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Total Care service auto-renews monthly at $10/mo. + taxes & fees. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 888-543-0220 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in CT & NJ.

INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free Self-Setup is available. Gateway fee auto-renews monthly at $0/mo. + taxes & fees for 12 months, after which price will go up no more than $5/mo. per year until standard rates reached. Limit 1 per household. Min system req’s & equip configs apply.

Whole Home Wifi auto-renews monthly at $5/mo. + taxes & fees. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in CT & NJ. Whole Home WiFi is available for purchase to enhance wireless connectivity throughout a subscriber’s residence. Coverage varies based on normal use and building conditions. Actual range and performance can vary. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply.

CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.

60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).

60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard^® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward^®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.

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