The Stevie® Awards for Sales & Customer Service recognizes the achievements of contact centers, customer service, business development, and sales professionals worldwide. Optimum won five awards this year: Gold for Best Customer Satisfaction Strategy, Silver for Sales Distinction of the Year (Telco), Achievement in Customer Experience, and Best Use of Technology in Customer Service (Telco), and Bronze for Customer Service Transformation. 

Brought by Awards International, the International Customer Experience Awards® celebrates the inspiring efforts of global organizations in customer experience and gives them a unique opportunity to get industry recognition for their hard work and noteworthy results.

Brought by Awards International, International Customer Experience Awards® celebrates the inspiring efforts of global organizations in customer experience and gives them a unique opportunity to get industry recognition for their hard work and noteworthy results.

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Based on employee feedback, Optimum has been recertified as a Great Place To Work ®!

Human Rights Campaign Foundation has recognized Optimum as “Best place to work for LGBTQ Equality” for four years running. Optimum also received a perfect 100 score on the company’s Corporate Equality Index (CEI) for the fourth consecutive year.

Disability Equality Index named Optimum “Best Place to Work for Disability Inclusion.” Disability Equality Index is a comprehensive benchmarking tool that helps companies build a roadmap of measurable, tangible actions that they can take to achieve disability inclusion and equality.

Congratulations to News 12 for securing 102 New York Emmy nominations, the most of any English-speaking network and the most in News 12's history.

Congratulations to our leaders for being named in the 2025 Cablefax 100!

The US Customer Experience Awards is one of the most respected programs in the country recognizing excellence in customer experience. Organized by Awards International, USCXA brings together leading businesses, thought leaders, and innovators to celebrate organizations that are setting new standards for CX across industries.

The Stevie® Award’s annual International Business Awards® is the world’s premier business awards program. Optimum won Silver in the Customer Service Department of the Year and Achievement in Customer Satisfaction categories.