TALK A LITTLE OR A LOT. IT'S YOUR CALL.
Say hello to reliable home phone service.
IT'S AN EASY CALL
With Optimum’s home phone service, you can enjoy unlimited local and long distance calling anytime, to anywhere in the United States, Canada, Puerto Rico and the U.S. Virgin Islands. All for one low, flat monthly rate. Plus, you get free 411 and over 20 useful calling features at no extra charge.
CALL AROUND THE WORLD
Stay connected to family and friends around the world with international calling, available to over 65 destinations for as low as $0.02 per minute. Plus our remote dial capability allows you to make international calls from any phone away from home, including your mobile or work phone. There’s no reason to not pick up the phone.
Calling Features
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We’ve got your number
Want to switch services but keep your current number? We’ve got you covered. Enjoy the latest HD voice technology with less background noise and sharper sound, without losing your current phone number. And because we can connect you using your existing phone jacks, you won’t have to worry about reinstallation. Plus, Optimum TV customers can enjoy Caller ID right on the TV screen.
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Enhanced 911. Unlimited 411.
With Enhanced 911, Emergency Services will be provided with all your information in the event you are unable to speak when you call. Need directory assistance? 411 calls are free and unlimited.
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Manage your home phone, anywhere
Stay connected to your home phone no matter where you are. Simply login to your account on optimum.net to check your voicemails, view call history, set up calling features and more.
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Add additional lines
Let your phone plan grow with you. Add up to 3 extra phone lines to your existing service for just $14.95 each per month. Each new line includes unlimited local and long-distance calling and all of the 20 useful calling features.
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Protect yourself against power outages
Unexpected power outages are annoying enough. Avoid losing your phone service during power outages, with our battery backups, which connect to your cable modem to provide standby power and uninterrupted voice service, including connection to emergency 911. Battery backups are available at an additional cost at Store
Anonymous Call Blocker
Anonymous Call Blocker blocks incoming calls from callers who block their Caller ID information. Those callers can dial *82 to unblock Caller ID.
Block Unwanted Callers
Provides the subscriber the ability to maintain a list of 32 numbers from which the subscriber does not want to accept incoming calls.
Busy Redial
When you get a busy signal, dial *66 to use Busy Redial, and Optimum Voice will call you back when the line you're calling is free.
Call Forwarding
Call Forwarding automatically redirects your incoming calls to a forwarding number so you never miss an important phone call. With Call Forwarding, the incoming call will ring on whatever phone number you choose, like a cell phone or a work number, instead of your Optimum Voice line.
Call Forwarding on Busy or No Answer
When the phone line is busy or the line is unanswered all incoming calls will be redirected to the number specified by the subscriber.
Call Forwarding Time-of-Day
Provides the subscriber a scheduling capability to forward calls to another number, during specified time intervals.
Call Forwarding to Back Up Phone
Forwards calls to a specified number when the connection to the cable modem is lost.
Caller ID
Caller ID displays the name and telephone number of the incoming caller, provided they are not blocking that information. This feature requires a Caller ID-compatible telephone or display device.
Caller ID Blocking (*67)
Caller ID Blocking lets you hide your name and number when making a call and is available on a per-call basis. First, dial *67. You should hear a stutter tone indicating that Caller ID Blocking is active. After you hear the stutter tone, proceed to dial the number of the party you are calling.
Caller ID on Optimum TV
Optimum TV customers with Optimum Voice and Optimum Online, also get Caller ID on Optimum TV, which displays caller ID information on your TV, so you can screen your calls while you’re watching your favorite shows and movies.
Call Return (*69)
Call Return (*69) identifies the last incoming caller to your line. Call Return (*69) will also automatically redial the last incoming telephone number for calls received from other Optimum Voice lines and from certain calls within your calling area.
Call Waiting
Call Waiting alerts you of incoming calls when you are on the phone and allows you to switch back and forth between calls. When you are on the phone, a tone will alert you of an incoming call. To pick up an incoming Call Waiting call, or to return to your first call, press the hook switch or flash key of your phone.
Call Waiting with Caller ID
Call Waiting with Caller ID provides Caller ID information for all call waiting calls.
Consumer Directory Listing
List your Optimum Voice number in 411 and manage directory listings from your Optimum Voice homepage. Directory listings are published to Optimum Voice Directory Assistance, the National Directory Assistance Database and White Pages directories.
Do Not Disturb
Allows Optimum Voice customers to send all calls to an announcement indicating that they're not taking calls at this time.
Enhanced Voicemail
Enhanced Voicemail provides all the features of an answering machine combined with the power of the Web. Like standard voicemail, you can listen to messages, create personal greetings and access your mailbox from any location. However, enhanced voicemail also allows you to • Use the Web to check your voicemail. • Receive voicemail messages through email. • Receive notification of voicemail message by text alerts on your phone
Find Me
With Find Me, calls to your Optimum Voice line will simultaneously ring up to three additional phone lines, like a cell phones or work numbers. The incoming call can be answered by any of the phone lines, and the call will be connected to whichever phone answers first
HD calling
Optimum is the first landline telephone service provider in the U.S. to launch High Definition calling. HD calling is the next generation of voice technology that gives you less background noise, sharper sound quality and increased clarity in your phone conversations. To experience HD calling, customers and call recipients must subscribe to Optimum Voice and use HD-capable handsets.
Private Outbound Calling
Private Outbound Calling hides your name and number on all calls you make. The person you are calling will only see "Private" or a similar message on their caller ID screen. Anonymous calls can also be made on a per-call basis by dialing (*67) before each anonymous call you wish to make.
Three-Way Calling
Three-Way Calling allows you to add a third party to your conversation.
VIP Ringing
With VIP Ringing, you can designate up to 32 telephone numbers to ring with a second, distinct ring tone.
Details
Phone
Optimum Voice is a cable-modem service. Sales tax, an E-911 fee and the Federal Universal Service Fund fee (USF) may apply. In NY, certain excise taxes may also apply. All fees and taxes will be added to bill. If keeping phone #, transfer charge applies. W/o battery backup, if you lose power, if service is disconnected or if broadband services are disrupted or disconnected, E-911 service will disconnect and not function or operate. If moving, new address must be provided before E-911 can function properly. Optimum Voice International calling: Available to all Optimum Voice residential customers. International calling requires consumer activation via the My Optimum Voice web portal. Additional access number dialing required. Remote dialing from mobile phone requires one-time setup. International calls are billed to Optimum account. Calling rates and terms subject to change and discontinuance w/o notice. Where available. Visit optimum.com for current rates and destinations. Enhanced Voicemail not available outside continental U.S. Caller ID on Optimum TV is only available to customers with all three services (Optimum TV, Optimum Online and Optimum Voice). The Caller ID on Optimum TV function will not distinguish between multiple lines. To experience HD calling, Optimum Voice customer and call recipient must each have an Arris DOCSIS 3.0 modem, subscribe to Optimum Voice and use an HD-capable handset. HD-capable handsets require a separate purchase. Optimum Voice residential multiple lines (up to maximum of 4 total lines) available at additional charge of $14.95 per line & requires multiple-line modem. Installation fee may apply. All features may not be available in all areas. All rights reserved. Optimum, the Optimum family of marks and Optimum logos are registered trademarks of CSC Holdings, LLC. ©2016 CSC Holdings, LLC.
Phone – International Calling
Optimum Voice International calling available to all Optimum Voice residential customers. International calling requires consumer activation via the My Optimum Voice web portal. Additional access number dialing required. Remote dialing from mobile phone requires one-time setup. International calls are billed to Optimum account. Calling rates and terms subject to change and discontinuance w/o notice. Where available. Visit optimum.com for current rates and destinations. Direct dial from customer’s Optimum Voice phone. Calls to satellite phones & audio text lines/destinations not available.