Steps to get discounted mobile service
Step 1
Verify eligibility and make sure the person who gets verified is the Optimum Mobile account owner.
Step 2
Already an Optimum Mobile customer? Go to Step 3.
Looking to enroll in ACP for Internet service?
FAQs about the Program
What’s the Affordable Connectivity Program (ACP)?
Optimum is proudly participating in the Federal Government’s Affordable Connectivity Program, a longer-term $14 billion program that replaced the Emergency Broadband Benefit (EBB) Program. This program helps eligible customers pay for Internet service with a credit of up to $30 per month (up to $75 per month for households on Tribal Lands). It’ll help ensure U.S. households can afford the connections they need for work, school, healthcare and more.
For more information about ACP, please visit our FAQ page.
I’m switching to Optimum. Does Optimum offer plans that are fully covered by the Affordable Connectivity Program?
Yes, if you’re switching to Optimum, Optimum Online (300 Mbps) is fully covered by the Affordable Connectivity Program credit. Call 866.203.4983 or shop online to find out what other plans may also be fully covered by the credit. Details.
As a reminder, this Federal Government program helps new and current Optimum customers pay for Internet service with a credit of up to $30 per month (up to $75 per month for households on Tribal Lands), which can be applied to any Internet plan offered by Optimum.
For more information about ACP, please visit our FAQ page.
I’m a current Optimum Internet customer. Are there any special offers for ACP eligible customers?
Yes, all Optimum customers with current Internet service who have qualified for ACP can call us at 866.347.4216 and ask for the “ACP FREE OFFER”. This offer can be applied to an existing Optimum Internet service at any time during the duration of the program.
If you’re a current Optimum Internet customer, Optimum Online (300 Mbps) is fully covered by the Affordable Connectivity Program credit. Details.
As a reminder, this Federal Government program helps Optimum customers pay for Internet service with a credit of up to $30 per month (up to $75 per month for households on Tribal Lands). This Affordable Connectivity Program credit can be applied to any Internet plan offered by Optimum.
For more information about ACP, please visit our FAQ page.
How do I apply for the ACP?
Applying for the Affordable Connectivity Program is simple and easy.
- Verify you’re eligible according to Federal Government guidelines by getting approval from the National Verifier. Make sure the person who gets verified is the Optimum account owner.
- Get Optimum Internet service. Shop Now. If you’re already a customer, move on to Step 3.
- Complete our application to enroll and apply the ACP credit to your Optimum account. We’ll let you know the status of your application within 5 business days. If approved, you’ll see your credit within 2 bills.
For more information about ACP, please visit our FAQ page.
Details
OFFER for Optimum residential customers. Rates are subject to change at any time with advanced notice. Advertised price reflects $5 discount for enrolling in Auto Pay & Paperless Billing, must maintain both to keep discount. Former Optimum accts prev not in good standing or have disconnected srvc within past 30 days or for seasonal move not eligible. Acct with unpaid bill after due date is not in good standing. Offer is not transferrable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply. Other offerings, which vary by market, speed, tenure, and other factors, may be fully covered by the affordable connectivity benefit for customers who qualify and enroll with Optimum.
AFFORDABLE CONNECTIVITY PROGRAM: The Federal Government’s Affordable Connectivity Program (ACP) operated by the FCC reduces Internet charges for qualifying low-income households with a one per household benefit up to $30/mo. or up to $75/mo. for residents of Tribal Lands. ACP eligibility requirements, how to enroll and plans that may be free with the benefit can be found at optimum.com/ACP. Bulk internet and commercial accounts excluded. Terms, conditions and restrictions apply. Free Internet claim is based on Internet tiers priced $30 or less. Credit will be applied to qualified and active customer accounts until the ACP expires, at which time customers will be responsible for full payment of the monthly bill at our then current rates. This benefit is portable to and from other participating providers but is not transferable to other individuals or households. Nonpayment of monthly bill may result in service suspension and/or downgrade.
FREE 300 MBPS W/ ACP OFFER: After applying customer’s ACP benefit of $30/mo., Optimum will credit the remaining $9.99/mo. balance.
300 MBPS FIBER INTERNET: Up to 300 Mbps download/up to 300 Mbps upload, not available in all areas. Where 300 Mbps Internet provided over cable network, up to 300 Mbps download/up to 20 Mbps upload. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info.
EQUIP, TAXES & FEES: Free standard installation with online orders. 1 free Gateway included. Limit 1 per household. 1 free WiFi extender available if recommended by your Optimum technician or home sizing guidelines. Additional WiFi extender(s) may be needed in order to connect wirelessly throughout Subscriber's residence. Min system reqs & equip configs apply.
Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner.
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