SPREAD JOY & SAVE

Get Optimum support
anytime this holiday season

Ask an agent about
our holiday offers

Experts available 24/7 877-829-9471
Moving Banner

Moving soon? Transfer your Optimum service in minutes

Start here

How can we help you?

New Customer
Our experts can help you find the best
Optimum
internet plan for you.
Existing Customer
Already an Optimum customer?
Choose one of the following options or call us to get support.

Frequently Asked Questions

Is Optimum Internet available
in my area?

Optimum provides Internet service in 21 states across the U.S.

To check availability in your area, call
877-829-9471

Which Optimum Internet speed is right
for me?

It depends on your needs.
  • Optimum 300 Mbps Internet offers speeds more than adequate for moderate household use and HD video streaming on multiple devices.
  • Optimum 500 Mbps Internet can easily handle 4K Ultra HD video streaming on multiple devices and fully connected homes.
  • And 1 Gig Internet offers high-speed connectivity for ultra-connected home networks.
  • In select areas, Optimum offers Multi-Gig Internet speeds available to power elite gamers, content creators, live streamers, and more.
For more assistance,

877-829-9471

Does Optimum offer any bundles with Internet service?

Yes, Optimum offers bundles that combine Internet service with TV, mobile, and home phone services, allowing you to save money while enjoying comprehensive home connectivity.

For more assistance, call
877-829-9471

How is Optimum Internet installed?

You can either have your Internet professionally installed by Optimum certified technicians or perform a self-install of your Optimum Internet. Optimum self-install is not available with all offers/services or in all areas.

  • What is Optimum self-install? An easy step-by-step, self-guided set-up process which will guide you through activating your Internet service. You should have your Internet up and running in approximately 15 minutes.
  • What is Optimum professional Installation? The process where an Optimum certified technician will arrive at your address to establish your Internet connection.
For more assistance,
877-829-9471

Can I get Optimum Internet only?

To see what's available for your home,
877-829-9471