Affordable Internet doesn’t end with ACP

If you're receiving an Affordable Connectivity Program benefit with another provider, you can easily transfer to Optimum and save on Optimum Internet or Mobile service. 

Congress has not approved additional funding for the ACP, so as a result, the program will end in April 2024. As a reminder, the Federal Government stopped accepting new ACP applications in February.

While the outcome of the ACP is beyond our control, Optimum is fully committed to providing you with affordable Internet options to keep you connected. Click the link below to find a plan that's right for you.


If you don’t receive the ACP benefit, but still need affordable Internet or Mobile service, Optimum may be able to help.

Optimum is dedicated to keeping the communities we serve connected with affordable Internet and Mobile services. We have many options to meet your needs and budget. Speak with a customer representative today or shop online.


Steps to transfer your ACP benefit

To transfer your ACP benefit from another provider to Optimum, please follow the steps below:

Step 1

Locate your National Verifier Application ID.

Can’t find your ID? Visit

Step 2

Shop Internet

Shop Mobile

Already have your National Verifier Application ID and you’re an Optimum Customer? Go to Step 3.

Step 3


Make sure the person receiving the ACP benefit is the same as the Optimum account owner. Once approved, you'll see your credit within 2 bills.


Do I qualify?

Eligible households can qualify for the Affordable Connectivity Program (ACP) if someone in your household meets one of the following criteria, which are based on Federal Government rules:
  • Receives SNAP/food stamps, Medicaid or eligible to participate in another one of the FCC’s Lifeline qualifying programs
  • Receives Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) benefit
  • Receives free or reduced-price school lunch or breakfast through the National School Lunch Program (NSLP)
  • Enrolled in a school that offers free school breakfast and lunch to all students through the Community Eligibility Provision (CEP) — most New York City public schools qualify!
  • Federal Pell Grant recipient in the current award year
  • Gross annual household income is at or below 200% of the Federal Poverty Guidelines
Each household can only receive one affordable connectivity benefit. The benefit cannot be transferred to another individual or household. For more information, visit

FAQs about the Program

  • I'm an Optimum customer that participates in ACP. What's happening to my bill?
  • I'm an Optimum customer that participates in ACP. What can you do for me?
  • What’s the Affordable Connectivity Program (ACP)?
  • I’d like to transfer my affordable connectivity benefit to Optimum. Does Optimum offer Internet plans that are fully covered by the Affordable Connectivity Program?
  • I’m a current Optimum Internet customer. Are there any special offers for ACP eligible customers?
  • How do I transfer my affordable connectivity benefit from another service provider to Optimum?
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