Business Tips

Offers available to new business customers only. Service and offer may not be available everywhere. Rate is available to new, qualifying business customers who reside in qualifying locations. Customers purchasing new service will receive the promotional rate set forth under this agreement through the agreed to promotional period. Advertised Business Internet rate reflects $5 discount for enrolling in Auto Pay and Paperless Billing, must maintain both to keep discount. Advertised Business Internet 300 MB at $69.00/mo. Promotional rate is guaranteed for 12 months specific to the offer and subject to continuation of qualifying products; price guarantee applies to base monthly rate for advertised service only; excludes optional services and equipment charges; rate subject to increase thereafter. Service plan cannot be combined with other promotions. Must maintain required level of service or add additional services and be in good standing to maintain price guarantee (i.e., any downgrade of service may disqualify price guarantee) . As of the end of the promotional period, the promotional rate will expire and such service rates will roll up to the current standard rate. Service shall continue on a monthly basis until terminated by either party as permitted by the Terms and Conditions. We reserve the right to terminate the service (or any part thereof) in the event we cease to offer the service. Download and upload speeds are maximum speeds and are not guaranteed. Monthly cable modem rental is required. Select installation charges may be waived. Additional charges apply for inside wiring and/or other installation services; installation fee may apply. All other services, equipment, fees, surcharges, and taxes apply and are subject to change. BUSINESS INTERNET: Download and upload speeds are maximum speeds and are not guaranteed. Individual needs and usage may vary. Minimum system requirements & equipment configurations apply. Monthly cable modem rental is required. Limit one modem per account. Terms and conditions apply. SECURITY: Use of Optimum Business Internet Security products & services does not guarantee that your business is immune to all future cyber-attacks or unauthorized third-party access to your systems. In order to receive full protection, Static IP customers must change their DNS server. BUSINESS VOICE: Business Voice is a cable-modem service, exclusively available for business customers with Optimum Internet services. Wiring fees may apply. State and Local Tax Surcharge, 911 Surcharge & the Federal Universal Service Fee (USF) may apply. In NY, a State and Local Tax Surcharge will apply. All fees & taxes will be added to bill. Battery backup included. E-911 will not operate if you lose power or if your Optimum Voice service or broadband connection is interrupted or disconnected. Customer is solely responsible to notify system provider & to test & verify that systems are in good working order following Business Voice installation. If moving, new address must be provided before E-911 can function properly. Other restrictions may apply. PRO WIFI: PRO WiFi service is a turnkey wireless data network service that enables customers to extend its network at their location. Provision of PRO WiFi service is subject to customer's agreement to Altice Business's General Terms and Conditions of Service (see business.optimum.net/terms/general) and Additional Terms and Conditions for PRO WiFi Service (see business.optimum.net/terms/PROwifi). MONEY-BACK GUARANTEE: 60-day guarantee applicable to new customer installations for recurring service fees and initial installation charges if service is terminated and all equipment is returned within 60 days of install. SERVICE GUARANTEE: Service issues will be handled on the day it is received. If onsite visit is required, service will be handled within hours. Customer or customer’s vendor must be available to provide access to necessary equipment & be responsible for testing of customer-owned equipment. OPTIMUM MOBILE: Up to maximum of ten lines. Quality of Service (QoS): After 20GB of data use on a line in monthly bill cycle, data reduced to 2G speeds for remainder of bill cycle. Subject to this QoS policy, tethering at 600 Kbps & video streaming at SD quality (about 480p). Domestic off-net (roaming) at 2G speeds. See our Broadband Disclosure for additional performance & network management details. Credit approval may be required. Altice LTE leverages the Sprint LTE and AT&T LTE networks in certain locations to deliver 99% nationwide coverage. See our terms & policies for performance & network management details. All rights reserved. Pricing, terms & offerings subject to change & discontinuance without notice. All trademarks and service marks are the property of their respective owners. Optimum, the Optimum family of marks and Optimum logos are registered trademarks of CSC Holdings, LLC, a subsidiary of Altice USA, Inc. © 2022 CSC Holdings, LLC. Altice USA is located at 1 Court Square West, Long Island City, NY 11101.