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Business Hosted Voice

Our hosted VoIP service for your business

Business Hosted Voice equips your offices with the all hardware and software you need for a complete phone system that's easy to manage. Entirely hosted in the cloud, your business can minimize the need for IT overhead and save on long-term maintenance costs compared to complex traditional on-site systems. Unlimited nationwide calling comes standard and there are over 30 powerful features included, ensuring flexibility to meet even the most demanding telephone needs.

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Cloud-based service and technology

Cloud-based means managing your entire phone system from our convenient online portal. Easily add and remove extensions or change call-routing rules with just a few clicks. Calls themselves are virtualized and allow for seamless transfer between devices using our desktop soft-phone client or smartphone app.

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Business Hosted Voice gives you endless features

Any phone service can make a phone ring, but a complete business phone solution means getting a complete set of features to manage your calls, contacts and how they work together. We have the features you're used to like Caller ID, Company Directory and Music on Hold - but also advanced features like Single Number Reach which allows you to ring multiple lines at the same time, even if it's a personal or mobile line. No matter the features you need, Business Hosted Voice delivers - call today to learn more.

Features List Features List

3-way Calling (SIP phones)
Add a third party to your conversation.

Anonymous Call Blocking
Block incoming callers who do not show their Caller ID information.

Busy Lamp Field
Displays other extensions status.

Call Hold
Retain an existing call while accepting or originating another call.

Call Detail Records
View and download all incoming and outgoing calls made to and from your phone.

Call Forwarding
Forwards all your calls to an alternative number selected, without ringing your telephone first.

Call Pick Up - Group and Directed
Answer a call at your telephone for another extension in your call pickup group. Directed call pickup lets you pick up a call for a specific extension even if that

Call Pull
Allows a user transfer or "pick up" an ongoing call to another phone belonging to the same user, with continuing media.

Call Trace
Initiates a trace of the last call you received.

Call Transfer
Transfer both made and received calls.

Call Waiting
Alerts you with a special tone when someone else is calling you while you are already on the line and lets you switch between calls.

Caller ID Name and Number
Displays the name and telephone number of the incoming caller, provided they are not blocking that information.

Company Directory
Lists internal corporate contacts.

Conferencing – Ad Hoc
Initiate a conference call adding each participant one at a time.

Distinctive Ringing
Designate phone numbers to ring with a distinctive ring tone.

Do Not Disturb
Ensures that all calls made to a phone number are rejected.

Enhanced 911
Enables emergency operators to automatically know the telephone number and address of the dialing party.

HD Voice
Provides sharper sound quality, increased clarity, and less background noise.

Manager/Assistant
Automatically forwards calls to your assistant.

Music on Hold
Music for callers on hold.

Originating Identity Presentation and Restriction
Specify whether or not you receive information on caller ID.

Outgoing Call Barring
Block destinations so calls cannot be made to them.

Paging - Intercom
Dial a code assigned to another phone and immediately connect to the other phone without ringing.

Paging - Overhead Paging Access
Broadcast real time audio to all connected speakers.

Personal Directory
Search, add, delete, edit, calls or send email to personal contacts.

Personal Speed Dial
Set up to 10 telephone numbers and dial with just one number.

Private Outbound Calling (Anonymous Calling)
Hide your name and number on all calls you make. 

Remote Access to Call Forward
Remote access to set call forwarding using a PIN.

Selective Call Rejection
Define criteria that causes certain incoming calls to be blocked.

Single Number Reach
Choose which phones will ring when calls come for the selected numbers.  Decide if ring should be simultaneous or sequential and set time intervals.

Unlimited Calling
Call for as long as you want to as many people as you want within the U.S.

Voicemail Box
Retrieve messages left on your voicemail box using a password.

Voicemail Waiting Indicator
Indicates a voicemail message is waiting.

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BHV Single Seat – A simpler solution for small businesses

Optimum Business Hosted Voice Single Seat enables you to minimize costs, reduce technical complexity, and gain the flexibility you need to keep your business moving. When you sign up for Business Hosted Voice Single Seat, you'll get one IP base station and the flexibility to add up to 2 cordless handsets based on your business needs. Unlimited calling plans and important features are also included to help you manage all your business calls.

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Our service commitment

60-Day Guarantee

We’re so confident in our services that we offer a 60-day, money-back guarantee. If you’re not totally satisfied, we’ll refund you.

24/7/365 Technical Support

Our U.S.-based technical support service team is always ready to support your business. Contact us anytime, day or night.

Expedited Support

We strive to keep you connected. If an issue with your service arises, we’ll begin addressing it promptly.

Custom solutions for your business

Secure Internet

Secure Internet

Stay connected and protected with high-speed Internet & built-in cybersecurity.
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Business TV Packages

Business TV Packages

Offer patrons and employees high-quality entertainment from top networks.
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Optimum Mobile

Optimum Mobile

Enjoy greater coverage on America's largest 5G network.
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BUSINESS HOSTED VOICE: Wiring fees may apply. Sales tax, an E-911 fee and the Federal Universal Service Fund fee (USF) may apply. In NY, certain excise taxes may also apply. All fees and taxes will be added to bill. Battery backup included. E-911 will not operate if you lose power or if your Hosted Voice service or broadband connection is interrupted or disconnected. Customer must notify operator of exact physical address/location when dialing E-911 outside of service location. If moving, new address must be provided before E-911 can function properly. Customer is solely responsible to notify system provider and to test and verify that systems are in good working order following Hosted Voice installation. Installation fees apply. Other restrictions may apply.

MONEY-BACK GUARANTEE: 60-day guarantee applicable to new customer installations for recurring service fees and initial installation charges if service is terminated and all equipment is returned within 60 days of install.