Get FREE high-speed
Internet and TV with
Big Apple Connect

The New York City Office of Technology and Innovation (OTI) and Optimum have partnered to provide FREE 300 Mbps Internet and Basic TV service to residents of participating NYCHA properties serviced by Optimum. All equipment, installation, taxes, and fees are included!

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300 Mbps Internet +
Broadcast Basic TV

  • No taxes, no fees, no annual contract
  • WiFi modem/router and cable box included
  • Free Installation

Download and share the Big Apple Connect flyer for program information and to learn how to enroll.

Available in EnglishSpanishChineseRussianBengaliHaitian CreoleKoreanArabicUrduFrench, and Polish.

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Optimum can call you to help set up your Big Apple Connect service.

Please fill out the form below and an Optimum Program Specialist will contact you.

FAQs about Big Apple Connect

  • What is Big Apple Connect?
  • Who is eligible for Big Apple Connect by Optimum?
  • Which NYCHA properties participate in Big Apple Connect by Optimum?
  • How do I enroll in Big Apple Connect?
  • What information do you need when I call to enroll?
  • Can I sign up for more than one Optimum account under Big Apple Connect?
  • What if I'm already an Optimum customer, use a different provider or don't have service?
  • If I am already an Optimum customer, when will I see the credit to my account?
  • Can I enroll if I have a past balance with Optimum?
  • Will this affect my status in other subsidy programs like Lifeline or the Affordable Connectivity Program?
  • Right now, I use the Affordable Connectivity Program benefits to help pay for home Internet service. What happens to those ACP benefits when I sign up for Big Apple Connect?
  • Can I upgrade service to a faster Internet speed, bigger TV package, or add on other services?
  • What should I do if I move?
  • How long will Big Apple Connect last?
  • What happens after Big Apple Connect ends?