At Altice USA, which operates the Optimum Business and Suddenlink Business brands, our number one priority is keeping our business customers connected at all times, including during the COVID-19/Coronavirus pandemic. We have launched several programs to help ensure people stay connected to the Internet and news during this unprecedented time.
Student WiFi for Schools
Altice Business is partnering with school districts in our service area to offer its Student WiFi product at no cost for 60 days. Altice Business Student WiFi provides students who have school-issued devices the ability to use the Optimum WiFi Hot Spot Network to access their school’s network and resources from home if they do not have dedicated Internet access.
Altice Advantage Internet
Altice USA is committed to helping schools and students stay connected during this unprecedented time. For households with K-12 and/or college students who may be displaced due to school closures and who do not currently have home internet access, we are offering our Altice Advantage 30 Mbps broadband solution for free for 60 days to any new customer household within our footprint.
Conduct business remotely with your optimum.net email
Optimum Online includes email service allowing business owners to continue operating no matter their location.
Access Optimum WiFi and Cable WiFi hotspots
Optimum Online includes access to over 2 million Optimum WiFi hotspots. Cable WiFi hotspot access is also available through partnerships with major MSO WiFi networks across the country.
Increase Internet speeds to support increased digital traffic
Increasing your Internet speed allows for expanded bandwidth to manage any increased digital traffic.
Set up call forwarding
Forward your calls to another number like a home or mobile phone.
Use 'Find Me' or 'Single Number Reach' to ring multiple phone numbers at once
'Find Me' for Optimum Voice and 'Single Number Reach' for Business Hosted Voice allows businesses to set up incoming calls to ring different phone numbers across multiple connections simultaneously.
Set up auto answering
Virtual Receptionist, an add-on service for Optimum Voice, enables you to customize auto answering of inbound phone calls based on different schedules (e.g. week day or weekend).
Retrieve voicemail from anywhere
Optimum enhanced voicemail allows you to retrieve voicemail from anywhere.
Activate additional phone lines to support increased call volume
Increasing the number of phone lines allows for managing more calls at one time.
Subscribe to major and local news networks
Stay up to date with the latest national and local health news