OFFER for new residential customers. Requires separate signup for and maintenance of 1 Gig Internet or above, TV (excluding Basic TV) and Unlimited Mobile services. Mobile signup must be completed within 30 days of Internet & TV, otherwise Internet & TV billed at current promotional rate, which is subject to change at any time. Advertised pricing achieved via credits on Internet & TV bill and also reflects $5 discount for enrolling in and maintaining Auto Pay & Paperless Billing on Internet account. Internet & TV pricing increases up to $35/mo. as of month 37 and is then subject to further change. Mobile service billed separately and is subject to change as of month 61. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferrable, may not be combined w/ other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply. Internet & TV and mobile subscriptions continue and renew automatically each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period.

1 GIG FIBER INTERNET: Up to 940 Mbps download/up to 940 Mbps upload, not available in all areas. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info.

ENTERTAINMENT TV: Entertainment TV is an over-the-top (OTT) Internet TV service and is not available in all areas. Entertainment TV is not available with 50 Mbps Internet plans or lower. Req’s Optimum Internet and all TVs. have an Optimum Stream device to access the service. All srvc’s & channels may not be available in all areas. TV package and channel lineup availability vary by market. Content is subject to change and blackout restrictions. For details on what’s available in your area, visit optimum.com.

EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free Self-Setup is available. Min system req’s & equip configs apply. INTERNET: 1 free Gateway included. Limit 1 per household. 1 free WiFi extender available if recommended by your Optimum technician. WiFi extender(s) may be needed in order to connect wirelessly throughout Subscriber's residence. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply. TV: First set-top box is included, additional equipment will be charged at regular monthly rates. Optimum Stream not available in all areas. Taxes apply, plus certain add'l fees will be added to bill and are subject to change during and after promotion period.

OPTIMUM MOBILE: $45/mo. per line for unlimited data, talk & text. Autopay required. Other monthly charges apply per line, including $20 activation fee, and may include roaming charges, taxes, government fees and other Optimum Mobile fees and surcharges (including USF fee). Data speeds reduced for remainder of billing cycle after 20 GB is used. Other terms and conditions apply; visit www.optimum.com/mobile/plan for plan details.

$500 SNAPPY GIFT EXPERIENCE: Available gifts are subject to change. Link to choose between $500 Amaze Entertainment Card or Live Ticket Gift Voucher (up to $500 value) will be received via email within 24 hours of the service installation by Optimum. Gift link expires after 90 days. Live Ticket Gift Voucher tickets are redeemed via a concierge service and are subject to availability. Customers who choose $500 VISA Amaze Entertainment Card have 90 days to activate card and 6 months to use before expiration. Must maintain Triple Play Service (with Internet 1 Gig and above) and remain in good standing with Optimum with no past due or returned payments throughout first 90 days after account activation in order to avoid chargeback of value of gift by Optimum. Limit 1 gift per customer, gift amount may be less than advertised value depending on selection. Not returnable, refundable, or redeemable for cash. Terms and conditions apply. Amaze Entertainment Card issued by Sutton Bank, member FDIC, pursuant to a license from Visa U.S.A. Inc. and can be used wherever Visa Debit cards are accepted. Terms and conditions apply, see https://cardholder.virtualrewardcenter.com/terms/us. All trademarks and service marks are the property of their respective owners.

MAX: Max offer req’s Optimum Internet 500 Mbps for 6 months or 1 Gig or above for 12 months. Customer must maintain promotion and remain in good standing throughout promotional period to maintain included Max. After promotional period, Max auto renews at the then prevailing rate (currently $16.99/mo. for ad-free plan). Pricing subject to change. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period. Offer available for a limited time. Max and related elements are property of Home Box Office, Inc. All other networks, devices, titles, related trademarks and service marks are the property of their respective owners. Use of Max is subject to its own terms and conditions, see max.com/terms-of-use for details. Programming and content subj. to change.

iPhone 16 128 GB ON US with trade-in. For well-qual. new or existing customers on a current Unlimited or Unlimited Max plan. Savings applied as 36-monthly bill credits toward the purchase or finance of an iPhone 16 128 GB. Trade-in value of $300+ is req’d. Credits cannot exceed the device cost. Trade-in cond’ns apply. Trade-in must be shipped w/in 21 days of iPhone 16 128GB purch. Monthly trade-in credits (trade-in value) & ‘iPhone ON US’ credits start w/in 3 bill cycles once trade-in is complete. iPhone 16 ON US credits will not be displayed in check-out. Max 2 per acct. Customer must remain in good standing with no past due or returned payments throughout promo period to maintain iPhone 16 ON US credits. Changes in phone or plan may result in cancellation of remaining ’iPhone ON US’ credits. Cancellation of service will result in termination of credits and the remaining balance on the financing agreement will be owed. Tax on pre-credit price due at sale. Returns allowed w/in 21 days of service subj to restocking fee. Offer subj to discontinuance or change at any time. While supplies last. All rights reserved.​​​ All trademarks and service marks are the property of their respective owners. © 2024 CSC Holdings, LLC.

60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).

60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard^® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward^®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.

Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. © 2024 CSC Holdings, LLC.

$15/mo. per line for 1 GB data, unlimited talk & text. Autopay required. New Optimum Mobile lines only, cannot be applied to existing lines of service. Other monthly charges apply per line, including $20 activation fee, and may include roaming charges, taxes, government fees and other Optimum Mobile fees and surcharges (including USF fee). Other terms and conditions apply; visit www.optimum.com/mobile/plan for plan details.

OFFER for new residential customers. Rates are subject to change at any time with advanced notice. Advertised price reflects $5 discount for enrolling in Auto Pay & Paperless Billing, must maintain both to keep discount. Former Optimum accts prev not in good standing or have disconnected srvc within past 30 days or for seasonal move not eligible. Acct with unpaid bill after due date is not in good standing. Offer is not transferrable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply. Subscription continues and renews automatically each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period.

300 MBPS FIBER INTERNET: Up to 300 Mbps download/up to 300 Mbps upload, not available in all areas. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info.

INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free Self-Setup is available. 1 free Gateway included. Limit 1 per household. 1 free WiFi extender available if recommended by your Optimum technician. WiFi extender(s) may be needed in order to connect wirelessly throughout Subscriber's residence. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply. Min system req’s & equip configs apply.

CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.

60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).

60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard^® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward^®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.

Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. © 2024 CSC Holdings, LLC.

Offer for new residential customers. Requires separate signup for and maintenance of 1 Gig Internet, TV (excluding Basic TV) and Unlimited Mobile services. Mobile signup must be completed within 30 days of Internet & TV, otherwise Internet & TV billed at current promotional rate, which is subject to change at any time. Advertised pricing achieved via credits on Internet & TV bill and also reflects $5 discount for enrolling in and maintaining Auto Pay & Paperless Billing on Internet account. Internet & TV pricing increases up to $35/mo. as of month 37 and is then subject to further change. Mobile service billed separately and is subject to change as of month 61. Former Optimum/Suddenlink seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferrable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply. Internet & TV and mobile subscriptions continue and renew automatically each month until canceled. Cancel any time at 877-794-2724. Cancellation effective at end of then-current billing period except in WV.

1 GIG INTERNET: Up to 940 Mbps download/up to 35 Mbps upload. Speeds, prices & availability vary by area. Enter your address to see speed availability in your area. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed. The speed of Internet packages with unlimited data will reduce during periods of local network congestion. Wireless speed, performance & availability sbjct to factors beyond Optimum's control.

TV: Req’s all TVs. have an HDMI input. Not all content delivered through Optimum TV Box or Stream is in 4K Ultra HD. # of TV ch’s, HD ch’s & features depend on pkg type & location. Some On Demand titles available at add’l charge. All srvc’s & channels may not be available in all areas.

EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free self-setup is available. Min system req’s & equip configs apply. INTERNET: 1 free Gateway included. Limit 1 per household. 1 free WiFi extender available if recommended by your Optimum technician. WiFi extender(s) may be needed in order to connect wirelessly throughout Subscriber's residence. For customers located in TX a State Cost Recovery fee applies for Internet service. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply. TV: First set-top box is included, additional equipment will be charged at regular monthly rates. Optimum Stream not available in all areas. Taxes apply, plus certain add'l fees will be added to bill and are subject to change during and after promotion period.

OPTIMUM MOBILE: $45/mo. per line for unlimited data, talk & text. Autopay required. Other monthly charges apply per line, including $20 activation fee, and may include roaming charges, taxes, government fees and other Optimum Mobile fees and surcharges (including USF fee). Data speeds reduced for remainder of billing cycle after 20 GB is used. Other terms and conditions apply; visit www.optimum.com/mobile/plan for plan details.

$500 SNAPPY GIFT EXPERIENCE: Available gifts are subject to change. Link to choose between $500 Amaze Entertainment Card or Live Ticket Gift Voucher (up to $500 value) will be received via email within 24 hours of the service installation by Optimum. Gift link expires after 90 days. Live Ticket Gift Voucher tickets are redeemed via a concierge service and are subject to availability. Customers who choose $500 VISA Amaze Entertainment Card have 90 days to activate card and 6 months to use before expiration. Must maintain Triple Play Service (with Internet 1 Gig and above) and remain in good standing with Optimum with no past due or returned payments throughout first 90 days after account activation in order to avoid chargeback of value of gift by Optimum. Limit 1 gift per customer, gift amount may be less than advertised value depending on selection. Not returnable, refundable, or redeemable for cash. Terms and conditions apply. Amaze Entertainment Card issued by Sutton Bank, member FDIC, pursuant to a license from Visa U.S.A. Inc. and can be used wherever Visa Debit cards are accepted. Terms and conditions apply, see https://cardholder.virtualrewardcenter.com/terms/us. All trademarks and service marks are the property of their respective owners.

MAX: Max offer req’s Optimum Internet 500 Mbps for 6 months or 1 Gig for 12 months. Customer must maintain promotion and remain in good standing throughout promotional period to maintain included Max. After promotional period, Max auto renews at the then prevailing rate (currently $16.99/mo. for ad-free plan). Pricing subject to change. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period. Offer available for a limited time. Max and related elements are property of Home Box Office, Inc. All other networks, devices, titles, related trademarks and service marks are the property of their respective owners. Use of Max is subject to its own terms and conditions, see max.com/terms-of-use for details. Programming and content subj. to change.

iPhone 16 128 GB ON US with trade-in. For well-qual. new or existing customers on a current Unlimited or Unlimited Max plan. Savings applied as 36-monthly bill credits toward the purchase or finance of an iPhone 16 128 GB. Trade-in value of $300+ is req’d. Credits cannot exceed the device cost. Trade-in cond’ns apply. Trade-in must be shipped w/in 21 days of iPhone 16 128GB purch. Monthly trade-in credits (trade-in value) & ‘iPhone ON US’ credits start w/in 3 bill cycles once trade-in is complete. iPhone 16 ON US credits will not be displayed in check-out. Max 2 per acct. Customer must remain in good standing with no past due or returned payments throughout promo period to maintain iPhone 16 ON US credits. Changes in phone or plan may result in cancellation of remaining ’iPhone ON US’ credits. Cancellation of service will result in termination of credits and the remaining balance on the financing agreement will be owed. Tax on pre-credit price due at sale. Returns allowed w/in 21 days of service subj to restocking fee. Offer subj to discontinuance or change at any time. While supplies last. All rights reserved.​​​ All trademarks and service marks are the property of their respective owners. © 2024 CSC Holdings, LLC.

60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).

60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard^® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward^®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.

Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. © 2024 CSC Holdings, LLC.

99.9% reliability claim excludes outages caused by external events and scheduled maintenance.


$15/mo. per line for 1 GB data, unlimited talk & text. Autopay required. New Optimum Mobile lines only, cannot be applied to existing lines of service. Other monthly charges apply per line, including $20 activation fee, and may include roaming charges, taxes, government fees and other Optimum Mobile fees and surcharges (including USF fee). Other terms and conditions apply; visit www.optimum.com/mobile/plan for plan details.

99.9% reliability claim excludes outages caused by external events and scheduled maintenance.


$15/mo. per line for 1 GB data, unlimited talk & text. Autopay required. New Optimum Mobile lines only, cannot be applied to existing lines of service. Other monthly charges apply per line, including $20 activation fee, and may include roaming charges, taxes, government fees and other Optimum Mobile fees and surcharges (including USF fee). Other terms and conditions apply; visit www.optimum.com/mobile/plan for plan details.

Offer for new residential customers. Requires separate signup for and maintenance of 1 Gig Internet, TV (excluding Basic TV) and Unlimited Mobile services. Mobile signup must be completed within 30 days of Internet & TV, otherwise Internet & TV billed at current promotional rate, which is subject to change at any time. Advertised pricing achieved via credits on Internet & TV bill and also reflects $5 discount for enrolling in and maintaining Auto Pay & Paperless Billing on Internet account. Internet & TV pricing increases up to $35/mo. as of month 37 and is then subject to further change. Mobile service billed separately and is subject to change as of month 61. Former Optimum/Suddenlink seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferrable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply. Internet & TV and mobile subscriptions continue and renew automatically each month until canceled. Cancel any time at 877-794-2724. Cancellation effective at end of then-current billing period except in WV.

1 GIG INTERNET: Up to 940 Mbps download/up to 35 Mbps upload. Speeds, prices & availability vary by area. Enter your address to see speed availability in your area. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed. The speed of Internet packages with unlimited data will reduce during periods of local network congestion. Wireless speed, performance & availability sbjct to factors beyond Optimum's control.

ENTERTAINMENT TV: Entertainment TV is an over-the-top (OTT) Internet TV service and is not available in all areas. Entertainment TV is not available with 50 Mbps Internet plans or lower. Req’s Optimum Internet and all TVs. have an Optimum Stream device to access the service. All srvc’s & channels may not be available in all areas. TV package and channel lineup availability vary by market. Content is subject to change and blackout restrictions. For details on what’s available in your area, visit optimum.com.

EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free self-setup is available. Min system req’s & equip configs apply. INTERNET: 1 free Gateway included. Limit 1 per household. 1 free WiFi extender available if recommended by your Optimum technician. WiFi extender(s) may be needed in order to connect wirelessly throughout Subscriber's residence. For customers located in TX a State Cost Recovery fee applies for Internet service. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply. TV: First set-top box is included, additional equipment will be charged at regular monthly rates. Optimum Stream not available in all areas. Taxes apply, plus certain add'l fees will be added to bill and are subject to change during and after promotion period.

OPTIMUM MOBILE: $45/mo. per line for unlimited data, talk & text. Autopay required. Other monthly charges apply per line, including $20 activation fee, and may include roaming charges, taxes, government fees and other Optimum Mobile fees and surcharges (including USF fee). Data speeds reduced for remainder of billing cycle after 20 GB is used. Other terms and conditions apply; visit www.optimum.com/mobile/plan for plan details.

$500 SNAPPY GIFT EXPERIENCE: Available gifts are subject to change. Link to choose between $500 Amaze Entertainment Card or Live Ticket Gift Voucher (up to $500 value) will be received via email within 24 hours of the service installation by Optimum. Gift link expires after 90 days. Live Ticket Gift Voucher tickets are redeemed via a concierge service and are subject to availability. Customers who choose $500 VISA Amaze Entertainment Card have 90 days to activate card and 6 months to use before expiration. Must maintain Triple Play Service (with Internet 1 Gig and above) and remain in good standing with Optimum with no past due or returned payments throughout first 90 days after account activation in order to avoid chargeback of value of gift by Optimum. Limit 1 gift per customer, gift amount may be less than advertised value depending on selection. Not returnable, refundable, or redeemable for cash. Terms and conditions apply. Amaze Entertainment Card issued by Sutton Bank, member FDIC, pursuant to a license from Visa U.S.A. Inc. and can be used wherever Visa Debit cards are accepted. Terms and conditions apply, see https://cardholder.virtualrewardcenter.com/terms/us. All trademarks and service marks are the property of their respective owners.

MAX: Max offer req’s Optimum Internet 500 Mbps for 6 months or 1 Gig for 12 months. Customer must maintain promotion and remain in good standing throughout promotional period to maintain included Max. After promotional period, Max auto renews at the then prevailing rate (currently $16.99/mo. for ad-free plan). Pricing subject to change. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period. Offer available for a limited time. Max and related elements are property of Home Box Office, Inc. All other networks, devices, titles, related trademarks and service marks are the property of their respective owners. Use of Max is subject to its own terms and conditions, see max.com/terms-of-use for details. Programming and content subj. to change.

iPhone 16 128 GB ON US with trade-in. For well-qual. new or existing customers on a current Unlimited or Unlimited Max plan. Savings applied as 36-monthly bill credits toward the purchase or finance of an iPhone 16 128 GB. Trade-in value of $300+ is req’d. Credits cannot exceed the device cost. Trade-in cond’ns apply. Trade-in must be shipped w/in 21 days of iPhone 16 128GB purch. Monthly trade-in credits (trade-in value) & ‘iPhone ON US’ credits start w/in 3 bill cycles once trade-in is complete. iPhone 16 ON US credits will not be displayed in check-out. Max 2 per acct. Customer must remain in good standing with no past due or returned payments throughout promo period to maintain iPhone 16 ON US credits. Changes in phone or plan may result in cancellation of remaining ’iPhone ON US’ credits. Cancellation of service will result in termination of credits and the remaining balance on the financing agreement will be owed. Tax on pre-credit price due at sale. Returns allowed w/in 21 days of service subj to restocking fee. Offer subj to discontinuance or change at any time. While supplies last. All rights reserved.​​​ All trademarks and service marks are the property of their respective owners. © 2024 CSC Holdings, LLC.

60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).

60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard^® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward^®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.

Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. © 2024 CSC Holdings, LLC.