With 99.9% reliability
and 24/7 customer
support – Optimum
customers go farther
Hear from some happy Optimum customers:
Great service with a great price. "
It’s extraordinarily fast. "
Good value, service, and great products. "
The service is superb! "
Service has been very fast and reliable."
Best bang for the buck! "
Very reliable and meets all my needs."
My service has been absolutely perfect."
A click, call, or drive away.
We pride ourselves in delivering 24/7 customer service over the phone and online. Plus, we have over 125 local stores ready to support you in the communities we service.
Whether you’re looking for service, have questions, or want to upgrade – we’re here for you 24/7.
Customers can chat with us for support or get helpful answers in FAQs.
Visit a store
We’re proud to service our communities with retail stores that offer great deals and support.
Find a store
Go farther with everything you do.
New to Optimum?
Shop online for our best
deals with free installation.
Already a customer?
Whether you’re looking for service, need help,
or want to upgrade – we’re here for you 24/7.
Frequently Asked Questions
What is Optimum?
Optimum is one of the largest connectivity providers in the U.S., delivering Internet, TV, Phone, and Mobile services to millions of people and small businesses in 21 states across the country.
What is our focus?
At Optimum, we're committed to delivering a fast, secure, and reliable connectivity experience that helps our customers connect to their passions and pursuits so they can go farther
What services does Optimum offer?
What areas does Optimum service?
Optimum provides connectivity services in 21 states across the U.S. To check availability in your area, click here.
I'm a current customer. How do I reach Optimum for help?
We're here for you 24/7. You can find helpful answers in our FAQs, call us, chat with us, or visit one of our retail stores. For all the ways to reach us, click here.
Where can I find an Optimum store?
Having roots in the local communities we serve is a top priority. That’s why we have over 125 stores across our service footprint ready to assist you. For the latest store locations, hours, and information, visit optimum.com/stores.
I'm new to Optimum. How do I sign up?
We appreciate your interest, and we'd love to connect with you. You can sign up online, over the phone, or at one of our retail stores – the choice is yours.
- Online: Click here to see what's available in your area and sign up.
- Phone: Call us at 866.9.OPTIMUM
- In Store: Visit optimum.com/stores to find a store near you.