Delivering more consistent and reliable service

When it comes to connectivity, we’re experts

Our teams at Optimum are committed to delivering fast, reliable internet, mobile, and TV services that keep our customers connected to what matters most to them. Hear directly from our Connectivity Experts on what drives them to excel.

Servicing the unique needs of West Virginia

Meet Vanessa Lagares

Lead Field Technician

Vanessa is passionate about the role she plays in delivering superior connectivity for Optimum customers. Her competitive nature makes her a winner at work and on the softball field, her favorite after hours pastime. In this male-dominated field, Vanessa has become a leader among her teammates.

Meet Rob Tiers

Retail Sales Consultant

Rob spends his days introducing customers to Optimum internet, mobile, and TV services at our retail store in Fair Lawn, New Jersey. Rob cares deeply about each customer he helps because he knows how important connectivity is in today’s digital world. Rob’s compassion goes beyond humans – outside of work, he helps his community by fostering dogs.

Meet Anniely Rodriguez

Care Agent

Anniely is here to help! She knows just how to guide customers to get the most value out of their Optimum services using her communications skills, product expertise, and new AI tools. Anniely honed her leadership skills as a dance team coach, and she brings the same passion and energy to her role at Optimum as she does on the dance floor.

At Optimum, we are always here
for our customers

Stay tuned for more stories about our people and their passion for delivering advanced connectivity for our customers and communities.

We are determined to remain your
connectivity provider of choice.

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