got you covered. You’ll also get priority status when calling Optimum support.
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HelloTech
HelloTech is your one stop shop for a complete range of in-home installations. TV mounting, home theater set up, troubleshooting wireless connections, and more. HelloTech does it all. One time charges range from $35 to $129 depending on the project.