Disability Equality Index named Optimum one of the "World's Top Disability Inclusive Business" for 2026. Disability Equality Index is a comprehensive benchmarking tool that helps companies build a roadmap of measurable, tangible actions that they can take to achieve disability inclusion and quality.

The Stevie® Awards for Sales & Customer Service recognizes the achievements of contact centers, customer service, business development, and sales professionals worldwide. Optimum won five awards this year: Gold for Best Customer Satisfaction Strategy, Silver for Sales Distinction of the Year (Telco), Achievement in Customer Experience, and Best Use of Technology in Customer Service (Telco), and Bronze for Customer Service Transformation. 

Brought by Awards International, the International Customer Experience Awards® celebrates the inspiring efforts of global organizations in customer experience and gives them a unique opportunity to get industry recognition for their hard work and noteworthy results.

Brought by Awards International, International Customer Experience Awards® celebrates the inspiring efforts of global organizations in customer experience and gives them a unique opportunity to get industry recognition for their hard work and noteworthy results.

Based on analysis by Ookla® of Speedtest Intelligence® data for fixed median download speeds, consistency score, game score, and multi-server latency, identified geographies, Q3-Q4 2025. Ookla trademarks used under license and reprinted with permission. 

Based on employee feedback, Optimum has been recertified as a Great Place To Work ®!

Optimum has been recognized by The Stevie Awards as a winner in the 24th annual American Business Awards®, earning four awards in 2026. The honors include a Gold Award for Achievement in Organization Recovery, along with Silver Awards in Achievement in Sales or Revenue Generation, Customer Service Department of the Year, and Achievement in Customer Satisfaction. The American Business Awards® shine a spotlight on organizations of all types and sizes in the United States. 

The US Customer Experience Awards is one of the most respected programs in the country recognizing excellence in customer experience. Organized by Awards International, USCXA brings together leading businesses, thought leaders, and innovators to celebrate organizations that are setting new standards for CX across industries.

The Stevie® Award’s annual International Business Awards® is the world’s premier business awards program. Optimum won Silver in the Customer Service Department of the Year and Achievement in Customer Satisfaction categories.