Apps Privacy Notice

Optimum is committed to protecting the privacy of its customers. This short-form privacy notice is designed to give you a general understanding of how Optimum protects your privacy in connection with our apps, including but not limited to Optimum One, Optimum Alexa Skill, Cloud DVR, Optimum WiFi Register, Optimum WiFi Finder, Business Hosted Voice and Optimum Support (hereinafter collectively referred to as the "Apps"). These Apps are generally designed for use by existing Optimum subscribers. These Apps have limited functionality for non-subscribers but may collect Personally Identifiable information from non-subscribers.

Please note that Optimum's privacy practices with regard to its cable television services (such as Optimum TV), our high-speed Internet services (such as Optimum Internet), our voice services (such as Optimum Phone and Business Hosted Voice), and any other cable or communication services we may provide (the "Covered Services") are subject to the Customer Privacy Policy.

In this notice, "we" and "Optimum" refer to CSC Holdings LLC and its respective subsidiaries and affiliates that own, operate, or aid in the provision of the Apps.

Please review this notice carefully prior to using the Apps. By using the Apps, you acknowledge that you understand and consent to the collection, use, and/or disclosure of your information in accordance with this notice.

A. How We Collect Information

In connection with the provision of the Apps and our ongoing efforts to improve the quality and value of Optimum's services, we may maintain certain information related to you that you provide to us or that we collect using the Apps ("Mobile Subscriber Information"). We may collect your first and last name, your home address, your e-mail address, your telephone number, your account number, your payment card or banking information, and your Optimum ID and Password in order to render our services through the Apps or to detect unauthorized use of our services. We may also collect application usage information, as well as records of the kind, location, configuration, device identifiers, MAC, and IP addresses of equipment utilized in association with the Apps.

Your use of the Apps, with the exception of the Optimum WiFi Finder, is necessarily tied to your Optimum subscriber account. Accordingly, the collection, use and disclosure of your personally identifiable information as it relates to the Apps, is governed by the Customer Privacy Policy, to which you, as a subscriber, have already agreed. If there is any conflict between provisions of this short-form notice and the applicable Customer Privacy Policies, the Customer Privacy Policies will govern. The use of non-subscriber information is covered solely by this notice.

Through the Apps, Optimum may also collect the following application specific information:

Optimum and Cloud DVR Manager Applications: To utilize the Optimum and Cloud DVR Manger Applications, you must be a digital cable television subscriber. In conjunction with the digital cable television services provided through these applications, we may automatically collect information when you interact with our systems such as changing your television channel, reviewing listings in an electronic program guide, interacting with your DVR, ordering or viewing on-demand programming, and engaging in other interactive programming features. This information will be used as described in the Customer Privacy Policies, including for billing, troubleshooting, operations, or other service related purposes such as VOD, program and content recommendation features and functions, e-Bill, or use of certain services such as requests for information or product purchases. There is no limitation on Optimum's use of this information in de-identified or aggregate form.

Optimum TV Application: To utilize the Optimum TV Application, you must be a digital cable television subscriber using the Optimum One and/or Optimum TV Box(es). In conjunction with the digital cable television services provided through this application, we may automatically collect information when you interact with our systems such as changing your television channel, reviewing listings in an electronic program guide, interacting with your DVR, ordering or viewing on-demand programming, and engaging in other interactive programming features. This information will be used as described in the Customer Privacy Policies, including for billing, troubleshooting, operations, or other service related purposes such as VOD, program and content recommendation features and functions, e-Bill, or use of certain services such as requests for information or product purchases. There is no limitation on Optimum's use of this information in de-identified or aggregate form.

Optimum Alexa Skill: To utilize the Optimum Alexa Skill, you must be in possession of an Alexa enabled speaker, which includes but is not limited to the Altice Amplify. In conjunction with the functionality provided through this application, we may automatically collect information when you interact with our systems such as changing your television channel, utilizing search functionality, and engaging in other interactive programming features. This information will be used as described in the Customer Privacy Policies, including for internal research, to improve our systems, troubleshooting, operations, and/or other service related purposes. There is no limitation on Optimum's use of this information in de-identified or aggregate form.

Please note that any information collected by Amazon as a result of your use of the Optimum Alexa Skill will also be subject to Amazon's Terms of Use and Privacy Policy.

Optimum WiFi Register Application: In order to utilize the Optimum WiFi Register Application to automatically sign in and get online from any of Optimum's Optimum WiFi Hot Spots, you must be an Optimum Internet subscriber and you must explicitly agree that Optimum may upload and maintain a copy of your MAC Address. If you are an Optimum WiFi Register user and an Optimum Internet subscriber, we may maintain records of Internet Protocol addresses assigned to you. We may also collect usage information for the purpose of managing or operating the Optimum WiFi Services. Optimum does not collect or utilize Personally Identifiable Information from non-subscribers through Optimum WiFi Register.

Optimum WiFi Finder Application: Regardless of whether you are an Optimum Internet subscriber, when you use the Optimum WiFi Finder Application to search for a wireless hotspot near you, either by manually entering an address or allowing the application to use your current location, camera, and/or motion features, Optimum collects information relating to that search ("Location Data") and uses that information to deliver you a list of wireless hotspots near you. Location Data collected through the WiFi Finder may be used to deliver results, manage information concerning your preferences, gather statistics about your visit, and/or to provide and improve current and future services. There is no limitation on Optimum's use of this information in de-identified or aggregate form. Optimum does not collect or utilize Personally Identifiable Information from non-subscribers through Optimum WiFi Finder.

Please Note: You may revoke this application's permission to use your current location at any time, using the location services settings on your device.

Business Hosted Voice: To utilize the Business Hosted Voice App (the “BHV App”), you must be a Business Hosted Voice subscriber. In conjunction with the Business Hosted Voice service provided through this application, we may automatically collect call detail records, Business Hosted Voice feature settings (such as call forwarding), and other usage activity. This information will be used as described in the Customer Privacy Policy, including for billing, operations or other service related purposes. There is no limit on Optimum's user of this information in de-identified or aggregate form.

When you grant the BHV App access to your contacts, either via an Android or iOS application, We access the following personal information from your address book:
• Contacts' names
• Contacts' email
• Contacts' telephones
• Contacts' organization
• Contacts' postal address
• Contacts' birthday
• Contacts' gender

We use this information to:
• Populate your Contacts data in the BHV App.
• To import your favorite contacts into the QuickDial list, if you also enable the "Busy Lamp Field" feature on a contact, the favorite contact's number (URI) will be included in your SIP traffic, but will not be stored anywhere.

We will only use your Contacts information for the specific reason for which it was provided to us. You can execute your right to erase the collected contact data by uninstalling the "BHV App" application at any time.

For any questions regarding contact information usage in the BHV application, please contact Support via the contacts here https://www.businesshostedvoice.com/contacts/

Optimum Support Apps: In order to utilize the Optimum Support App and the My Optimum App, you must have an existing Optimum ID and Password. The information you provide will be used as described in the Customer Privacy Policies, including for billing, troubleshooting, operations, or other customer service-related purposes. Optimum also collects Location Data information which may be used to deliver results, manage information concerning your preferences, and/or to provide and improve current and future services. There is no limitation on Optimum's use of information in de-identified or aggregate form.

B. How We Use Information

We may use non-personally identifiable or aggregated usage information from our Apps for any purpose, including for programmer, advertiser and internal research, and to improve our systems, the content that subscribers receive, and their service experience (for example, to measure viewership of channels, TV shows and commercials). We may also use this information to provide targeted content for our services such as programming and advertising or provide our recommendation features or functions to you. Finally, we may also use this information to deliver relevant third party advertising/promotional messages using your set-top box or through other IP-enabled device applications without disclosing Personally Identifiable Information to these third party advertisers.

C. When We Disclose Information

We may furnish certain non-personally identifiable information collected from non-subscribers, on either an aggregate or non-aggregate basis in our discretion.

D. We May Keep Information for Some Time

We generally keep some or all information for as long as necessary for the purpose(s) for which it was collected or as required by law. When information is no longer needed or required to be maintained, we destroy it in accordance with our internal policies.

E. Questions About The Notice

If you have any questions about our privacy protections and notices, please write to us at:

Optimum
Attn. Shared Services Dept
1111 Stewart Ave.
Bethpage, NY 11714

F. Updates To The Notice

We will review this privacy notice periodically as we deem appropriate and when we change or update the Apps. Optimum may, in its sole discretion, change, modify, add, or remove portions of this Notice at any time. Optimum may notify you of any material changes by making the revised Notice available to you through the Apps, by written or electronic correspondence, or through an update - required or otherwise - to the application. Your use of the Apps, following notice of such change, modification or amendment, constitutes your acceptance of the revised privacy notice. If you do not agree to any portion of the revised Notice, you must cease all use of the application.

Effective July 18, 2023