Optimum TV details

Optimum Business Value and Business Preferred are available for non-public viewing. Promotional rate is guaranteed for 12 months. As of the 13th month, you will be charged the regular monthly rate for the services. Public viewing requires the Optimum Entertainment Value or Entertainment Preferred package. Broadcast Basic includes one cable box. A digital cable box or CableCARD (at additional monthly charge) is required on each TV for standard digital and HD services. QAM tuners can receive digital Broadcast Basic channels in certain areas and will receive some services on non-standard channel positions. Certain interactive services not available without a digital cable box. The cable box and remote control are the property of Optimum and must be returned in good working order. Lost, stolen, unreturned or damaged equipment is subject to a non-return fee. Channel availability varies by area. One-time installation fee may apply to standard aerial installation on up to 3 TV sets in wired, serviceable areas. Quoted price includes 1 cable box. Depending on location, some or all services and equipment rates, plus certain add'l charges, may be subject to state and local fees of 0-5.30%, an FCC user fee of 8¢, and PEG fees of $0.47-$1.35. A Sports TV surcharge of $4.97 and a Broadcast TV surcharge of $3.99 also applies and will be added to your bill. In addition, CT requires collection of taxes on certain services. # of channels, HD channels and interactive features depend on pkg type and location. HDTV set owners can request an HD cable box and receive the HD programming included in pkg at no add'l charge. Some On Demand titles avail at an add'l charge.

Optimum Sports details

Availability depending on your business package. Not available to Broadcast Basic customers. Fox Soccer Plus, and BTN are available to Optimum Entertainment customers for additional cost. NFL RedZone Games on local channels in participating team markets. Subject to blackout restrictions. A digital cablebox, HD digital cablebox or CableCARD is required for each TV to receive these channels.

DVR details

Requires Optimum TV, DVR service subscription and a digital cable box with DVR capabilities at a monthly charge. Available only for private offices with 25 or less participants; other accounts ask for availability. Not available for Optimum TV Entertainment accounts. Depending on your location, some or all of your service and equipment rates, plus certain additional charges, may be subject to state and local fees of up to 5.3% and an FCC user fee of 8¢, which will be added to your monthly bill. Where available. Online DVR management requires DVR for Optimum TV and Optimum Online. DVR service requires digital cable box with DVR capabilities. Requires active Optimum Online ID and password.

Optimum Same Day Service Guarantee details

Service issues will be handled on the day it is received. If onsite visit is required, service will be handled within hours. Customer or customer's vendor must be available to provide access to necessary equipment and be responsible for testing of customer owned equipment.