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Optimum is on your side

How it works

Cable TV operators, such as Optimum, must enter into contracts with programmers and pay them monthly fees to carry their stations and networks on our lineup. The fees that we pay programmers make up the majority of your monthly TV bill. Most of these contracts are negotiated and renewed without disruption or our customers even knowing.

Why disputes happen

Programmers in recent years have been demanding exorbitant rate increases from cable TV providers that would make it impossible for us to continue to offer TV packages at a great value. Unfortunately, programmers use the removal of their channels as a negotiation tactic to force us to accept their outrageous demands.

Programming blackouts

Over time, programmers have become more willing to blackout their programming from TV providers, putting
their own viewers in the middle of a business dispute. According to ATVA, there were 105 blackouts in 2021.

What we are doing and what you can do

To keep costs down, Optimum works hard during its negotiations with programmers to strike a fair
and balanced deal for our customers. Groups like the American Television Alliance (ATVA) are working hard to solve
this problem. The ATVA website provides a variety of ways for consumers to reach out to the government to
help enact change.