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Customer Support
Moving

If you're moving into a new home, it's a perfect time to take a look at the Optimum® family of services: iO TV®, Optimum Online® high-speed Internet access and Optimum Voice® unlimited calling. Get three great Optimum digital services for your home from one company.

Keep your phone number when you move. Did you know that as an Optimum Voice customer, you can keep your current telephone number if you move within the same area code and be reachable during your move at your Optimum Voice telephone number! Simply follow the instructions below prior to your move, and we will transfer your service and phone number to your new address. Some restrictions apply.


Here's all you need to do!

Moving

Simply enter the ZIP code of your new address to make sure Optimum services are available!

Contact Us

Speak with an Optimum Expert
Speak with an Optimum Expert now!

Call us at 1-877-810-6780
or call us at:
1-877-810-6780

Make your move with the Optimum family of services:

iO TV

There's more to TV with iO.

  • Up to 400 channels available
  • Free HD channels
  • Exclusive local news and weather
  • No equipment to buy
  • Thousands of On Demand titles available every month
  • Add DVR for only $9.95 more a month

iO TV home page

Optimum Online

Faster. Easier. Safer.

  • Up to 5x faster than phone company High Speed Internet where Optimum is available
  • Up to 5 e-mail addresses
  • Webmail -- access e-mail from any Internet connection
  • Rated #1 for speed, reliability and overall in its category in a 2008 PC Magazine readers' survey

Optimum Online home page

Optimum Voice

Talk More. Pay Less.

  • Unlimited calling to the U.S., Puerto Rico and Canada
  • 13 calling features included
  • Keep your current phone number
  • Rated #1 overall in the VOIP category in a 2008 PC Magazine readers' survey

Optimum Voice home page


Questions and Answers