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Customer Support
Moving

If you're moving into a new home, it's a perfect time to take a look at the Optimum® Family of Services: iO TV®, Optimum Online® high-speed Internet access and Optimum Voice® unlimited calling. Get three great Optimum digital services for your home from one company.

Keep your phone number when you move. Did you know that as an Optimum Voice customer, you can keep your current telephone number if you move within the same area code and be reachable during your move at your Optimum Voice telephone number! Simply follow the instructions below prior to your move, and we will transfer your service and phone number to your new address.


Here's all you need to do!

Moving

Simply enter the ZIP code of your new address to make sure Optimum services are available!

Contact Us

Speak with an Optimum Expert
Speak with an Optimum Expert now!

Call us
or call us at:
1-877-810-6780

Make your move with the Optimum Family of Services:

iO TV

There's more to TV with iO.

  • Over 450 channels available
  • Free HD channels
  • Exclusive programming like News 12 with local news and weather and MSG Varsity featuring sports, cheerleading and more from the high schools in your community
  • No equipment to buy
  • Thousands of On Demand titles available every month
  • Add DVR for only $9.95 more a month

iO TV home page

Optimum Online

Faster Internet.

  • Up to 5x faster than phone company High Speed Internet where Optimum is available*
  • Up to 5 e-mail addresses
  • Webmail -- access e-mail from any Internet connection
  • Free software to protect your computer
  • Stay connected wherever you go with Optimum ® WiFi Hotspots

Optimum Online home page

Optimum Voice

Talk More. Pay Less.

  • Unlimited calling to the U.S., Canada and Puerto Rico
  • 13 calling features including Caller ID and Call Forwarding
  • You can keep your current phone number**
  • Rated #1 for sound quality, reliability and overall in the VOIP category in a 2009 PCMag.com Readers' survey

Optimum Voice home page


Questions and Answers