Optimum is upgrading the HFC network to provide faster upload speeds (from 20 up to 40 Mbps on 500Mbps plans, and 35 Mbps up to 100 Mbps on 1 Gig plans) and will soon offer 2 Gig download speeds in select areas.
Faster Speeds Are Coming to Optimum Internet
That’s why we’re investing in way faster, more reliable Internet for your community.
Good news: you can be the first to know once it's available.
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Future-proof your Internet
2 Gig is on the way, but you can enjoy fast, reliable Internet now
200 Mbps Internet Fastpass
Less information
More informationFree installation
Equipment included
200Mbps Internet service auto-renews monthly at $25/mo. + taxes & fees for 60 months, after which price will go up no more than $15/mo. per year until standard rates reached.
Up to 200 Mbps download/up to 20 Mbps upload, not available in all areas. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info.
Offer for new residential customers. Internet rates are subject to change at any time with advanced notice. Mobile service billed separately. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferrable, may not be combined w/ other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply.
INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free Self-Setup is available. 1 free Gateway included. Limit 1 per household. WiFi extender(s) may be needed in order to connect wirelessly throughout subscriber's residence. Whole Home WiFi is available for purchase to enhance wireless connectivity throughout a subscriber’s residence. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply. Min system req’s & equip configs apply.
Whole Home Wifi auto-renews monthly at $5/mo. + taxes & fees for 6 months, after which the price will go up to $10/mo. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in CT & NJ. Whole Home WiFi is available for purchase to enhance wireless connectivity throughout a subscriber’s residence. Coverage varies based on normal use and building conditions. Actual range and performance can vary. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply.
Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-794-2724 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in WV. Price reflects $10/mo off w/ Auto Pay + Paperless Billing via checking, must maintain both. Reduced to $5/mo w/ debit card. No discount w/ credit cards. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply.
CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.
60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).
60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.
Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. © 2025 CSC Holdings, LLC.
300 Mbps Internet
Less information
More informationGreat for everyday use
300 Mbps Internet service auto-renews monthly at 12 months, after which price will go up no more than $15/mo. per year until standard rates reached.
Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-794-2724 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in WV. Price reflects $10/mo off w/ Auto Pay + Paperless Billing via checking, must maintain both. Reduced to $5/mo w/ debit card. No discount w/ credit cards. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply.
300 MBPS INTERNET: Up to 300 Mbps download/up to 20 Mbps upload. Speeds, prices & availability vary by area. Enter your address to see speed availability in your area. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed. The speed of Internet packages with unlimited data will reduce during periods of local network congestion. Wireless speed, performance & availability sbjct to factors beyond Optimum's control.
INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free Self-Setup is available. Gateway fee auto-renews monthly at $5/mo. + taxes & fees for 12 months, after which price will go up no more than $5/mo. per year until standard rates reached. Limit 1 per household. Min system req’s & equip configs apply.
Whole Home Wifi auto-renews monthly at $5/mo. + taxes & fees for 6 months, after which the price will go up to $10/mo. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in CT & NJ. Whole Home WiFi is available for purchase to enhance wireless connectivity throughout a subscriber’s residence. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply.
CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.
60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).
60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.
Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. © 2025 CSC Holdings, LLC.
500 Mbps Internet
Less information
More InformationMore speed for more screens
Netflix on us for 12 mos.
Unlimited Mobile line incl. for 12 mos.
500 Mbps Internet service auto-renews monthly at 12 months, after which price will go up no more than $15/mo. per year until standard rates reached.
Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-794-2724 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in WV. Price reflects $10/mo off w/ Auto Pay + Paperless Billing via checking, must maintain both. Reduced to $5/mo w/ debit card. No discount w/ credit cards. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply.
500 MBPS INTERNET: Up to 500 Mbps download/up to 40 Mbps upload. Speeds, prices & availability vary by area. Enter your address to see speed availability in your area. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed. The speed of Internet packages with unlimited data will reduce during periods of local network congestion. Wireless speed, performance & availability sbjct to factors beyond Optimum's control.
INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free Self-Setup is available. Gateway fee auto-renews monthly at $5/mo. + taxes & fees for 12 months, after which price will go up no more than $5/mo. per year until standard rates reached. Limit 1 per household. Min system req’s & equip configs apply.
Whole Home Wifi auto-renews monthly at $5/mo. + taxes & fees for 6 months, after which the price will go up to $10/mo. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in CT & NJ. Whole Home WiFi is available for purchase to enhance wireless connectivity throughout a subscriber’s residence. Coverage varies based on normal use and building conditions. Actual range and performance can vary. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply.
Get One Unlimited Mobile line for 12 Months w/ code HEYITSFREE: New Mobile Customers w/500+ Mbps Internet or above only. Device financing or Number transfer req’d. Number must be transferred w/in 14 days of line activation or device financing. Taxes & fees apply. At the end of the promo period line increases up to $25 per month. Savings via 12 monthly bill credits. Credits start w/in 2 bill cycles. Limit 1 line per Optimum Mobile account. Reg. multiline price applies to add’l lines. Excludes other service discounts. Must maintain eligible Internet & Mobile svc plans & acct must remain in good standing w/ no past due or returned payments to rcv credits. Paperless billing & autopay req’d. Not avail. in all areas. Other terms and conditions apply; visit www.optimum.com/mobile/plan for plan details.
NETFLIX BUNDLE: Offer req's 500M Speed or higher Internet Service. Upon order completion, you will be enrolled in an auto-renewing monthly subscription of Netflix Standard with ads and you will be charged the then-current retail price (currently $7.99/month (plus tax, where applicable)) beginning at the end of your 12-month promotional offer unless you cancel your subscription before then. Cancel anytime, through your account settings at www.optimum.net or by calling 877-694-9474, effective immediately. Customer must maintain qualifying services and remain in good standing throughout promotional period to maintain included Netflix Standard with ads. The Netflix service is provided to you by Netflix under the Netflix Terms of Use, which will be provided to you separately. The other services included in the Optimum Internet with Netflix offer/pack are provided by Optimum. In order to enjoy the Netflix service as part of your Optimum Internet with Netflix offer, you will need to activate the Netflix service by completing the Netflix activation process. You will receive instructions on how to activate the Netflix service [via email or text message]. You will continue to be charged separately for any existing Netflix subscription until you link your current Netflix account by activating the Netflix account included with your Optimum Internet with Netflix offer using the same email address.For any queries regarding your billing with Netflix for your existing Netflix account please contact Netflix directly. If you link an existing Netflix account to your Optimum Internet with Netflix offer, terminating the Optimum Internet with Netflix offer or switching between content options as part of your Optimum Internet with Netflix offer will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file once your Optimum Internet with Netflix offer ends. If you wish to review the details of your Netflix membership please visit the ‘Account’ pages on the Netflix website. Optimum will share the email address and/or phone number registered to your Optimum account with Netflix to facilitate your activation of the Netflix service included in your Optimum Internet with Netflix offer. For further information about how Optimum handles your personal data, please visit the Privacy Notice available on optimum.com/privacy. You can view Netflix’s Privacy Statement on netflix.com/privacy. Offer applies to the Netflix Standard with ads plan. If customer upgrades to a higher tier plan, 7.99 will continue to be credited to account during the promotional period, and the customer will be responsible for paying the difference between the base promotional plan and the upgraded plan for the duration of the promotion. One offer per eligible Optimum account. Use of the services is subject to the Netflix Terms of Use. Offer ends at 1/11/26 at 11:59PM ET.
CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.
60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).
60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.
Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. © 2025 CSC Holdings, LLC.
$100 Visa® Prepaid Card
1 Gig Internet
Less information
More informationPower your connected home
2-year price lock
Netflix on us for 12 mos.
Unlimited Mobile line incl. for 12 mos.
1 Gig Internet service auto-renews monthly at 24 months, after which price will go up no more than $15/mo. per year until standard rates reached.
Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-794-2724 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in WV. Price reflects $10/mo off w/ Auto Pay + Paperless Billing via checking, must maintain both. Reduced to $5/mo w/ debit card. No discount w/ credit cards. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply.
1 GIG INTERNET: Up to 940 Mbps download/up to 100 Mbps upload. Speeds, prices & availability vary by area. Enter your address to see speed availability in your area. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed. The speed of Internet packages with unlimited data will reduce during periods of local network congestion. Wireless speed, performance & availability sbjct to factors beyond Optimum's control.
INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free Self-Setup is available. Gateway fee auto-renews monthly at $5/mo. + taxes & fees for 12 months, after which price will go up no more than $5/mo. per year until standard rates reached. Limit 1 per household. Min system req’s & equip configs apply.
Whole Home Wifi auto-renews monthly at $5/mo. + taxes & fees for 6 months, after which the price will go up to $10/mo. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in CT & NJ. Whole Home WiFi is available for purchase to enhance wireless connectivity throughout a subscriber’s residence. Coverage varies based on normal use and building conditions. Actual range and performance can vary. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply.
Get One Unlimited Mobile line for 12 Months w/ code HEYITSFREE: New Mobile Customers w/500+ Mbps Internet or above only. Device financing or Number transfer req’d. Number must be transferred w/in 14 days of line activation or device financing. Taxes & fees apply. At the end of the promo period line increases up to $25 per month. Savings via 12 monthly bill credits. Credits start w/in 2 bill cycles. Limit 1 line per Optimum Mobile account. Reg. multiline price applies to add’l lines. Excludes other service discounts. Must maintain eligible Internet & Mobile svc plans & acct must remain in good standing w/ no past due or returned payments to rcv credits. Paperless billing & autopay req’d. Not avail. in all areas. Other terms and conditions apply; visit www.optimum.com/mobile/plan for plan details.
Prepaid card value varies based on Internet speed selected.
PREPAID CARD: Offer is not available to individuals who have previously participated in a Prepaid/Gift Card or Snappy Gift promotion within the past 12 months. Must maintain promotion and remain in good standing with no past due or returned payments throughout first 90 days after account activation in order to receive Virtual Account/Card. Card will be delivered after 90-day period virtually unless customer elects physical card, which will be mailed 4-6 weeks after 90-day period. Limit 1 per customer. Prepaid Card cannot be used to pay Optimum monthly bill. Virtual Account/ Card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. Virtual Account can be used online, via phone, or in store with a digital wallet everywhere Visa debit cards are accepted in the U.S. and District of Columbia. Cards can be used everywhere Visa debit cards are accepted in the U.S. and District of Columbia. NO CASH OR ATM ACCESS. See Virtual Accountholder Agreement for details. Card/Virtual card valid for up to 12 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.
NETFLIX BUNDLE: Offer req's 500M Speed or higher Internet Service. Upon order completion, you will be enrolled in an auto-renewing monthly subscription of Netflix Standard with ads and you will be charged the then-current retail price (currently $7.99/month (plus tax, where applicable)) beginning at the end of your 12-month promotional offer unless you cancel your subscription before then. Cancel anytime, through your account settings at www.optimum.net or by calling 877-694-9474, effective immediately. Customer must maintain qualifying services and remain in good standing throughout promotional period to maintain included Netflix Standard with ads. The Netflix service is provided to you by Netflix under the Netflix Terms of Use, which will be provided to you separately. The other services included in the Optimum Internet with Netflix offer/pack are provided by Optimum. In order to enjoy the Netflix service as part of your Optimum Internet with Netflix offer, you will need to activate the Netflix service by completing the Netflix activation process. You will receive instructions on how to activate the Netflix service [via email or text message]. You will continue to be charged separately for any existing Netflix subscription until you link your current Netflix account by activating the Netflix account included with your Optimum Internet with Netflix offer using the same email address.For any queries regarding your billing with Netflix for your existing Netflix account please contact Netflix directly. If you link an existing Netflix account to your Optimum Internet with Netflix offer, terminating the Optimum Internet with Netflix offer or switching between content options as part of your Optimum Internet with Netflix offer will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file once your Optimum Internet with Netflix offer ends. If you wish to review the details of your Netflix membership please visit the ‘Account’ pages on the Netflix website. Optimum will share the email address and/or phone number registered to your Optimum account with Netflix to facilitate your activation of the Netflix service included in your Optimum Internet with Netflix offer. For further information about how Optimum handles your personal data, please visit the Privacy Notice available on optimum.com/privacy. You can view Netflix’s Privacy Statement on netflix.com/privacy. Offer applies to the Netflix Standard with ads plan. If customer upgrades to a higher tier plan, 7.99 will continue to be credited to account during the promotional period, and the customer will be responsible for paying the difference between the base promotional plan and the upgraded plan for the duration of the promotion. One offer per eligible Optimum account. Use of the services is subject to the Netflix Terms of Use. Offer ends at 1/11/26 at 11:59PM ET.
CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.
60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).
60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.
Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. © 2025 CSC Holdings, LLC.
Coming soon!
2 Gig Internet
Less information
More informationBuilt for heavy use
2-year price lock
Netflix on us for 12 mos.
Unlimited Mobile line incl. for 12 mos.
2 Gig Internet service auto-renews monthly at 24 months, after which price will go up no more than $15/mo. per year until standard rates reached.
Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-794-2724 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in WV. Price reflects $10/mo off w/ Auto Pay + Paperless Billing via checking, must maintain both. Reduced to $5/mo w/ debit card. No discount w/ credit cards. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply.
2 GIG INTERNET: Up to 2 Gbps download/up to 200 Mbps upload. Speeds, prices & availability vary by area. Enter your address to see speed availability in your area. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed. The speed of Internet packages with unlimited data will reduce during periods of local network congestion. Wireless speed, performance & availability sbjct to factors beyond Optimum's control.
INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free Self-Setup is available. Gateway fee auto-renews monthly at $5/mo. + taxes & fees for 12 months, after which price will go up no more than $5/mo. per year until standard rates reached. Limit 1 per household. Min system req’s & equip configs apply.
Whole Home Wifi auto-renews monthly at $5/mo. + taxes & fees for 6 months, after which the price will go up to $10/mo. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in CT & NJ. Whole Home WiFi is available for purchase to enhance wireless connectivity throughout a subscriber’s residence. Coverage varies based on normal use and building conditions. Actual range and performance can vary. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply.
Get One Unlimited Mobile line for 12 Months w/ code HEYITSFREE: New Mobile Customers w/500+ Mbps Internet or above only. Device financing or Number transfer req’d. Number must be transferred w/in 14 days of line activation or device financing. Taxes & fees apply. At the end of the promo period line increases up to $25 per month. Savings via 12 monthly bill credits. Credits start w/in 2 bill cycles. Limit 1 line per Optimum Mobile account. Reg. multiline price applies to add’l lines. Excludes other service discounts. Must maintain eligible Internet & Mobile svc plans & acct must remain in good standing w/ no past due or returned payments to rcv credits. Paperless billing & autopay req’d. Not avail. in all areas. Other terms and conditions apply; visit www.optimum.com/mobile/plan for plan details.
Prepaid card value varies based on Internet speed selected.
PREPAID CARD: Offer is not available to individuals who have previously participated in a Prepaid/Gift Card or Snappy Gift promotion within the past 12 months. Must maintain promotion and remain in good standing with no past due or returned payments throughout first 90 days after account activation in order to receive Virtual Account/Card. Card will be delivered after 90-day period virtually unless customer elects physical card, which will be mailed 4-6 weeks after 90-day period. Limit 1 per customer. Prepaid Card cannot be used to pay Optimum monthly bill. Virtual Account/ Card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. Virtual Account can be used online, via phone, or in store with a digital wallet everywhere Visa debit cards are accepted in the U.S. and District of Columbia. Cards can be used everywhere Visa debit cards are accepted in the U.S. and District of Columbia. NO CASH OR ATM ACCESS. See Virtual Accountholder Agreement for details. Card/Virtual card valid for up to 12 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.
NETFLIX BUNDLE: Offer req's 500M Speed or higher Internet Service. Upon order completion, you will be enrolled in an auto-renewing monthly subscription of Netflix Standard with ads and you will be charged the then-current retail price (currently $7.99/month (plus tax, where applicable)) beginning at the end of your 12-month promotional offer unless you cancel your subscription before then. Cancel anytime, through your account settings at www.optimum.net or by calling 877-694-9474, effective immediately. Customer must maintain qualifying services and remain in good standing throughout promotional period to maintain included Netflix Standard with ads. The Netflix service is provided to you by Netflix under the Netflix Terms of Use, which will be provided to you separately. The other services included in the Optimum Internet with Netflix offer/pack are provided by Optimum. In order to enjoy the Netflix service as part of your Optimum Internet with Netflix offer, you will need to activate the Netflix service by completing the Netflix activation process. You will receive instructions on how to activate the Netflix service [via email or text message]. You will continue to be charged separately for any existing Netflix subscription until you link your current Netflix account by activating the Netflix account included with your Optimum Internet with Netflix offer using the same email address.For any queries regarding your billing with Netflix for your existing Netflix account please contact Netflix directly. If you link an existing Netflix account to your Optimum Internet with Netflix offer, terminating the Optimum Internet with Netflix offer or switching between content options as part of your Optimum Internet with Netflix offer will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file once your Optimum Internet with Netflix offer ends. If you wish to review the details of your Netflix membership please visit the ‘Account’ pages on the Netflix website. Optimum will share the email address and/or phone number registered to your Optimum account with Netflix to facilitate your activation of the Netflix service included in your Optimum Internet with Netflix offer. For further information about how Optimum handles your personal data, please visit the Privacy Notice available on optimum.com/privacy. You can view Netflix’s Privacy Statement on netflix.com/privacy. Offer applies to the Netflix Standard with ads plan. If customer upgrades to a higher tier plan, 7.99 will continue to be credited to account during the promotional period, and the customer will be responsible for paying the difference between the base promotional plan and the upgraded plan for the duration of the promotion. One offer per eligible Optimum account. Use of the services is subject to the Netflix Terms of Use. Offer ends at 1/11/26 at 11:59PM ET.
CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.
60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).
60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.
Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. © 2025 CSC Holdings, LLC.
Why Optimum Internet?
Optimum Internet is lightning-fast, reliable and backed by stellar support.
Internet for now & the future
Honest, upfront pricing
Better WiFi coverage
Built-in security for peace of mind
60-day money-back guarantee
Unlimited Internet data for endless streaming
Frequently asked questions
Faster upload speeds (up to 100 Mbps for 1 Gig) become available in some markets as of August 19. The 2 Gig download speed is planned to launch in select markets starting in October.
Homes that are eligible for service in upgraded Mid Split markets will be able to benefit from faster upload speeds and, in the future, 2 Gig plans.
You can sign up for updates or register your interest using the lead generation form on the “Speed is coming” landing page. When eligible, you will be notified and can purchase the upgraded plans.
Plan cards will show current available speeds (300 Mbps, 500 Mbps, 1 Gig) and announce the upcoming 2 Gig option. The 1 Gig plan will be the recommended choice at a featured price point.
The landing page will feature current pricing. Check the page or promotional materials for additional incentives or limited time offers.
- Faster upload and download speeds
- Improved performance for households
- Future-proof network ready for higher speeds
- Powered by fiber for optimal Internet quality
Once upgrades are complete in your area, you will receive communications (email, direct mail, door tags/flyers, SMS) about eligibility and how to order service.
While 2 Gig is coming soon, you can still sign up for Optimum’s fastest current plans (up to 1 Gig) and enjoy many of the benefits of the network upgrade.
- Honest, upfront pricing
- Better Wi-Fi coverage
- Built-in security
- 60-day money-back guarantee
- Unlimited data for streaming
If you have more questions or need assistance, visit the recommended URLs for each landing page or contact Optimum directly.
These FAQs reflect the intended communication strategy, new feature highlights, eligibility criteria, and user actions in the deck. Add, refine, or prioritize as needed for the customer journey and campaign focus.
Prepaid card value varies based on Internet speed selected.
OPTIMUM PREPAID MASTERCARD: Offer is not available to individuals who have previously participated in a Prepaid/Gift Card or Snappy Gift promotion within the past 12 months. Must maintain promotion and remain in good standing with no past due or returned payments throughout first 90 days after account activation in order to receive Prepaid Mastercard. Card will be mailed 4-6 weeks after 90-day period or customer may elect to receive virtually. Limit 1 per customer. Prepaid Mastercard cannot be used to pay Optimum monthly bill. Card/Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Card can be used where Debit Mastercard is accepted. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Card/Virtual card valid for up to 12 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.
99.9% reliability claim excludes outages caused by external events and scheduled maintenance.
Smart WiFi 6 claim based on comparison of maximum theoretical speeds for Optimum’s Smart WiFi 6 (802.11ax) and Smart WiFi 5 (802.11ac) gateways.
Details
Savings: Savings based on comparison of Optimum 1 Gig Internet + 2 lines of Optimum Mobile Unlimited plan with AT&T 1 Gig Internet + 2 lines AT&T Unlimited Plus.
WiFi: Not available with all levels of service or in all areas. WiFi extender(s) may be needed in order to connect wirelessly throughout Subscriber's residence.
Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. © 2024 CSC Holdings, LLC.