Optimum Phone is a cable-modem service. Sales tax, an E-911 fee and the Federal Universal Service Fund fee (USF) may apply. In NY, certain excise taxes may also apply. All fees and taxes will be added to bill. If keeping phone #, transfer charge applies. W/o battery backup, if you lose power, if service is disconnected or if broadband services are disrupted or disconnected, E-911 service will disconnect and not function or operate. If moving, new address must be provided before E-911 can function properly.
Phone – International Calling
Optimum Phone International calling: Available to all Optimum Phone residential customers. International calling requires consumer activation via the My Optimum Phone web portal. Additional access number dialing required. Remote dialing from mobile phone requires one-time setup. International calls are billed to Optimum account. Calling rates and terms subject to change and discontinuance w/o notice. Where available. Visit optimum.com for current rates and destinations. Direct dial from customer’s Optimum Phone. Calls to satellite phones & audio text lines/destinations not available. Enhanced Voicemail not available outside continental U.S. Caller ID on Optimum TV is only available to customers with all three services (Optimum TV, Optimum Online and Optimum Phone ). The Caller ID on Optimum TV function will not distinguish between multiple lines. To experience HD calling, Optimum Phone customer and call recipient must each have an Arris DOCSIS 3.0 modem, subscribe to Optimum Phone and use an HD-capable handset. HD-capable handsets require a separate purchase. Optimum Phone residential multiple lines (up to maximum of 4 total lines) available at additional charge of $14.95 per line & requires multiple-line modem. Installation fee may apply. All features may not be available in all areas. All rights reserved. Optimum, the Optimum family of marks and Optimum logos are registered trademarks of CSC Holdings, LLC. ©2022 CSC Holdings, LLC.
1For customers in Hendersonville and West Jefferson, NC, calls to Canada, Puerto Rico, and the U.S. Virgin Islands cost $0.04 per minute. For complete international rates, please visit optimum.com/international-rates.