Coronavirus

WE'RE COMMITTED TO KEEPING OUR COMMUNITIES CONNECTED.

How is Altice Business addressing the Coronavirus situation?

At Altice USA, which operates the Optimum Business and Suddenlink Business brands, our number one priority is keeping our business customers connected at all times, including during the COVID-19/Coronavirus pandemic. We have launched several programs to help ensure people stay connected to the Internet and news during this unprecedented time.

Special connectivity services for education

Student WiFi for Schools

Altice Business is partnering with school districts in our service area to offer its Student WiFi product at no cost for 60 days. Altice Business Student WiFi provides students who have school-issued devices the ability to use the Optimum WiFi Hot Spot Network to access their school’s network and resources from home if they do not have dedicated Internet access.

Call 877.544.4872

 

Altice Advantage Internet

Altice USA is committed to helping schools and students stay connected during this unprecedented time. For households with K-12 and/or college students who may be displaced due to school closures and who do not currently have home internet access, we are offering our Altice Advantage 30 Mbps broadband solution for free for 60 days to any new customer household within our footprint.

Call 866.200.9522 Learn more

 

How can Optimum Business services help my business during this time?

Internet Service

Conduct business remotely with your optimum.net email

Optimum Online includes email service allowing business owners to continue operating no matter their location.

Log in

 

Access Optimum WiFi and Cable WiFi hotspots

Optimum Online includes access to over 2 million Optimum WiFi hotspots. Cable WiFi hotspot access is also available through partnerships with major MSO WiFi networks across the country.

Optimum WiFi Hotspot Map Learn more about Cable WiFi

 

Increase Internet speeds to support increased digital traffic

Increasing your Internet speed allows for expanded bandwidth to manage any increased digital traffic.

Call 866.209.1099 Live Chat

 

Phone Service

Set up call forwarding

Forward your calls to another number like a home or mobile phone.​

Optimum Voice Instructions Business Hosted Voice Instructions

 

Use 'Find Me' or 'Single Number Reach' to ring multiple phone numbers at once

'Find Me' for Optimum Voice and 'Single Number Reach' for Business Hosted Voice allows businesses to set up incoming calls to ring different phone numbers across multiple connections simultaneously.

Optimum Voice Instructions Business Hosted Voice Instructions

 

Set up auto answering

Virtual Receptionist, an add-on service for Optimum Voice, enables you to customize auto answering of inbound phone calls based on different schedules (e.g. week day or weekend).

Learn more

 

Retrieve voicemail from anywhere

Optimum enhanced voicemail allows you to retrieve voicemail from anywhere.

Learn more

 

Activate additional phone lines to support increased call volume

Increasing the number of phone lines allows for managing more calls at one time.

Call 866.209.1099 Live Chat

 

TV Service

Subscribe to major and local news networks

Stay up to date with the latest national and local health news

Call 866.209.1099 Live Chat