SERVICE PLANS
Get support for all your business critical devices with an Optimum Business Service Plan
3 SIMPLE WAYS TO PROTECT YOUR BUSINESS
Device Protection
- Fix or replace your broken devices no matter where you bought them.
- Computers, TVs, printers and more
Technical Support
- Remote IT support by phone or chat with no recordings or holds.
- Convenient app for on-demand access
Service Protection
- Priority support and waived fees for most common issues.
- Just $9.99 a month
BUSINESS PREMIER PROTECTION & SUPPORT
When your connected devices break it can result in having to pause your business. Mechanical and electrical failures are an unfortunate fact of life, but getting things fixed doesn't have to be so unfortunate. With our Business Premier Protection & Support plan you get all the benefits of Premier Technical Support plus device protection. That means all your current and future eligible devices such as computers, TVs, external hard drives, and printers are repaired or replaced, up to $10,000 annually, with no limit on the device's age or brand.
BUSINESS PREMIER TECHNICAL SUPPORT
Managing technology is an essential part of operating a modern business, but when mission-critical systems or devices aren't working as expected it can result in a negative impact to your bottom line. Our Premier Technical Support plan provides you all the benefits of our Service Protection plan plus convenient, on-demand technical support when you need it most. Simply call or use our smartphone app to chat with a U.S.-based technical advisor without any recordings, holds, or transfers.
SERVICE PROTECTION IN CASE OF EMERGENCIES
Nobody wants service outages to occur, but we offer protection if and when they do. Subscribing to our Service Protection plan means you get priority access to customer support and waived fees for many types of on-site technician visits and common issues related to your location's wiring, jacks, connectors and more.