Business Sales: 866.209.1099
available for your business.
Service Plans
3 Simple Ways to Protect Your Business
Device Protection
+ Fix or replace your broken devices no matter where you bought them.
+ Computers, TVs, printers and more
Technical Support
+ Remote IT support by phone or chat with no recordings or holds.
+ Convenient app for on-demand access
Service Protection
+ Priority support and waived fees for most common issues.
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ENTERPRISE SOLUTIONS
Let’s Shape Tomorrow, Together
Not available in all areas.
Mobile App and device protection provided by Asurion. Additional service fee payable to Asurion may apply for product repair under device protection plan. A list of products covered by device protection plan is available at https://business.optimum.net/terms/BPPS. Mobile device coverage requires additional fee. Service Protection available only to current Optimum business customers with accounts in good standing. Service Protection covers visits to repair certain inside wiring in connection with the delivery of an Optimum service. Service Protection may be purchased separately, six month minimum subscription required. Subject to terms and conditions and certain exclusions. See optimum.net/terms for more details.
For Business Premier Protection & Support terms and conditions, click here.
For Business Technical Support terms and conditions, click here.
For Asurion's device protection terms and conditions, click here.
For Asurion's mobile App terms and conditions, click here.
Our remote IT support is your remote IT team
Optimum Business is committed to going above and beyond customer service expectations, which is why we offer the technical support your business needs to stay connected. Whether your small business has an in-house IT department or not, Optimum Business Premier Technical Support becomes your own IT team, handling everything from setup to continued maintenance. Professional technology support doesn’t have to be expensive, but it does have to be immediate, professional, and cutting-edge. Optimum Business offers all of these qualities and more with our IT support service made up of highly trained experts on the latest software, technology, equipment, and procedures. This is best-in-class service and support at its finest – and its most affordable. Our variety of service plans keeps your business up to date and running smoothly with the latest technology supported by a professional IT team.
What can remote IT support do for you?
In two words: A lot. Optimum Business fortifies businesses of every size with a focused information technologies team that offers remote support every day of the year. Although it does not often happen, Optimum Business acknowledges that there are times when unexpected service-related issues occur – and we also understand that as suddenly as they occur, they must be fixed just as quickly. That’s where Optimum Business's support team comes in. Available via phone call, email, or online chat, our Optimum Business Service Representatives will send a technician to your business – free of charge – if the issue cannot be resolved remotely. Whether it is an issue with your wiring, jacks, connectors, or some other item that falls outside of Optimum Business's service coverage, we work with you to get you what you need to get back up and running. If you want to learn more about our support service, or accessing Optimum Business IT team for your business, talk with a representative today to get started.