Virtual Receptionist details
Optimum Voice is required to add Virtual Receptionist at an additional cost. Up to 2 Virtual Receptionists per Optimum Voice account. Virtual Receptionist can be canceled at any time by logging in to your account.
Virtual Receptionist is the most professional way to answer and direct your calls. You can customize the way your callers are greeted by recording your own custom greeting to reflect your business the way you want.
Virtual Receptionist is ready to take calls 24/7/365. Time-of-day scheduling lets you decide when Virtual Receptionist should answer calls. You even have the options to play different messages outside of regular business hours.
Virtual Receptionist can direct customer calls to a specific person, location, recorded message or dial by name directory. Plus, you can even direct calls to your cell phone so you’ll never miss a call when doing business on-the-go.
Have two or more Optimum Voice business lines?
Virtual Receptionist can also provide customers calling in with on-hold music. The Rollover Hunt Group feature will first need to be setup and is included in your Optimum Voice service.
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