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Terms

Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in CT & NJ. Price reflects $10/mo off w/ Auto Pay + Paperless Billing via checking, must maintain both. Reduced to $5/mo w/ debit card. No discount w/ credit cards. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply.

Prepaid card value varies based on Internet speed selected.

OPTIMUM PREPAID MASTERCARD: Offer is not available to individuals who have previously participated in a Prepaid/Gift Card or Snappy Gift promotion within the past 12 months. Must maintain promotion and remain in good standing with no past due or returned payments throughout first 90 days after account activation in order to receive Prepaid Mastercard. Card will be mailed 4-6 weeks after 90-day period or customer may elect to receive virtually. Limit 1 per customer. Prepaid Mastercard cannot be used to pay Optimum monthly bill. Card/Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Card can be used where Debit Mastercard is accepted. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Card/Virtual card valid for up to 12 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.

CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.

60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).

60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.

Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. © 2025 CSC Holdings, LLC.

Terms

Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in CT & NJ. Price reflects $10/mo off w/ Auto Pay + Paperless Billing via checking, must maintain both. Reduced to $5/mo w/ debit card. No discount w/ credit cards. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply.

Prepaid card value varies based on Internet speed selected.

OPTIMUM PREPAID MASTERCARD: Offer is not available to individuals who have previously participated in a Prepaid/Gift Card or Snappy Gift promotion within the past 12 months. Must maintain promotion and remain in good standing with no past due or returned payments throughout first 90 days after account activation in order to receive Prepaid Mastercard. Card will be mailed 4-6 weeks after 90-day period or customer may elect to receive virtually. Limit 1 per customer. Prepaid Mastercard cannot be used to pay Optimum monthly bill. Card/Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Card can be used where Debit Mastercard is accepted. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Card/Virtual card valid for up to 12 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.

CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.

60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).

60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.

Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. © 2025 CSC Holdings, LLC.