Installation Optimum Online Features Optimum Voice Features Troubleshooting
Optimum Online Webmail
Use Optimum Online Webmail to access e-mail from any computer with Internet access and a browser (such as Internet Explorer or Netscape). Please note, e-mail sent to Outlook Express or Netscape Communicator will be saved onto your computer. Webmail will no longer show these messages. Webmail only sees e-mails sent or received on the Optimum Online network server.

  1. Go to
  2. Click the Webmail icon on the Optimum Online Home Page.
  3. Enter your user name and password in the space provided.

Note! Your user name is the part of your e-mail address before (e.g.

your world

Secure Webmail Sign In

Mobile Mail
Mobile Mail on Optimum Online allows access to Optimum Online e-mail from a mobile telephone and/or PDA anytime, anywhere. It requires a Web-enabled mobile telephone or PDA and a wireless subscription plan from a wireless/mobile telephone provider that allows Web access. To learn more, visit

Note! Optimum Online does not charge for the use of Mobile Mail service. However, wireless/mobile telephone carriers may charge for Internet access. Please check with your wireless/mobile telephone carrier for its latest service packages.