Welcome to Optimum Business!

With a stronger brand comes more benefits for our partners.

 

Building strong connections with our agent partners is a priority. It includes acknowledging where we can be a better partner and why we are taking action to improve our service experience today while making the necessary changes to exceed your expectations tomorrow.

On August 1st Suddenlink Business will become Optimum Business and behind that single unified brand are even more benefits that our agent partners and customers can look forward to including:
 

Network coverage that spans 21 states and reliable, fast, secure Internet for your customers’ business growth. Our fast, secure Internet options offer high capacity and performance with speeds up to 1Gig and built-in cybersecurity with optional wireless backup for added protection.

A commitment to creating long-term Channel Partner relationships and ensuring that everyone feels valued. You can count on our support reps to provide a best-in-class customer experience in-store and through our 24/7 support online and over the phone, and dedicated account executives for Enterprise products.

Building a better future for your customers and your communit because we live and work in your communities, too. Which is why we donate millions of dollars to students, small businesses, schools, and local organizations. And why we work closely with our local chambers of commerce on grant programs, actively giving to small business owners in need.

Your united Optimum Business team is committed to taking the necessary steps to make these changes because we believe it's the things we can do better as a company that will make a big impact on our partnerships and the businesses we serve. 
 

Frequently Asked Questions

What changes are happening August 1st?
On August 1, 2022, the Optimum Business name will replace Suddenlink Business, and you will see this change across formerly Suddenlink Business branded assets.

Who is Optimum?
Optimum is one of the largest connectivity providers in the U.S., delivering Internet, TV, Phone, and Mobile services to millions of people and small businesses in 21 states across the country.

What is our focus?
At Optimum, we’re committed to delivering a fast, secure, and reliable connectivity experience that helps our customers connect to their passions and pursuits so they can go farther.  
 

Small-to-Medium Businesses 

What services does Optimum Business offer?
Optimum Business delivers a complete connectivity experience for small businesses with Internet, TV, Phone, Managed Services, and Mobile services to keep you seamlessly connected at your business and on the go. Learn more here.

What areas does Optimum Business service?
Optimum Business provides connectivity services in 21 states across the U.S. To check availability in your area, click here.

I’m a current customer. Is anything changing with my account and services?
Welcome to the Optimum Business family! Your monthly recurring rates, equipment, and account information will not be changing. For more information about the transition to Optimum Business, visit optimumbusiness.com/partners/transition

I’m a current customer. How do I reach Optimum Business for help?
As always, we are here for you with customer support should you have any questions. Reach out to your Channel Manager or email [email protected]

I’m new to Optimum Business. How do I sign up?
We appreciate your interest, and we'd love to connect with you. You can sign up online or work with the Channel Manager – the choice is yours: 

 

Enterprise

What services does Optimum Business offer?
Optimum Business delivers a complete connectivity experience for Enterprises with Internet, Network, Voice, Security, and Managed Services to keep you seamlessly connected. Learn more here.

I’m a current customer. Is anything changing with my account and services?
Welcome to the Optimum Business! Your monthly recurring rates, equipment, and account information will not be changing. For more information about the transition to Optimum Business, visit optimumbusiness.com/enterprise/partners/welcome

I’m a current customer. How do I reach Optimum Business for help?
As always, we are here for you with customer support should you have any questions. Reach out to your Channel Manager or email [email protected]