What is 5G Home Internet?

In simple terms, the “G” in 5G stands for “generation.” This means that a 5G network is the fifth generation of Internet networks dating back to the 1990s. This does NOT mean a G as in gigabit speed pertaining, so it doesn’t indicate how fast 5G Internet is. More technically, 5G is a set of standards for delivering Internet speeds faster than the prior 4G/LTE standard using cell towers. There are two ways carriers use 5G. The first, 5G Mobile, offers an impressive increase in Internet speeds on mobile phones. It provides a much better on-the-go experience for streaming videos or downloading large files. The second type is called Fixed Wireless Internet (FWA) — often referred to as 5G Internet. 5G Home Internet uses the same mobile network as these phones, but it brings the service into a house using a device that converts the mobile signal into Wi-Fi. This can be a nice upgrade for those who are limited to DSL or some forms of satellite Internet service, but it is generally less reliable than fiber Internet.

What is Optimum Fiber Internet?

Optimum Fiber Internet is a high-speed, 100% fiber-optic service designed for faster, more reliable connections. Unlike traditional cable, it uses light signals to transmit data, reducing lag and enhancing performance for streaming, gaming, and remote work. With speeds up to 8 Gig and symmetrical upload and download speeds, Optimum Fiber ensures smooth, uninterrupted connectivity. It’s an ideal choice for households or businesses that need a fast, stable internet connection across multiple devices.

How Fast is 5G Home Internet?

So how fast is 5G Internet, really? As mentioned earlier, 5G stands for fifth generation – and NOT 5 gigabits per second of service. 5G Home Internet speeds typically range from 300 to 1,000 Mbps, depending on the provider, location, and network conditions. In ideal scenarios, 5G can reach peak speeds of 10 Gbps, but real-world performance is often lower due to factors like signal interference, network congestion, and distance from cell towers. While 5G is faster than some traditional broadband options, it still falls short of fiber Internet, which can deliver speeds up to 5,000 Mbps (5 Gbps) with greater consistency and reliability.

Is 5 GHz the Same as 5G Home Internet?

Oftentimes, people will see 5 GHz on their WiFi router and assume they have 5G Internet access at home. These are two different things. When it comes to Wi-Fi routers, 5 GHz refers to the 5 gigahertz radio frequency the router uses to transmit your Internet signal to the devices in your home – think of how different radio stations have different frequency slots they broadcast in. Most modern routers have both a 2.4 and 5 GHz channel. The 5G in 5G Home Internet just refers to the fifth generation of mobile data. It uses a number of different “channels” or frequency bands to deliver the service, all of which are prone to the same interference issues that traditional cellular service faces.

Is 5G Home Internet as Good as Fiber?

Fiber Internet is faster, more reliable, and offers greater bandwidth than 5G Home Internet. Fiber provides a stable, high-capacity connection with speeds up to 5,000 Mbps (5 Gbps) and equal upload and download speeds. In contrast, 5G Home Internet typically reaches 300–1,000 Mbps and is more prone to interference because it relies on radio waves. Fiber’s wired infrastructure ensures consistent performance, while 5G’s wireless nature can lead to fluctuations in speed. For the fastest and most reliable Internet experience, Fiber is the superior choice.

What Are The Disadvantages of 5G Home Internet?

While 5G Home Internet can be fast, it often struggles with inconsistent speeds and lower reliability compared to fiber. Because it shares the same cell towers as 5G mobile devices, network congestion can slow down home Internet users during peak times. 5G signals are also more prone to interference from buildings and weather, requiring more towers placed closer together for optimal service. Additionally, upload speeds tend to be slower than downloads, and some providers impose data caps or throttle speeds after a certain usage threshold. While 5G Home Internet is a convenient wireless option, it lacks the stability, security, and consistent performance of fiber.

Fiber vs. 5G Home Internet: Why Fiber Is Better


Fast & reliable Internet speeds	No reliability, speed or consistency transparency
Consistent speeds 24/7/365	Inconsistent speeds that slow down during primetime
1:1 Internet connection straight to your home	Shared connection delivered via cell phone towers

200 Mbps Internet Fastpass

mbps

Less information

More information

Free installation

Equipment included

Check availability

Terms

200 Mbps Internet service auto-renews monthly at $25/mo. + taxes & fees.

Up to 200 Mbps download/up to 200 Mbps upload, not available in all areas. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info.

Offer for new residential customers. Internet rates are subject to change at any time with advanced notice. Mobile service billed separately. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferrable, may not be combined w/ other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply.

INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free Self-Setup is available. 1 free Gateway included. Limit 1 per household. WiFi extender(s) may be needed in order to connect wirelessly throughout subscriber's residence. Whole Home WiFi is available for purchase to enhance wireless connectivity throughout a subscriber’s residence. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply. Min system req’s & equip configs apply.

Whole Home Wifi auto-renews monthly at $5/mo. + taxes & fees for 6 months, after which the price will go up to $10/mo. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in CT & NJ. Whole Home WiFi is available for purchase to enhance wireless connectivity throughout a subscriber’s residence. Coverage varies based on normal use and building conditions. Actual range and performance can vary. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply.

Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in CT & NJ. Price reflects $10/mo off w/ Auto Pay + Paperless Billing via checking, must maintain both. Reduced to $5/mo w/ debit card. No discount w/ credit cards. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply.

CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.

60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).

60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard^® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward^®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.

Not available in all areas. Advertised max speed for wired connection. Actual speeds, including over WiFi, may vary and are not guaranteed.

300 Mbps Fiber Internet

mbps

Less information

More information

Great for everyday use

5x faster upload than 5G Internet^{[tooltip:Terms|Comparison of Optimum Fiber 300 mbps wired download and upload connection speed to max advertised 5G speeds of 415 mbps download and 55 mbps upload.]}

5-year price lock

Check availability

Terms

300 Mbps Internet service auto-renews monthly + taxes & fees for 60 months, after which price will go up no more than $15/mo. per year until standard rates reached.

Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in CT & NJ. Price reflects $10/mo off w/ Auto Pay + Paperless Billing via checking, must maintain both. Reduced to $5/mo w/ debit card. No discount w/ credit cards. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply.

300 MBPS FIBER INTERNET: Up to 300 Mbps download/up to 300 Mbps upload, not available in all areas. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info.

INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free Self-Setup is available. Gateway fee auto-renews monthly at $5/mo. + taxes & fees for 12 months, after which price will go up no more than $5/mo. per year until standard rates reached. Limit 1 per household. Min system req’s & equip configs apply.

Whole Home Wifi auto-renews monthly at $5/mo. + taxes & fees for 6 months, after which the price will go up to $10/mo. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in CT & NJ. Whole Home WiFi is available for purchase to enhance wireless connectivity throughout a subscriber’s residence. Coverage varies based on normal use and building conditions. Actual range and performance can vary. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply.

Comparison of Optimum Fiber 300 mbps wired download and upload connection speed to max advertised 5G speeds of 415 mbps download and 55 mbps upload.

CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.

60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).

60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard^® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward^®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.

Not available in all areas. Advertised max speed for wired connection. Actual speeds, including over WiFi, may vary and are not guaranteed.

500 Mbps Fiber Internet

gig

Less information

More information

More speed for more screens

9x faster upload than 5G Internet^{[tooltip:Terms|Comparison of Optimum Fiber 500 mbps wired download and upload connection speed to max advertised 5G speeds of 415 mbps download and 55 mbps upload.]}

5-year price lock

Netflix on us for 1 year

Check availability

Terms

500 Mbps Internet service auto-renews monthly + taxes & fees for 60 months, after which price will go up no more than $15/mo. per year until standard rates reached.

Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in CT & NJ. Price reflects $10/mo off w/ Auto Pay + Paperless Billing via checking, must maintain both. Reduced to $5/mo w/ debit card. No discount w/ credit cards. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply.

500 MBPS FIBER INTERNET: Up to 500 Mbps download/up to 500 Mbps upload, not available in all areas. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info.

INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free Self-Setup is available. Gateway fee auto-renews monthly at $5/mo. + taxes & fees for 12 months, after which price will go up no more than $5/mo. per year until standard rates reached. Limit 1 per household. Min system req’s & equip configs apply.

Whole Home Wifi auto-renews monthly at $5/mo. + taxes & fees for 6 months, after which the price will go up to $10/mo. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in CT & NJ. Whole Home WiFi is available for purchase to enhance wireless connectivity throughout a subscriber’s residence. Coverage varies based on normal use and building conditions. Actual range and performance can vary. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply.

Comparison of Optimum Fiber 500 mbps wired download and upload connection speed to max advertised 5G speeds of 415 mbps download and 55 mbps upload.

NETFLIX BUNDLE: Offer req's 500M Speed or higher Internet Service. Upon order completion, you will be enrolled in an auto-renewing monthly subscription of Netflix Standard with ads and you will be charged the then-current retail price (currently $7.99/month (plus tax, where applicable)) beginning at the end of your 12-month promotional offer unless you cancel your subscription before then. Cancel anytime, through your account settings at www.optimum.net or by calling 877‌-694‌-9474, effective immediately. Customer must maintain qualifying services and remain in good standing throughout promotional period to maintain included Netflix Standard with ads. The Netflix service is provided to you by Netflix under the Netflix Terms of Use, which will be provided to you separately. The other services included in the Optimum Internet with Netflix offer/pack are provided by Optimum. In order to enjoy the Netflix service as part of your Optimum Internet with Netflix offer, you will need to activate the Netflix service by completing the Netflix activation process. You will receive instructions on how to activate the Netflix service (via email or text message). You will continue to be charged separately for any existing Netflix subscription until you link your current Netflix account by activating the Netflix account included with your Optimum Internet with Netflix offer using the same email address.For any queries regarding your billing with Netflix for your existing Netflix account please contact Netflix directly. If you link an existing Netflix account to your Optimum Internet with Netflix offer, terminating the Optimum Internet with Netflix offer or switching between content options as part of your Optimum Internet with Netflix offer will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file once your Optimum Internet with Netflix offer ends. If you wish to review the details of your Netflix membership please visit the ‘Account’ pages on the Netflix website. Optimum will share the email address and/or phone number registered to your Optimum account with Netflix to facilitate your activation of the Netflix service included in your Optimum Internet with Netflix offer. For further information about how Optimum handles your personal data, please visit the Privacy Notice available on optimum.com/privacy. You can view Netflix’s Privacy Statement on netflix.com/privacy. Offer applies to the Netflix Standard with ads plan. If customer upgrades to a higher tier plan, 7.99 will continue to be credited to account during the promotional period, and the customer will be responsible for paying the difference between the base promotional plan and the upgraded plan for the duration of the promotion. One offer per eligible Optimum account. Use of the services is subject to the Netflix Terms of Use. Offer ends at 1/11/26 at 11:59PM ET.

CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.

60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).

60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard^® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward^®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.

Not available in all areas. Advertised max speed for wired connection. Actual speeds, including over WiFi, may vary and are not guaranteed.

$100 Visa^® Prepaid Card

2 Gig Fiber Internet

gig

Less information

More information

Built for heavy use

36x faster upload than 5G Internet^{[tooltip:Terms|Comparison of Optimum Fiber 2 gig wired download and upload connection speed to max advertised 5G speeds of 415 mbps download and 55 mbps upload.]}

5-year price lock

Netflix on us for 1 year

Check availability

Terms

2 Gig Internet service auto-renews monthly + taxes & fees for 60 months, after which price will go up no more than $15/mo. per year until standard rates reached.

Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in CT & NJ. Price reflects $10/mo off w/ Auto Pay + Paperless Billing via checking, must maintain both. Reduced to $5/mo w/ debit card. No discount w/ credit cards. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply.

2 GIG FIBER INTERNET: Up to 2 Gbps download/up to 2 Gbps upload, not available in all areas. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info.

INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free Self-Setup is available. Gateway fee auto-renews monthly at $5/mo. + taxes & fees for 12 months, after which price will go up no more than $5/mo. per year until standard rates reached. Limit 1 per household. Min system req’s & equip configs apply.

Whole Home Wifi auto-renews monthly at $5/mo. + taxes & fees for 6 months, after which the price will go up to $10/mo. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in CT & NJ. Whole Home WiFi is available for purchase to enhance wireless connectivity throughout a subscriber’s residence. Coverage varies based on normal use and building conditions. Actual range and performance can vary. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply.

Comparison of Optimum Fiber 2 gig wired download and upload connection speed to max advertised 5G speeds of 415 mbps download and 55 mbps upload.

NETFLIX BUNDLE: Offer req's 500M Speed or higher Internet Service. Upon order completion, you will be enrolled in an auto-renewing monthly subscription of Netflix Standard with ads and you will be charged the then-current retail price (currently $7.99/month (plus tax, where applicable)) beginning at the end of your 12-month promotional offer unless you cancel your subscription before then. Cancel anytime, through your account settings at www.optimum.net or by calling 877‌-694‌-9474, effective immediately. Customer must maintain qualifying services and remain in good standing throughout promotional period to maintain included Netflix Standard with ads. The Netflix service is provided to you by Netflix under the Netflix Terms of Use, which will be provided to you separately. The other services included in the Optimum Internet with Netflix offer/pack are provided by Optimum. In order to enjoy the Netflix service as part of your Optimum Internet with Netflix offer, you will need to activate the Netflix service by completing the Netflix activation process. You will receive instructions on how to activate the Netflix service (via email or text message). You will continue to be charged separately for any existing Netflix subscription until you link your current Netflix account by activating the Netflix account included with your Optimum Internet with Netflix offer using the same email address.For any queries regarding your billing with Netflix for your existing Netflix account please contact Netflix directly. If you link an existing Netflix account to your Optimum Internet with Netflix offer, terminating the Optimum Internet with Netflix offer or switching between content options as part of your Optimum Internet with Netflix offer will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file once your Optimum Internet with Netflix offer ends. If you wish to review the details of your Netflix membership please visit the ‘Account’ pages on the Netflix website. Optimum will share the email address and/or phone number registered to your Optimum account with Netflix to facilitate your activation of the Netflix service included in your Optimum Internet with Netflix offer. For further information about how Optimum handles your personal data, please visit the Privacy Notice available on optimum.com/privacy. You can view Netflix’s Privacy Statement on netflix.com/privacy. Offer applies to the Netflix Standard with ads plan. If customer upgrades to a higher tier plan, 7.99 will continue to be credited to account during the promotional period, and the customer will be responsible for paying the difference between the base promotional plan and the upgraded plan for the duration of the promotion. One offer per eligible Optimum account. Use of the services is subject to the Netflix Terms of Use. Offer ends at 1/11/26 at 11:59PM ET.

Prepaid card value varies based on Internet speed selected.

PREPAID CARD:Offer is not available to individuals who have previously participated in a Prepaid/Gift Card or Snappy Gift promotion within the past 12 months. Must maintain promotion and remain in good standing with no past due or returned payments throughout first 90 days after account activation in order to receive Virtual Account/Card. Card will be delivered after 90-day period virtually unless customer elects physical card, which will be mailed 4-6 weeks after 90-day period. Limit 1 per customer. Prepaid Card cannot be used to pay Optimum monthly bill. Virtual Account/ Card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. Virtual Account can be used online, via phone, or in store with a digital wallet everywhere Visa debit cards are accepted in the U.S. and District of Columbia. Cards can be used everywhere Visa debit cards are accepted in the U.S. and District of Columbia. NO CASH OR ATM ACCESS. See Virtual Accountholder Agreement for details. Card/Virtual card valid for up to 12 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.

CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.

60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).

60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.

Not available in all areas. Advertised max speed for wired connection. Actual speeds, including over WiFi, may vary and are not guaranteed.

$200 Visa^® Prepaid Card

5 Gig Fiber Internet

mbps

Less information

More information

Next-level performance

90x faster upload than 5G Internet^{[tooltip:Terms|Comparison of Optimum Fiber 5 gig wired download and upload connection speed to max advertised 5G speeds of 415 mbps download and 55 mbps upload.]}

5-year price lock

Netflix on us for 1 year

Check availability

Terms

5 Gig Internet service auto-renews monthly + taxes & fees for 60 months, after which price will go up no more than $15/mo. per year until standard rates reached.

Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in CT & NJ. Price reflects $10/mo off w/ Auto Pay + Paperless Billing via checking, must maintain both. Reduced to $5/mo w/ debit card. No discount w/ credit cards. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply.

5 GIG FIBER INTERNET: Up to 5 Gbps download/up to 5 Gbps upload, not available in all areas. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info.

INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free Self-Setup is available. Gateway fee auto-renews monthly at $5/mo. + taxes & fees for 12 months, after which price will go up no more than $5/mo. per year until standard rates reached. Limit 1 per household. Min system req’s & equip configs apply.

Whole Home Wifi auto-renews monthly at $5/mo. + taxes & fees for 6 months, after which the price will go up to $10/mo. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in CT & NJ. Whole Home WiFi is available for purchase to enhance wireless connectivity throughout a subscriber’s residence. Coverage varies based on normal use and building conditions. Actual range and performance can vary. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply.

Comparison of Optimum Fiber 5 gig wired download and upload connection speed to max advertised 5G speeds of 415 mbps download and 55 mbps upload.

NETFLIX BUNDLE: Offer req's 500M Speed or higher Internet Service. Upon order completion, you will be enrolled in an auto-renewing monthly subscription of Netflix Standard with ads and you will be charged the then-current retail price (currently $7.99/month (plus tax, where applicable)) beginning at the end of your 12-month promotional offer unless you cancel your subscription before then. Cancel anytime, through your account settings at www.optimum.net or by calling 877‌-694‌-9474, effective immediately. Customer must maintain qualifying services and remain in good standing throughout promotional period to maintain included Netflix Standard with ads. The Netflix service is provided to you by Netflix under the Netflix Terms of Use, which will be provided to you separately. The other services included in the Optimum Internet with Netflix offer/pack are provided by Optimum. In order to enjoy the Netflix service as part of your Optimum Internet with Netflix offer, you will need to activate the Netflix service by completing the Netflix activation process. You will receive instructions on how to activate the Netflix service (via email or text message). You will continue to be charged separately for any existing Netflix subscription until you link your current Netflix account by activating the Netflix account included with your Optimum Internet with Netflix offer using the same email address.For any queries regarding your billing with Netflix for your existing Netflix account please contact Netflix directly. If you link an existing Netflix account to your Optimum Internet with Netflix offer, terminating the Optimum Internet with Netflix offer or switching between content options as part of your Optimum Internet with Netflix offer will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file once your Optimum Internet with Netflix offer ends. If you wish to review the details of your Netflix membership please visit the ‘Account’ pages on the Netflix website. Optimum will share the email address and/or phone number registered to your Optimum account with Netflix to facilitate your activation of the Netflix service included in your Optimum Internet with Netflix offer. For further information about how Optimum handles your personal data, please visit the Privacy Notice available on optimum.com/privacy. You can view Netflix’s Privacy Statement on netflix.com/privacy. Offer applies to the Netflix Standard with ads plan. If customer upgrades to a higher tier plan, 7.99 will continue to be credited to account during the promotional period, and the customer will be responsible for paying the difference between the base promotional plan and the upgraded plan for the duration of the promotion. One offer per eligible Optimum account. Use of the services is subject to the Netflix Terms of Use. Offer ends at 1/11/26 at 11:59PM ET.

Prepaid card value varies based on Internet speed selected.

PREPAID CARD:Offer is not available to individuals who have previously participated in a Prepaid/Gift Card or Snappy Gift promotion within the past 12 months. Must maintain promotion and remain in good standing with no past due or returned payments throughout first 90 days after account activation in order to receive Virtual Account/Card. Card will be delivered after 90-day period virtually unless customer elects physical card, which will be mailed 4-6 weeks after 90-day period. Limit 1 per customer. Prepaid Card cannot be used to pay Optimum monthly bill. Virtual Account/ Card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. Virtual Account can be used online, via phone, or in store with a digital wallet everywhere Visa debit cards are accepted in the U.S. and District of Columbia. Cards can be used everywhere Visa debit cards are accepted in the U.S. and District of Columbia. NO CASH OR ATM ACCESS. See Virtual Accountholder Agreement for details. Card/Virtual card valid for up to 12 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.

CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.

60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).

60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.

Not available in all areas. Advertised max speed for wired connection. Actual speeds, including over WiFi, may vary and are not guaranteed.

$400 Visa^® Prepaid Card

8 Gig Fiber Internet

mbps

Less information

More information

Our fastest internet ever

145x faster upload than 5G Internet^{[tooltip:Terms|Comparison of Optimum Fiber 8 gig wired download and upload connection speed to max advertised 5G speeds of 415 mbps download and 55 mbps upload.]}

5-year price lock

Netflix on us for 1 year

Check availability

Terms

8 Gig Internet service auto-renews monthly + taxes & fees for 60 months, after which price will go up no more than $15/mo. per year until standard rates reached.

Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in CT & NJ. Price reflects $10/mo off w/ Auto Pay + Paperless Billing via checking, must maintain both. Reduced to $5/mo w/ debit card. No discount w/ credit cards. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply.

8 GIG FIBER INTERNET: Up to 8 Gbps download/up to 8 Gbps upload, not available in all areas. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info.

INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free Self-Setup is available. Gateway fee auto-renews monthly at $5/mo. + taxes & fees for 12 months, after which price will go up no more than $5/mo. per year until standard rates reached. Limit 1 per household. Min system req’s & equip configs apply.

Whole Home Wifi auto-renews monthly at $5/mo. + taxes & fees for 6 months, after which the price will go up to $10/mo. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in CT & NJ. Whole Home WiFi is available for purchase to enhance wireless connectivity throughout a subscriber’s residence. Coverage varies based on normal use and building conditions. Actual range and performance can vary. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply.

NETFLIX BUNDLE: Offer req's 500M Speed or higher Internet Service. Upon order completion, you will be enrolled in an auto-renewing monthly subscription of Netflix Standard with ads and you will be charged the then-current retail price (currently $7.99/month (plus tax, where applicable)) beginning at the end of your 12-month promotional offer unless you cancel your subscription before then. Cancel anytime, through your account settings at www.optimum.net or by calling 877‌-694‌-9474, effective immediately. Customer must maintain qualifying services and remain in good standing throughout promotional period to maintain included Netflix Standard with ads. The Netflix service is provided to you by Netflix under the Netflix Terms of Use, which will be provided to you separately. The other services included in the Optimum Internet with Netflix offer/pack are provided by Optimum. In order to enjoy the Netflix service as part of your Optimum Internet with Netflix offer, you will need to activate the Netflix service by completing the Netflix activation process. You will receive instructions on how to activate the Netflix service (via email or text message). You will continue to be charged separately for any existing Netflix subscription until you link your current Netflix account by activating the Netflix account included with your Optimum Internet with Netflix offer using the same email address.For any queries regarding your billing with Netflix for your existing Netflix account please contact Netflix directly. If you link an existing Netflix account to your Optimum Internet with Netflix offer, terminating the Optimum Internet with Netflix offer or switching between content options as part of your Optimum Internet with Netflix offer will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file once your Optimum Internet with Netflix offer ends. If you wish to review the details of your Netflix membership please visit the ‘Account’ pages on the Netflix website. Optimum will share the email address and/or phone number registered to your Optimum account with Netflix to facilitate your activation of the Netflix service included in your Optimum Internet with Netflix offer. For further information about how Optimum handles your personal data, please visit the Privacy Notice available on optimum.com/privacy. You can view Netflix’s Privacy Statement on netflix.com/privacy. Offer applies to the Netflix Standard with ads plan. If customer upgrades to a higher tier plan, 7.99 will continue to be credited to account during the promotional period, and the customer will be responsible for paying the difference between the base promotional plan and the upgraded plan for the duration of the promotion. One offer per eligible Optimum account. Use of the services is subject to the Netflix Terms of Use. Offer ends at 1/11/26 at 11:59PM ET.

Prepaid card value varies based on Internet speed selected.

PREPAID CARD:Offer is not available to individuals who have previously participated in a Prepaid/Gift Card or Snappy Gift promotion within the past 12 months. Must maintain promotion and remain in good standing with no past due or returned payments throughout first 90 days after account activation in order to receive Virtual Account/Card. Card will be delivered after 90-day period virtually unless customer elects physical card, which will be mailed 4-6 weeks after 90-day period. Limit 1 per customer. Prepaid Card cannot be used to pay Optimum monthly bill. Virtual Account/ Card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. Virtual Account can be used online, via phone, or in store with a digital wallet everywhere Visa debit cards are accepted in the U.S. and District of Columbia. Cards can be used everywhere Visa debit cards are accepted in the U.S. and District of Columbia. NO CASH OR ATM ACCESS. See Virtual Accountholder Agreement for details. Card/Virtual card valid for up to 12 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.

CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.

60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).

60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.

Not available in all areas. Advertised max speed for wired connection. Actual speeds, including over WiFi, may vary and are not guaranteed.

5G Home Internet?
It’s NOT Good Enough.

There are times when it’s ok to settle.
Choosing your Internet isn’t one of them.

The truth about 5G home
Internet--and why Optimum wins

Compare for yourself.
Optimum wins every time.

Frequently asked questions