Copyright Infringement Information

Effective immediately, please send all Notifications of Copyright Infringement to [email protected]. After October 15, 2021 we will no longer accept Notices of Copyright Infringement to any other mailbox.

Altice respects the intellectual property rights of third parties and is committed to complying with all U.S. copyright and related laws. As a Subscriber, you may not store, distribute or otherwise disseminate any material or content over the Suddenlink internet service in any manner that constitutes an infringement of third-party intellectual property rights, including but not limited to copyrights. Pursuant to the Digital Millennium Copyright Act ("DMCA") and other applicable laws, Altice reserves the right, in its sole discretion, to suspend or terminate, in appropriate circumstances, the Suddenlink internet service provided to any Subscriber who Altice reasonably believes to be infringing third-party copyright or other intellectual property rights, including repeat infringers. This policy is in addition to and does not affect or modify any other rights that Altice may have under law or contract.

Hosted Materials

If a copyright holder believes in good faith that materials being hosted by Altice or otherwise stored on its network infringe on its rights, the copyright holder (or its agent) may send Altice a notification in accordance with the requirements set forth in the DMCA, requesting that Altice remove or block access to the infringing material. The notification must be sent to:

DMCA Notices
c/o HSD Security
CSC Holdings, LLC
1111 Stewart Avenue
Bethpage, NY 11714
Fax: 516-803-2502

1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
2. Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single on-line site are covered by a single notification, a representative list of such works at that site;
3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Altice to locate the material;
4. Information reasonably sufficient to permit Altice to contact you, such as an address, telephone number, and if available, an electronic mail address at which the complaining party may be contacted;
5. A statement that the copyright owner or its agent has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Upon receipt of a Notification of Copyright Infringement from a copyright owner that contains the required information described in 1 through 6 above, Altice may notify the customer of the alleged infringement, and, if hosted on a Suddenlink domain, remove or disable access to the material that is alleged to be infringing. No personal customer information is shared with the copyright owner unless required by law. Altice does not promise or undertake any duty to do any of the foregoing, except as required by applicable law.

If as a Subscriber, you receive a notification of copyright infringement from Altice, pursuant to the DMCA you may file a counter notification to Altice. Upon receipt of a counter notification that satisfies the requirements of the DMCA, Altice will provide a copy of the counter notification to the copyright holder who sent the original notification of claimed infringement and will follow the DMCA's procedures with respect to a received counter notification. In all events, Subscriber agrees that Altice will not be a party to any dispute or lawsuit regarding alleged copyright infringement.

DMCA Notices
c/o HSD Security
CSC Holdings, LLC
1111 Stewart Avenue
Bethpage, NY 11714
Fax: 516-803-2502

Illegal File Sharing (e.g., Peer-to-Peer Communications)

Copyright owners may also notify Altice if they believe that a Suddenlink customer has infringed the copyright owner's work(s) by way of sharing, downloading, or uploading copyright protected material with others even when that material is not stored on an Altice server or hosted website. If you believe that a Suddenlink customer has shared, downloaded or uploaded material in a manner that constitutes copyright infringement, you may submit notice of alleged infringement as follows:

1. Notices should be sent via email to [email protected]. No other communications will be accepted or responded to.
2. Notices must follow the Automated Copyright Notice System (ACNS) 2.0 Notice and Message Specification. For more information, visit www.acns.net.

Please understand that with respect to P2P file transfer(s), Altice has no technical ability or process for removing or disabling access to the alleged infringing material resident on a customer's computer as would be the case for Altice-hosted materials.

Learn more about copyright infringement.

Effective August 26, 2021