Optimum is upgrading the HFC network to provide faster upload speeds (from 20 up to 40 Mbps on 500Mbps plans, and 35 Mbps up to 100 Mbps on 1 Gig plans) and will soon offer 2 Gig download speeds in select areas.
Faster Speeds Are With Optimum
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2 Gig Internet
Less information
More informationBuilt for heavy use
2-year price lock
Disney+, Hulu Bundle Basic on us for
6 mo.
Unlimited Mobile line incl. for 1 yr.
Now with 5x faster upload speeds
2 Gig Internet service auto-renews monthly at 24 months, after which price will go up no more than $15/mo. per year until standard rates reached.
Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-794-2724 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in WV. Price reflects $10/mo off w/ Auto Pay + Paperless Billing via checking, must maintain both. Reduced to $5/mo w/ debit card. No discount w/ credit cards. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply.
2 GIG INTERNET: Up to 2 Gbps download/up to 200 Mbps upload. Speeds, prices & availability vary by area. Enter your address to see speed availability in your area. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed. The speed of Internet packages with unlimited data will reduce during periods of local network congestion. Wireless speed, performance & availability sbjct to factors beyond Optimum's control.
INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free Self-Setup is available. Gateway fee auto-renews monthly at $5/mo. + taxes & fees for 12 months, after which price will go up no more than $5/mo. per year until standard rates reached. Limit 1 per household. Min system req’s & equip configs apply.
Whole Home Wifi auto-renews monthly at $5/mo. + taxes & fees for 6 months, after which the price will go up to $10/mo. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in CT & NJ. Whole Home WiFi is available for purchase to enhance wireless connectivity throughout a subscriber’s residence. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply.
Get One Unlimited Mobile line for 12 Months w/ code HEYITSFREE: New Mobile Customers w/500+ Mbps Internet or above only. Device financing or Number transfer req’d. Number must be transferred w/in 14 days of line activation or device financing. Taxes & fees apply. At the end of the promo period line increases up to $25 per month. Savings via 12 monthly bill credits. Credits start w/in 2 bill cycles. Limit 1 line per Optimum Mobile account. Reg. multiline price applies to add’l lines. Excludes other service discounts. Must maintain eligible Internet & Mobile svc plans & acct must remain in good standing w/ no past due or returned payments to rcv credits. Paperless billing & autopay req’d. Not avail. in all areas. Other terms and conditions apply; visit www.optimum.com/mobile/plan for plan details.
Prepaid card value varies based on Internet speed selected.
OPTIMUM PREPAID MASTERCARD: Offer is not available to individuals who have previously participated in a Prepaid/Gift Card or Snappy Gift promotion within the past 12 months. Must maintain promotion and remain in good standing with no past due or returned payments throughout first 90 days after account activation in order to receive Prepaid Mastercard. Card will be mailed 4-6 weeks after 90-day period or customer may elect to receive virtually. Limit 1 per customer. Prepaid Mastercard cannot be used to pay Optimum monthly bill. Card/Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Card can be used where Debit Mastercard is accepted. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Card/Virtual card valid for up to 12 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.
Disney+, Hulu Bundle: Offer req's Optimum 500 Mbps Internet service or above. Customer must maintain services and remain in good standing throughout promotional period to maintain included Disney +, Hulu Bundle Customer must activate subscription within 3 months of when Optimum service is installed. Must be 18 years of age or older to redeem offer. Offer applies to ad-supported plan. Upon redeeming this offer, you will be enrolled in an auto-renewing monthly subscription of Disney+, Hulu Bundle and you will be charged the then-current retail price (currently $12.99/month (plus tax, where applicable)) beginning at the end of your 6-month promotional offer unless you cancel your subscription before then. Cancel anytime, through your account settings at www.optimum.net or by calling 877-694-9474, effective immediately. For existing Disney+ and/or Hulu subscribers, this is an offer for an additional Disney+ and/or Hulu subscription. This will not replace any existing Disney+ and/or Hulu subscription you may already have. All other accounts must be managed separately. One offer per eligible Optimum account. Use of the services is subject to the Disney+, ESPN+, and Hulu Subscriber Agreement. Offer ends at 11/9/25 at 11:59PM ET. © 2025 Disney and its related entities.
Disney Bundle Terms: Access content from each service separately. Location data required to watch certain content. Select Hulu content available via Disney+ with valid Hulu and Disney+ subscriptions; additional content only available via Hulu app. Hulu content can be streamed via Disney+ on up to 2 devices simultaneously. Additional app feature and device restrictions apply. For more information visit the Disney+ Help Center.
CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.
60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).
60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.
Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. © 2025 CSC Holdings, LLC.
1 Gig Internet
Less information
More informationPower your connected home
2-year price lock
Disney+, Hulu Bundle Basic on us for
6 mo.
Unlimited Mobile line incl. for 1 yr.
Now with 2.5x faster upload speeds
1 Gig Internet service auto-renews monthly at 24 months, after which price will go up no more than $15/mo. per year until standard rates reached.
Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-794-2724 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in WV. Price reflects $10/mo off w/ Auto Pay + Paperless Billing via checking, must maintain both. Reduced to $5/mo w/ debit card. No discount w/ credit cards. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply.
1 GIG INTERNET: Up to 940 Mbps download/up to 100 Mbps upload. Speeds, prices & availability vary by area. Enter your address to see speed availability in your area. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed. The speed of Internet packages with unlimited data will reduce during periods of local network congestion. Wireless speed, performance & availability sbjct to factors beyond Optimum's control.
INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free Self-Setup is available. Gateway fee auto-renews monthly at $5/mo. + taxes & fees for 12 months, after which price will go up no more than $5/mo. per year until standard rates reached. Limit 1 per household. Min system req’s & equip configs apply.
Whole Home Wifi auto-renews monthly at $5/mo. + taxes & fees for 6 months, after which the price will go up to $10/mo. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in CT & NJ. Whole Home WiFi is available for purchase to enhance wireless connectivity throughout a subscriber’s residence. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply.
Get One Unlimited Mobile line for 12 Months w/ code HEYITSFREE: New Mobile Customers w/500+ Mbps Internet or above only. Device financing or Number transfer req’d. Number must be transferred w/in 14 days of line activation or device financing. Taxes & fees apply. At the end of the promo period line increases up to $25 per month. Savings via 12 monthly bill credits. Credits start w/in 2 bill cycles. Limit 1 line per Optimum Mobile account. Reg. multiline price applies to add’l lines. Excludes other service discounts. Must maintain eligible Internet & Mobile svc plans & acct must remain in good standing w/ no past due or returned payments to rcv credits. Paperless billing & autopay req’d. Not avail. in all areas. Other terms and conditions apply; visit www.optimum.com/mobile/plan for plan details.
Prepaid card value varies based on Internet speed selected.
OPTIMUM PREPAID MASTERCARD: Offer is not available to individuals who have previously participated in a Prepaid/Gift Card or Snappy Gift promotion within the past 12 months. Must maintain promotion and remain in good standing with no past due or returned payments throughout first 90 days after account activation in order to receive Prepaid Mastercard. Card will be mailed 4-6 weeks after 90-day period or customer may elect to receive virtually. Limit 1 per customer. Prepaid Mastercard cannot be used to pay Optimum monthly bill. Card/Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Card can be used where Debit Mastercard is accepted. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Card/Virtual card valid for up to 12 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.
Disney+, Hulu Bundle: Offer req's Optimum 500 Mbps Internet service or above. Customer must maintain services and remain in good standing throughout promotional period to maintain included Disney +, Hulu Bundle Customer must activate subscription within 3 months of when Optimum service is installed. Must be 18 years of age or older to redeem offer. Offer applies to ad-supported plan. Upon redeeming this offer, you will be enrolled in an auto-renewing monthly subscription of Disney+, Hulu Bundle and you will be charged the then-current retail price (currently $12.99/month (plus tax, where applicable)) beginning at the end of your 6-month promotional offer unless you cancel your subscription before then. Cancel anytime, through your account settings at www.optimum.net or by calling 877-694-9474, effective immediately. For existing Disney+ and/or Hulu subscribers, this is an offer for an additional Disney+ and/or Hulu subscription. This will not replace any existing Disney+ and/or Hulu subscription you may already have. All other accounts must be managed separately. One offer per eligible Optimum account. Use of the services is subject to the Disney+, ESPN+, and Hulu Subscriber Agreement. Offer ends at 11/9/25 at 11:59PM ET. © 2025 Disney and its related entities.
Disney Bundle Terms: Access content from each service separately. Location data required to watch certain content. Select Hulu content available via Disney+ with valid Hulu and Disney+ subscriptions; additional content only available via Hulu app. Hulu content can be streamed via Disney+ on up to 2 devices simultaneously. Additional app feature and device restrictions apply. For more information visit the Disney+ Help Center.
CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.
60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).
60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.
Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. © 2025 CSC Holdings, LLC.
500 Mbps Internet
Less information
More InformationMore speed for more screens
Disney+, Hulu Bundle Basic on us for
6 mo.
Unlimited Mobile line incl. for 1 yr
Now with 2x faster upload speeds
500 Mbps Internet service auto-renews monthly at 12 months, after which price will go up no more than $15/mo. per year until standard rates reached.
Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-794-2724 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in WV. Price reflects $10/mo off w/ Auto Pay + Paperless Billing via checking, must maintain both. Reduced to $5/mo w/ debit card. No discount w/ credit cards. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply.
500 MBPS INTERNET: Up to 500 Mbps download/up to 40 Mbps upload. Speeds, prices & availability vary by area. Enter your address to see speed availability in your area. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed. The speed of Internet packages with unlimited data will reduce during periods of local network congestion. Wireless speed, performance & availability sbjct to factors beyond Optimum's control.
INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free Self-Setup is available. Gateway fee auto-renews monthly at $5/mo. + taxes & fees for 12 months, after which price will go up no more than $5/mo. per year until standard rates reached. Limit 1 per household. Min system req’s & equip configs apply.
Whole Home Wifi auto-renews monthly at $5/mo. + taxes & fees for 6 months, after which the price will go up to $10/mo. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in CT & NJ. Whole Home WiFi is available for purchase to enhance wireless connectivity throughout a subscriber’s residence. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply.
Get One Unlimited Mobile line for 12 Months w/ code HEYITSFREE: New Mobile Customers w/500+ Mbps Internet or above only. Device financing or Number transfer req’d. Number must be transferred w/in 14 days of line activation or device financing. Taxes & fees apply. At the end of the promo period line increases up to $25 per month. Savings via 12 monthly bill credits. Credits start w/in 2 bill cycles. Limit 1 line per Optimum Mobile account. Reg. multiline price applies to add’l lines. Excludes other service discounts. Must maintain eligible Internet & Mobile svc plans & acct must remain in good standing w/ no past due or returned payments to rcv credits. Paperless billing & autopay req’d. Not avail. in all areas. Other terms and conditions apply; visit www.optimum.com/mobile/plan for plan details.
Disney+, Hulu Bundle: Offer req's Optimum 500 Mbps Internet service or above. Customer must maintain services and remain in good standing throughout promotional period to maintain included Disney +, Hulu Bundle Customer must activate subscription within 3 months of when Optimum service is installed. Must be 18 years of age or older to redeem offer. Offer applies to ad-supported plan. Upon redeeming this offer, you will be enrolled in an auto-renewing monthly subscription of Disney+, Hulu Bundle and you will be charged the then-current retail price (currently $12.99/month (plus tax, where applicable)) beginning at the end of your 6-month promotional offer unless you cancel your subscription before then. Cancel anytime, through your account settings at www.optimum.net or by calling 877-694-9474, effective immediately. For existing Disney+ and/or Hulu subscribers, this is an offer for an additional Disney+ and/or Hulu subscription. This will not replace any existing Disney+ and/or Hulu subscription you may already have. All other accounts must be managed separately. One offer per eligible Optimum account. Use of the services is subject to the Disney+, ESPN+, and Hulu Subscriber Agreement. Offer ends at 11/9/25 at 11:59PM ET. © 2025 Disney and its related entities.
Disney Bundle Terms: Access content from each service separately. Location data required to watch certain content. Select Hulu content available via Disney+ with valid Hulu and Disney+ subscriptions; additional content only available via Hulu app. Hulu content can be streamed via Disney+ on up to 2 devices simultaneously. Additional app feature and device restrictions apply. For more information visit the Disney+ Help Center.
CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.
60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).
60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.
Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. © 2025 CSC Holdings, LLC.
300 Mbps Internet
Less information
More informationGreat for everyday use
300 Mbps Internet service auto-renews monthly at 12 months, after which price will go up no more than $15/mo. per year until standard rates reached.
Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-794-2724 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in WV. Price reflects $10/mo off w/ Auto Pay + Paperless Billing via checking, must maintain both. Reduced to $5/mo w/ debit card. No discount w/ credit cards. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply.
300 MBPS INTERNET: Up to 300 Mbps download/up to 20 Mbps upload. Speeds, prices & availability vary by area. Enter your address to see speed availability in your area. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed. The speed of Internet packages with unlimited data will reduce during periods of local network congestion. Wireless speed, performance & availability sbjct to factors beyond Optimum's control.
INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free Self-Setup is available. Gateway fee auto-renews monthly at $5/mo. + taxes & fees for 12 months, after which price will go up no more than $5/mo. per year until standard rates reached. Limit 1 per household. Min system req’s & equip configs apply.
Whole Home Wifi auto-renews monthly at $5/mo. + taxes & fees for 6 months, after which the price will go up to $10/mo. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in CT & NJ. Whole Home WiFi is available for purchase to enhance wireless connectivity throughout a subscriber’s residence. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply.
CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.
60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).
60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.
Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. © 2025 CSC Holdings, LLC.
Why Optimum Internet?
Optimum Internet is lightning-fast, reliable and backed by stellar support.
Internet for now & the future
Honest, upfront pricing
Better WiFi coverage
Built-in security for peace of mind
60-day money-back guarantee
Unlimited Internet data for endless streaming
Frequently asked questions
Faster upload speeds (up to 100 Mbps for 1 Gig) become available in some markets as of August 19. The 2 Gig download speed is planned to launch in select markets starting in October.
Homes that are eligible for service in upgraded Mid Split markets will be able to benefit from faster upload speeds and, in the future, 2 Gig plans.
You can sign up for updates or register your interest using the lead generation form on the “Speed is coming” landing page. When eligible, you will be notified and can purchase the upgraded plans.
Plan cards will show current available speeds (300 Mbps, 500 Mbps, 1 Gig) and announce the upcoming 2 Gig option. The 1 Gig plan will be the recommended choice at a featured price point.
The landing page will feature current pricing. Check the page or promotional materials for additional incentives or limited time offers.
- Faster upload and download speeds
- Improved performance for households
- Future-proof network ready for higher speeds
- Powered by fiber for optimal Internet quality
Once upgrades are complete in your area, you will receive communications (email, direct mail, door tags/flyers, SMS) about eligibility and how to order service.
While 2 Gig is coming soon, you can still sign up for Optimum’s fastest current plans (up to 1 Gig) and enjoy many of the benefits of the network upgrade.
- Honest, upfront pricing
- Better Wi-Fi coverage
- Built-in security
- 60-day money-back guarantee
- Unlimited data for streaming
If you have more questions or need assistance, visit the recommended URLs for each landing page or contact Optimum directly.
These FAQs reflect the intended communication strategy, new feature highlights, eligibility criteria, and user actions in the deck. Add, refine, or prioritize as needed for the customer journey and campaign focus.
Prepaid card value varies based on Internet speed selected.
OPTIMUM PREPAID MASTERCARD: Offer is not available to individuals who have previously participated in a Prepaid/Gift Card or Snappy Gift promotion within the past 12 months. Must maintain promotion and remain in good standing with no past due or returned payments throughout first 90 days after account activation in order to receive Prepaid Mastercard. Card will be mailed 4-6 weeks after 90-day period or customer may elect to receive virtually. Limit 1 per customer. Prepaid Mastercard cannot be used to pay Optimum monthly bill. Card/Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Card can be used where Debit Mastercard is accepted. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Card/Virtual card valid for up to 12 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.
99.9% reliability claim excludes outages caused by external events and scheduled maintenance.
Smart WiFi 6 claim based on comparison of maximum theoretical speeds for Optimum’s Smart WiFi 6 (802.11ax) and Smart WiFi 5 (802.11ac) gateways.
Details
Savings: Savings based on comparison of Optimum 1 Gig Internet + 2 lines of Optimum Mobile Unlimited plan with AT&T 1 Gig Internet + 2 lines AT&T Unlimited Plus.
WiFi: Not available with all levels of service or in all areas. WiFi extender(s) may be needed in order to connect wirelessly throughout Subscriber's residence.
Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. © 2024 CSC Holdings, LLC.