Bit by bit, we're
making big changes.

We’re working hard to make important changes as a recommitment to you, and to keep you connected to what you love.

Watch the video

New to Optimum?

There’s something for everyone to stay connected. Check out our offers.Check availability

Already a customer?

We’re excited to reconnect with you. Have a question about your service? Give us a call.Call 1.866.213.7456

We’re building a new 100% Fiber Internet network.

We’re investing to better connect you with the fastest possible speeds. With Optimum Fiber, you’ll get upload speeds as fast as downloads. When combined with Optimum Mobile, now on the T-Mobile network, the leader in 5G coverage and speed, you’ll connect seamlessly at home and on the go.

optimum fiber

optimum mobile

More flexibility
& better value.

Optimum FlexAbility allows you to get exactly what you want at the best value, all with no annual contracts.

Full transparency.

We want to make sure you have the clarity you’d expect from a trusted provider. Enjoy peace of mind with easy-to-understand pricing, bills without surprises, and great promotions.

Service you need when you need it.

We know you depend on us to stay connected, and that’s why we’re always here for you whether that’s in store or through 24/7 support online or over the phone.

Call us

We're here for you 24/7, whether you're looking for service, have questions, want to upgrade, or just want to say hello.
Call 1.866.213.7456

Online support

Customers can chat with us for support or get helpful answers in our FAQs.
Learn more

Visit a store

We’re proud to service our communities with retail stores that offer great deals and support. Find a store near you.
Find a store

Supporting our
communities.

We’re committed to keeping our communities connected and are proud to be donating millions of dollars to public schools and local organizations to empower the next generation of innovators while providing grants to small businesses to help them grow.

We live and work here too.

Employee by employee, we’re reconnecting to deliver you the best experience.

  • Sedric Mcgee
    Customer Care Manager

    "Reconnecting to me means re-engaging with our community to let customers know we listened and are making changes to provide world-class customer service."

  • Mike Prichard
    Field Operations Supervisor

    "Reconnecting to me means being on our “A game” and maintaining our system to take care of our customers. They deserve the best, and deserve to be satisfied with our customer service."

  • Crystal Simmons
    Retail Sales Supervisor

    "Reconnecting to me means being there for our customers and helping them get what they need in the best possible way that we can."

Little by little, progress adds up to something bigger.

Reconnecting with you and what you love.

New to Optimum?

There’s something for everyone to stay connected. Check out our offers.Check availability

Already a customer?

We’re excited to reconnect with you. Have a question about your service? Give us a call.Call 1.866.213.7456

Frequently Asked Questions

  • How is Optimum recommitting?
  • What is Optimum Fiber?
  • Can I get Optimum Mobile today?
  • What is Optimum FlexAbility?
  • I’m an Optimum customer. Are my prices changing related to these improvements?
  • How are you improving customer service?
  • I'm an Optimum customer. How can I contact you for support?
  • I'm interested in signing up for service. How do I start?
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