We are moving! This retail location is moving on March 8th, 2024 to our state-of-the-art retail store located at 3723 Nelson Road, Lake Charles, LA 70605​. To find another store near you, visit optimum.com/stores. Or pay your bill online at optimum.net/support/pay-bill.

Lake Charles Optimum Store

1538 E Prien Lake Rd
Lake Charles, LA 70601
Internet, Video, Phone Service:
(866) 950-3278(866) 950-3278
Mobile Service:
(877) 832-7796(877) 832-7796

Hours of Operation

Day of the WeekHours
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
Make an Appointment

Store Services

  • Optimum Mobile, Video, Internet and Phone
  • Mobile Phone Trade-In
  • Product Showcase
  • Equipment Exchange and Returns
  • Device Activation
  • Pay My Bill
  • Cell Phone Recycling

Optimum is hiring!

Search for open roles and discover your future at Optimum.