The Emergency Broadband
Benefit Program

Stay connected and save up to $50/mo. on your Internet
Optimum is proudly supporting the communities we serve by participating in the Emergency Broadband Benefit Program, to help keep you connected affordably. If you qualify and depending on the speed you choose, a $50 monthly credit could reduce your Internet service bill to...
as low as

plus taxes, fees, and charges


How does the program work?

How does the program work?

How does the program work?

How does the program work?

Through the FCC Emergency Broadband Benefit Program, the U.S. Federal Government is now offering a subsidy to help pay for Internet service to eligible households impacted by the coronavirus pandemic. If you or someone in your household is in one of the qualifying groups below, based on Federal Government rules, you may be eligible to receive a monthly discount of up to $50/mo. to help pay for your Internet service.

For complete terms and conditions, visit

Apply now!
If you’re currently an Optimum customer and meet at least one of the eligibility criteria listed below, all you need to do is apply.

Apply now!
If you’re not an Optimum customer and meet at least one of the criteria listed below, simply sign up for Internet service – your account number will be emailed to you, then you can apply. Click here to find the right Internet speed for you.

North Carolina residents that aren’t Optimum customers can call 888.855.9036 to find the Internet service that meets your needs.

Apply now!
Based on U.S. Federal Government rules, your monthly credit will continue until either the federal funding for this program expires, or 6 months from the date that the Federal Government declares the end of the COVID-19 public health emergency, whichever occurs first. When the program ends, your bill will continue to reflect the services and pricing as of that date, without this additional credit. If you are having trouble paying your bill, please call us at any time to review available options to lower your bill.

For complete terms and conditions, visit

Apply now!

Who can qualify?

These are eligible groups based on U.S. Federal Government rules:
  • Lifeline eligible
  • Laid off or furloughed since February 29, 2020
  • Free or reduced school lunch or breakfast eligible
  • Pell Grant recipient
  • New York City resident attending New York City public school
If you are in one of these groups, you could save up to $50/mo. on the cost of your Internet service.

For complete terms and conditions, visit

To learn more about all the ways we are working to keep our customers and communities connected, visit

Your next steps

Time to get verified

With your Optimum account number in hand, click the Apply now button below and complete your application. You’ll need to provide documentation supporting your eligibility. The application site lists examples of support documentation for each eligible group.

Get approved via email

You should receive a confirmation email after submitting your application. An update on your application status will be sent via email within 7 business days.

Credit automatically applied!

When you’ve been approved, there’s nothing else you need to do. The credit should appear within 1-2 billing cycles.

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