3 SIMPLE WAYS TO PROTECT YOUR BUSINESS
Device Protection
- Fix or replace your broken devices no matter where you bought them.
- Computers, TVs, printers and more
Technical Support
- Remote IT support by phone or chat with no recordings or holds.
- Convenient app for on-demand access
Service Protection
- Priority support and waived fees for most common issues.
- Just $9.99 a month
BUSINESS PREMIER PROTECTION & SUPPORT
BUSINESS PREMIER TECHNICAL SUPPORT
SERVICE PROTECTION IN CASE OF EMERGENCIES
OUR SERVICE COMMITMENT
Our remote IT support is your remote IT team
Optimum Business is committed to going above and beyond customer service expectations, which is why we offer the technical support your business needs to stay connected. Whether your small business has an in-house IT department or not, Optimum Business Premier Technical Support becomes your own IT team, handling everything from setup to continued maintenance. Professional technology support doesn’t have to be expensive, but it does have to be immediate, professional, and cutting-edge. Optimum Business offers all of these qualities and more with our IT support service made up of highly trained experts on the latest software, technology, equipment, and procedures. This is best-in-class service and support at its finest – and its most affordable. Our variety of service plans keeps your business up to date and running smoothly with the latest technology supported by a professional IT team.
What can remote IT support do for you?
In two words: A lot. Optimum Business fortifies businesses of every size with a focused information technologies team that offers remote support every day of the year. Although it does not often happen, Optimum Business acknowledges that there are times when unexpected service-related issues occur – and we also understand that as suddenly as they occur, they must be fixed just as quickly. That’s where Optimum Business's support team comes in. Available via phone call, email, or online chat, our Optimum Business Service Representatives will send a technician to your business – free of charge – if the issue cannot be resolved remotely. Whether it is an issue with your wiring, jacks, connectors, or some other item that falls outside of Optimum Business's service coverage, we work with you to get you what you need to get back up and running. If you want to learn more about our support service, or accessing Optimum Business IT team for your business, talk with a representative today to get started.