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Frequently Asked Questions
Optimum Mobile lets you go Unlimited with two plans that offer the most premium data, unlimited talk & text, high-volume mobile hotspots, and higher-quality video streaming.
With each Unlimited plan, you get 20 GB of premium data, 5 GB of mobile hotspot, and SD video streaming. With each Unlimited Max plan, you get even more: 50 GB premium data, 15 GB mobile hotspot, and HD video streaming.
An Unlimited Max plan offers you even more data and streaming than an Unlimited plan. With Unlimited Max, you get more premium data (50 GB), more mobile hotspot bandwidth (15 GB), and HD video streaming. Learn more about Optimum Unlimited plans here.
New and existing Optimum Mobile customers can add up to 10 lines total to each account, which can include any combination of Unlimited and Unlimited Max lines.
Yes! You can bring your own device if it’s compatible with Optimum Mobile’s service and if it’s been unlocked by your previous carrier.
Yes! You can keep your number when you make the switch to Optimum Mobile. Keep an eye out for special deals that require you to keep your existing number.
Mobile data is the internet connection a carrier can provide you through cellular networks, using technology like 4G LTE or 5G. This keeps you connected even when you don’t have a Wi-Fi connection handy.
Wi-Fi calling lets you make and receive phone calls as well as send text messages over a Wi-Fi network instead of via cellular network. Sometimes, you might experience reduced mobile network coverage (e.g., inside of large buildings) that can be resolved if you can access a Wi-Fi network instead.