We're so happy you chose us!

Here you'll find everything you need to get the most out of your Optimum experience.

Get to know your service

Optimum Internet Optimum TV Optimum Mobile Optimum Phone
Icon light bulb
Stay connected and informed. Sign up for important text messages about your account, appointments, and service.

Optimum ID

Access and manage your service and benefits by creating an Optimum ID. 

You must be on your home network to create your first, or primary, Optimum ID. Make sure to have your account number handy.

My Optimum

Manage your service, account, and profile information, anytime, anywhere at My Optimum.

Profile and Security

  • Set your notification preferences
  • Change your account password, Access Code or security questions
  • Add additional Optimum IDs

Billing and Payment

  • View your bill
  • Make a payment
  • Sign up for Auto Pay and Paperless Billing

Equipment and Services

  • Upgrade your service
  • Manage your in-home WiFi network
  • Access your email/voicemail

Appointments and Support

  • Manage your service appointments
  • Check for service outages
  • Search the online help center

My Optimum app

Find what you need in the palm of your hand. WiFi management, quick and easy bill pay, optimize your speed, personalize your experience, and more.

App Store Google Play Store

Check availability

See if Optimum is available for your home.



See if Optimum is available for your home:

Find special offers in your area

Already an Optimum customer?

Sign in to add enhanced services to your account now.